What is Cognito Forms?
Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCognito Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cognito Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
2
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cognito Forms?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Field Configuration and Customization
Electronic Signatures
Drag and Drop Design
Workflow Automation
Mobility
APIs and Integration
Version Management
State Transformation
Data Analysis and Survey Function
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Cognito Forms Reviews
- Role: C-Level
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted May 2024
Easy to use but we are still new at this.
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Adam P.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use, great support, strong value
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
Very easy to use, allows for capture of sensitive information and generic information, great workflows, constantly innovating. The support team is very good at helping if there is a challenge on the conditional logic.
What is your favorite aspect of this product?
Easy to use, lots of options for data collection.
What do you dislike most about this product?
Have not tried this yet, but it is not integrated with other platforms that we use at this time.
What recommendations would you give to someone considering this product?
Highly recommend, especially with the low cost and month to month options - very little risk to try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Paramvir S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2026
optimistic about the scaling of this in future
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
Cognito Forms stands out because it feels simple but still has powerful options. I like that it supports conditional logic, calculations, file uploads, payments, signatures, and workflows without needing coding. It is more flexible than basic form tools and works well for both simple forms and more detailed business processes.
What is your favorite aspect of this product?
My favorite part is how easy it is to create a form and customize it. The drag-and-drop builder is simple, and I can add fields, rules, and email notifications without much confusion. It saves time because I do not need a developer for basic form and data collection tasks.
What do you dislike most about this product?
The thing I dislike most is that some advanced features take time to understand. Workflows, calculations, and conditional rules are useful, but they can feel a little confusing at first. The design options are also good, but the forms could look more modern compared to some newer form builders.
What recommendations would you give to someone considering this product?
I would recommend starting with a simple form first and then adding advanced features slowly. Test the form properly before sharing it with users, especially if you use payments, calculations, or workflows. It is a good choice if you need more than a basic form builder but still want something easy.
Pros
- Caring
- Altruistic
- Friendly Negotiation
- Continually Improving Product
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.