eG Enterprise Customer Reviews 2023

What is eG Enterprise?

eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments

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eG Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on eG Enterprise.

92 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love eG Enterprise?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Mikael T.

Role: C Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use, Effective and Cost Savings

Likeliness to Recommend

10 / 10

What differentiates eG Enterprise from other similar products?

Easy to integrate, cost savings and easy to operate. Highly customisable reports without high cost involved.

What is your favorite aspect of this product?

The easy of use and supported Application detection out of the box.

What do you dislike most about this product?

Local support can be improved, although there are hardly any issues.

What recommendations would you give to someone considering this product?

Give it a try, Bang for the $$$

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Tzyy Biau T.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to implement and provide a holistic view

Likeliness to Recommend

9 / 10

What differentiates eG Enterprise from other similar products?

It's a cost effectiveness unified performance monitoring solution

What is your favorite aspect of this product?

It able to provide a holistic view from Network and Application perspective

What do you dislike most about this product?

eG might cont. to develop AL/ML feature where clients are eagerly looking for a recommendation / suggestion from one click away.

What recommendations would you give to someone considering this product?

If you are looking for a unified performance monitoring to provide you a holistic view from Network & Application Performance perspective. eG might be a best fit solution to you.

Pros

Helps Innovate
Enables Productivity
Effective Service
Inspires Innovation

prakash r.

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

10 / 10

What differentiates eG Enterprise from other similar products?

Easy to maintain and its user friendly.

What is your favorite aspect of this product?

It's cover entire Application overflow. Like Application Hardware, Network, Database, Webservice, Application Code.....

What do you dislike most about this product?

It's good product.

What recommendations would you give to someone considering this product?

Almost covered all the topics.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

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eG Enterprise

eG Enterprise

What is eG Enterprise?

Company Details

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Awards & Recognition

Emotional Footprint Champion

eG Enterprise Ratings

92 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love eG Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

eG Enterprise Reviews

Mikael T.

Easy to use, Effective and Cost Savings

Likeliness to Recommend

Pros

Tzyy Biau T.

Easy to implement and provide a holistic view

Likeliness to Recommend

Pros

prakash r.

Fantastic product!

Likeliness to Recommend

Pros

Most Popular eG Enterprise Comparisons

Microsoft Azure Monitor

AppDynamics

SolarWinds AppOptics

Stackify Retrace

Dynatrace

New Relic

Feature Ratings

Server Monitoring

Real User Monitoring

Error Reporting

Cloud/On-Prem/Hybrid Deployment

Scalability

Enterprise Cloud Platform Support

Synthetic Monitoring (RUM)

Application Metric Reporting

Transaction Request Performance

Application Discovery

Application Logging

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization