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CyberArk Software

CyberArk Privileged Access Manager

Composite Score

7.4 /10

CX Score

7.4 /10

35 Reviews Write a Review

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What is CyberArk Privileged Access Manager?

The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets. Modernize your PAM program and provide defense-in-depth protection throughout your IT estate, in hybrid and multi-cloud environments. Explore new processes, policies, and controls to better reduce the risks of privileged access.

Company Details

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Awards & Recognition

CyberArk Privileged Access Manager won the following awards in the Privileged Access Management category

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0 Top Rated Capabilities

1 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Conflict Resolution

2023

CyberArk Privileged Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Privileged Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

87 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Privileged Access Manager?

9% Negative

9% Neutral

82% Positive

Pros

Acts with Integrity
Respectful
Effective Service
Security Protects

Feature Ratings

Average 77

Account Vaulting

Privileged Remote Access

Reporting and Dashboards

APP to APP Password Management

Privileged Account Life Cycle Management

Privileged User Behavior Analytics

Compliance Reporting

Session Recording

Agentless Deployment

Just in Time Access (JIT)

Third Party Integrations OOTB

Vendor Capability Ratings

Average 73

Breadth of Features

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Customization

CyberArk Privileged Access Manager Reviews

Saranyan S.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Best Password Vault

Likeliness to Recommend

10 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

Cyberarks allows you to manage multiple teams and their servers efficently

What is your favorite aspect of this product?

Security and compliance

What do you dislike most about this product?

There is nothing to dislike, its a great tool

What recommendations would you give to someone considering this product?

You can use this if you manage a large company with 100 plus servers

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Bhuwan C.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Best PAM (Privileged Access Management) Solution

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

CyberArk is best framework of simple prescriptive guidance designed to measurably reduce risks and defend against attacks. Also other PAM solution are lack in reporting part specially in Compliance based report, While CyberArk have best reporting parts where they share the every incidents and log-in attempts to client.

What is your favorite aspect of this product?

CyberArk provide Post breach & risk based advice which is necessary for every enterprise now days. also provide training & certification to in-house team to take actions on day-in and day out issues. Also provide incident remediation on regular basis.

What do you dislike most about this product?

I dislike about GUI part of CyberArk However they have improved a lot from last two years.

What recommendations would you give to someone considering this product?

I always recommend users should be given least privileges' to access to applications for certain period of time with details of users like what they have access , Every activates should be monitored and dormant account should be block on immediate basis . CyberArk have all the features which required for any best privilege's Management solution required to manage the current cyber threat landscape.

Pros

Performance Enhancing
Effective Service
Caring
Saves Time

Mohd Faizy A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

CyberArk - A Privileged Access Management tool

Likeliness to Recommend

9 /10

What differentiates CyberArk Privileged Access Manager from other similar products?

In today's world where cyber attacks are growing, CyberArk plays an important role. It helps in securing the credentials of the systems using vaulting, it also records the live sessions thus monitoring the activities of the users on the system. Monitoring helps and keep checks if the user is doing any illegitimate activities.

What is your favorite aspect of this product?

CyberArk plays a vital role in Cyber Security. It supports MFA (Multi Factor Authentication). The platform has the capability to store and manage passwords in a secure manner. It can store and change passwords of the privileged accounts in the organization by scheduling the same automatically. It allows users to thus access the remote systems securely using the Cyber Ark solution.

What do you dislike most about this product?

The product is useful with no dislikes. The CyberArk PAM has multiple features and helps in auditing. One can deploy Cyber Ark PAM as a SaaS based service or as a On-premise solution. One can set password complexity, frequency of password change all this centralized solution of CyberArk.

What recommendations would you give to someone considering this product?

I would surely recommend others to try CyberArk PAM

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

CyberArk Privileged Access Manager

What is CyberArk Privileged Access Manager?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

CyberArk Privileged Access Manager Ratings

85 Likeliness to Recommend

4 Since last award

87 Plan to Renew

8 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love CyberArk Privileged Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Session Recording Ability to clean audit of all privileged activity and to immediately pause or stop suspicious sessions until a determination can be made regarding legitimacy

Agentless Deployment For SaaS PAM.

Just in Time Access (JIT) Ability to assign dynamic privileges to accounts and assets to ensure identities only have the appropriate privileges when needed and for a limited time

Third Party Integrations OOTB Integrates with leading IGA, CIEM, ITSM, CSPM, AM and SIEM solutions. Use of REST API's a benefit for easier integration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

CyberArk Privileged Access Manager Reviews

Saranyan S.

Best Password Vault

Likeliness to Recommend

Pros

Bhuwan C.

Best PAM (Privileged Access Management) Solution

Likeliness to Recommend

Pros

Mohd Faizy A.

CyberArk - A Privileged Access Management tool

Likeliness to Recommend

Pros

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Feature Ratings

Account Vaulting

Privileged Remote Access

Reporting and Dashboards

APP to APP Password Management

Privileged Account Life Cycle Management

Privileged User Behavior Analytics

Compliance Reporting

Session Recording

Agentless Deployment

Just in Time Access (JIT)

Third Party Integrations OOTB

Vendor Capability Ratings

Breadth of Features

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Customization