Canon

Canon Therefore

8.8 /10

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What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative

10% Neutral

87% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Transparent

Feature Ratings

Average 84

Workflow Process Automation

Case Management

Search

ECM Document Management

Web Forms Builder

Metadata Management

File Approvals Esignatures

File Conversion

Capture Channels

Access Permissions Management

Collaboration

Vendor Capability Ratings

Average 84

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Canon Therefore Reviews

Role: Consultant
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2024

Cost effective solution

Likeliness to Recommend

9 /10

Gordon P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Reliable and does exactly what it's told to do.

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Established business solution channel

What is your favorite aspect of this product?

Reliability, auditable logs, nothing goes missing.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

Most reliable product we found, nothing ever goes missing and the log files show exactly what occurred; cannot tamper with files without it knowing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vu V.

Role: Consultant
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Easy to use and configure. Great API and Workflow.

Likeliness to Recommend

1 /10

What differentiates Canon Therefore from other similar products?

Workflow and API are it's best strengths.

What is your favorite aspect of this product?

Workflow and API

What do you dislike most about this product?

Therefore Desktop Viewer can look quite congested.

What recommendations would you give to someone considering this product?

Highly flexible product that can be integrated easily with other systems with the use of the API. Workflows can be easily configured and can be simple or advanced depending on customer needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Canon Therefore

What is Canon Therefore?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Canon Therefore Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Capture Channels Variety of ways a file can be ingested into the ECM system

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Canon Therefore Reviews

Cost effective solution

Likeliness to Recommend

Gordon P.

Reliable and does exactly what it's told to do.

Likeliness to Recommend

Pros

Vu V.

Easy to use and configure. Great API and Workflow.

Likeliness to Recommend

Pros

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Feature Ratings

Workflow Process Automation

Case Management

Search

ECM Document Management

Web Forms Builder

Metadata Management

File Approvals Esignatures

File Conversion

Capture Channels

Access Permissions Management

Collaboration

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training