Connecteam Customer Reviews 2026 | Employee Communications

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Connecteam

Composite Score

7.5 /10

CX Score

8.0 /10

5 Reviews Write a Review

Claim Software

What is Connecteam?

Connecteam is the employee management app that connects everything a business needs from field to office, all in one place. It is one complete solution for managers to easily run everyday operations, share knowledge, keep teams connected, so they could focus on growing their business. Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business

Company Details

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Connecteam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Connecteam?

0% Negative

0% Neutral

100% Positive

Feature Ratings

Average 79

Instant Messaging

News Feeds, Alerts & Notifications

Employee Directory

Rewards Recognition

Mobile

Newsletter Creation

Single Sign-On (SSO)

Emergency Notification

Application Integration

Intranet

Pulse Surveys

Vendor Capability Ratings

Average 79

Business Value Created

Vendor Support

Ease of Implementation

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Connecteam Reviews

Sonya G.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

All-in-one Team Organizer.

Likeliness to Recommend

8 /10

What differentiates Connecteam from other similar products?

I like Connecteam because it puts everything I need in one app. I can schedule shifts, track time, chat with my team and handle tasks and training all in one place. It's easy to use works well on my phone and the pricing feels fair especially with the free plan for small teams.

What is your favorite aspect of this product?

My favorite aspect of Connecteam is how it keeps everything in one place. I love that I can manage schedules, track time, communicate with my team and handle tasks all from a single app and it makes my work so much easier and more organized.

What do you dislike most about this product?

What I dislike most about Connecteam is that some features can feel a bit rigid and customizing certain workflows or making quick changes is not always straightforward and occasionally I have to dig through menus to find what I need.

What recommendations would you give to someone considering this product?

I would recommend Connecteam to anyone who wants to keep their team organized and manage everything from one app. Make sure to explore all the features and set up the workflows that fit your team and be patient with customization at first but its worth it once everything is running smoothly.

Pros

Helps Innovate
Unique Features
Inspires Innovation
Saves Time

Oni O.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Great features, needs better integrations.

Likeliness to Recommend

9 /10

What differentiates Connecteam from other similar products?

Connecteam stands out with its mobile-first approach, intuitive interface, and all-in-one workforce management features.

What is your favorite aspect of this product?

Its intuitive mobile-first design and all-in-one workforce management tools enhance productivity and communication.

What do you dislike most about this product?

Limited integrations, basic reporting, and room for more advanced customization options.

What recommendations would you give to someone considering this product?

Test its features, assess integration needs, and ensure it aligns with your workforce management goals.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Connecteam

What is Connecteam?

Company Details

Need Assistance?

Connecteam Ratings

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Connecteam?

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Connecteam Reviews

Sonya G.

All-in-one Team Organizer.

Likeliness to Recommend

Pros

Oni O.

Great features, needs better integrations.

Likeliness to Recommend

Pros

Feature Ratings

Instant Messaging

News Feeds, Alerts & Notifications

Employee Directory

Rewards Recognition

Mobile

Newsletter Creation

Single Sign-On (SSO)

Emergency Notification

Application Integration

Intranet

Pulse Surveys

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement