Canon

Canon Therefore

8.9 /10

85 Reviews Write a Review

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What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

91 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative

8% Neutral

89% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 86

Workflow Process Automation

ECM Document Management

Case Management

Search

Web Forms Builder

Access Permissions Management

Capture Channels

File Approvals Esignatures

Metadata Management

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Average 85

Ease of IT Administration

Ease of Implementation

Quality of Features

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Canon Therefore Reviews

Persy S.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Great solution, easy to integrate and develop in.

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Seamless integration and scalability.

What is your favorite aspect of this product?

Workflow design and MS Teams integration.

What do you dislike most about this product?

I am satisfied with every aspect.

What recommendations would you give to someone considering this product?

Look for a partner with experience and that has developed customizations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gary T.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

A very simple and feature rich solution

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Canons therefore is a very simple system to use and administer at a low upfront cost, its perfect for any business looking to move towards a workflow automation process.

What is your favorite aspect of this product?

eForms and the search function within the new web UI.

What do you dislike most about this product?

Not being able to change colour schemes to our brand.

What recommendations would you give to someone considering this product?

Don' over complicate your process before using the solution, trial the system and learn about the platform as you will new and improved ways of working with therefore.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2024

user-friendly, secure, and efficient solution

Likeliness to Recommend

10 /10

Pros

Trustworthy
Respectful
Client Friendly Policies
Fair

Canon Therefore

What is Canon Therefore?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Canon Therefore Ratings

91 Likeliness to Recommend

2 Since last award

98 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Search The system can search an entire body of a document for a keyword or phrase.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Reviews

Persy S.

Great solution, easy to integrate and develop in.

Likeliness to Recommend

Pros

Gary T.

A very simple and feature rich solution

Likeliness to Recommend

Pros

user-friendly, secure, and efficient solution

Likeliness to Recommend

Pros

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Feature Ratings

Workflow Process Automation

ECM Document Management

Case Management

Search

Web Forms Builder

Access Permissions Management

Capture Channels

File Approvals Esignatures

Metadata Management

File Conversion

Ediscovery Audit Trail

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness