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Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cognito Forms
8.8 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Security

89

Field Configuration and Customization

88

Electronic Signatures

86

Drag and Drop Design

85

Workflow Automation

83

Mobility

83

APIs and Integration

83

Version Management

82

State Transformation

80

Data Analysis and Survey Function

79

Vendor Capability Ratings

Average 84

Business Value Created

90

Vendor Support

89

Ease of IT Administration

87

Ease of Implementation

86

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Availability and Quality of Training

76

Cognito Forms Reviews

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2024

Easy to use but we are still new at this.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Fair

Adam P.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, great support, strong value

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Very easy to use, allows for capture of sensitive information and generic information, great workflows, constantly innovating. The support team is very good at helping if there is a challenge on the conditional logic.

What is your favorite aspect of this product?

Easy to use, lots of options for data collection.

What do you dislike most about this product?

Have not tried this yet, but it is not integrated with other platforms that we use at this time.

What recommendations would you give to someone considering this product?

Highly recommend, especially with the low cost and month to month options - very little risk to try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paramvir S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2026

optimistic about the scaling of this in future

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Cognito Forms stands out because it feels simple but still has powerful options. I like that it supports conditional logic, calculations, file uploads, payments, signatures, and workflows without needing coding. It is more flexible than basic form tools and works well for both simple forms and more detailed business processes.

What is your favorite aspect of this product?

My favorite part is how easy it is to create a form and customize it. The drag-and-drop builder is simple, and I can add fields, rules, and email notifications without much confusion. It saves time because I do not need a developer for basic form and data collection tasks.

What do you dislike most about this product?

The thing I dislike most is that some advanced features take time to understand. Workflows, calculations, and conditional rules are useful, but they can feel a little confusing at first. The design options are also good, but the forms could look more modern compared to some newer form builders.

What recommendations would you give to someone considering this product?

I would recommend starting with a simple form first and then adding advanced features slowly. Test the form properly before sharing it with users, especially if you use payments, calculations, or workflows. It is a good choice if you need more than a basic form builder but still want something easy.

Pros

  • Caring
  • Altruistic
  • Friendly Negotiation
  • Continually Improving Product

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