CIS-Companion® Route Customer Reviews 2023

What is CIS-Companion® Route?

Discover CIS-Companion® Route, our direct store delivery and route accounting solution that runs on rugged mobile computers or mobile phones. Over 15,000 users benefit from our DSD software and Route Accounting solution on a daily basis. It allows you to reduce your operating costs, boost productivity, and consequently increase your revenues. An automation solution that optimizes the activities of distributors, delivery drivers, and salespeople on the road. The CIS-Companion® Suite provides you with state-of-the-art tools that allow you to increase your sales and reduce your merchandise returns to increase your productivity and increase your income.

Company Details

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CIS-Companion® Route Ratings

Real user data aggregated to summarize the product performance and customer experience.

87 Likeliness to Recommend

100 Plan to Renew

65 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CIS-Companion® Route?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Great product and will recommend

Likeliness to Recommend

10 / 10

What differentiates CIS-Companion® Route from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of installation for the different routes

What do you dislike most about this product?

The high annual renewal price

What recommendations would you give to someone considering this product?

It's a good product and their customer service is A+

Pros

Caring
Respectful
Client Friendly Policies
Fair

Stephen M.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Simple to use but a bit pricey

Likeliness to Recommend

9 / 10

What differentiates CIS-Companion® Route from other similar products?

Their customer service is top notch

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

The pricing

What recommendations would you give to someone considering this product?

Give it a try, Cis will set you up all the way

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

CIS-Companion® Route

CIS-Companion® Route

What is CIS-Companion® Route?

Company Details

Need Assistance?

CIS-Companion® Route Ratings

87 Likeliness to Recommend

100 Plan to Renew

65 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love CIS-Companion® Route?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Route Planning Includes assigned territories, daily and multi-day route planning, toll costs, and route modeling.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Load Optimization Includes freight planning, cargo management, and load logistics.

Route Optimization Includes route logistics, fuel efficiency and conservation, and real-time traffic assessment.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

CRM Integration Includes deep, seamless integration with CRM data and features.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Fleet Management Includes vehicle financing, maintenance and tracking, drive and speed management, fuel management, and inventory.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

CIS-Companion® Route Reviews

Cecil C.

Great product and will recommend

Likeliness to Recommend

Pros

Stephen M.

Simple to use but a bit pricey

Likeliness to Recommend

Pros

Feature Ratings

Mobile

Route Planning

GPS Tracking

Load Optimization

Route Optimization

Analytics and Reporting

CRM Integration

Scheduling

Driver Management

Fleet Management

Fuel Management

Vendor Capability Ratings

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness