Esri ArcGIS Logo
Esri ArcGIS Logo
ESRI Ltd

Esri ArcGIS

8.0 /10
Category
Esri ArcGIS
8.0 /10

What is Esri ArcGIS?

ArcGIS is your first step toward better, smarter decision making and a more efficient organization. Just about every problem and situation has a location aspect. Unlock the power of location with ArcGIS.

Company Details


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Awards & Recognition

Esri ArcGIS won the following awards in the Geographic Information Systems category

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Esri ArcGIS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Esri ArcGIS.

88 Likeliness to Recommend

96 Plan to Renew

71 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Esri ArcGIS?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Effective Service

Feature Ratings

Average 84

High Quality Maps

88

Geospatial Technology

88

Spatial Analysis

86

Map Customization

86

Data Visualization GIS

86

Map Manipulation

85

Data Integration GIS

84

Imaging and Production

82

Geo Coding

79

3D Visuals

78

Mobile

77

Vendor Capability Ratings

Average 77

Quality of Features

86

Breadth of Features

81

Business Value Created

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Implementation

73

Ease of IT Administration

73

Availability and Quality of Training

70

Vendor Support

69

Esri ArcGIS Reviews

Jennifer L.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

The best product I have ever used for GIS

Likeliness to Recommend

10 /10

What differentiates Esri ArcGIS from other similar products?

It’s the leader in GIS for ease of use, display options (story maps), incredibly professional and affordable as we qualified for their not for profit programme.

What is your favorite aspect of this product?

Story maps

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Get your data in order before purchasing. A great product but you need to understand address based premium and ideally have a gazetteer in place that does the hard work for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nyengeterai Faith M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Esri ArcGIS from other similar products?

High quality maps

What is your favorite aspect of this product?

Ease of data importation and high quality maps

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Best GIS product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James M.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Industry-leading product

Likeliness to Recommend

10 /10

What differentiates Esri ArcGIS from other similar products?

Adding layers is very easy

What is your favorite aspect of this product?

Kernal layers

What do you dislike most about this product?

It isn't user-friendly and requires a lot of getting used to

What recommendations would you give to someone considering this product?

Take a course to learn how to use all the tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing