ESRI Ltd

Esri ArcGIS

8.0 /10

What is Esri ArcGIS?

ArcGIS is your first step toward better, smarter decision making and a more efficient organization. Just about every problem and situation has a location aspect. Unlock the power of location with ArcGIS.

Company Details

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Awards & Recognition

Esri ArcGIS won the following awards in the Geographic Information Systems category

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1 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Esri ArcGIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Esri ArcGIS.

88 Likeliness to Recommend

96 Plan to Renew

71 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Esri ArcGIS?

0% Negative

8% Neutral

92% Positive

Pros

Reliable
Enables Productivity
Respectful
Effective Service

Feature Ratings

Average 84

Geospatial Technology

High Quality Maps

Spatial Analysis

Data Visualization GIS

Map Manipulation

Map Customization

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Average 77

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Esri ArcGIS Reviews

Jennifer L.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

The best product I have ever used for GIS

Likeliness to Recommend

10 /10

What differentiates Esri ArcGIS from other similar products?

It’s the leader in GIS for ease of use, display options (story maps), incredibly professional and affordable as we qualified for their not for profit programme.

What is your favorite aspect of this product?

Story maps

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Get your data in order before purchasing. A great product but you need to understand address based premium and ideally have a gazetteer in place that does the hard work for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

James M.

Role: Human Resources
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Industry-leading product

Likeliness to Recommend

10 /10

What differentiates Esri ArcGIS from other similar products?

Adding layers is very easy

What is your favorite aspect of this product?

Kernal layers

What do you dislike most about this product?

It isn't user-friendly and requires a lot of getting used to

What recommendations would you give to someone considering this product?

Take a course to learn how to use all the tools

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David M.

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use online mapping software

Likeliness to Recommend

9 /10

What differentiates Esri ArcGIS from other similar products?

ArcGIS online has a great mobile app integration and is has easy map sharing for internal and external users.

What is your favorite aspect of this product?

The online portal is very user friendly even for someone that has little to no experience with GIS software.

What do you dislike most about this product?

Uploading images and using certain geo spatial functions consumes credits with the software that have to be replenished by buying more.

What recommendations would you give to someone considering this product?

This is a great tool for a government organization to introduce mapping and map based analytics to their process. It's also a great tool for public works inventory asset management.

Pros

Reliable
Includes Product Enhancements
Helps Innovate
Continually Improving Product

Esri ArcGIS

What is Esri ArcGIS?

Company Details

Need Assistance?

Awards & Recognition

Esri ArcGIS Ratings

88 Likeliness to Recommend

96 Plan to Renew

71 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Esri ArcGIS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

High Quality Maps Includes high quality imagery, destinations, and area information.

Spatial Analysis Includes geographic data, analysis, and modelling.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Map Customization Map editor allows a map to be customized on-the-fly.

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Esri ArcGIS Reviews

Jennifer L.

The best product I have ever used for GIS

Likeliness to Recommend

Pros

James M.

Industry-leading product

Likeliness to Recommend

Pros

David M.

Easy to use online mapping software

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Geospatial Technology

High Quality Maps

Spatial Analysis

Data Visualization GIS

Map Manipulation

Map Customization

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Vendor Support