Canon Therefore Customer Reviews 2023

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

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Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

5% Negative

11% Neutral

84% Positive

Pros

Performance Enhancing
Security Protects
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

My Review of Canon Therefore

Likeliness to Recommend

9 / 10

What differentiates Canon Therefore from other similar products?

When it comes to enterprise content management, Canon Therefore offers great security features and makes content collaboration easy

What is your favorite aspect of this product?

I like that scaling Canon Therefore is easy It makes content management and collaboration a breeze

What do you dislike most about this product?

Never had any negativities using Canon Therefore

What recommendations would you give to someone considering this product?

For effective business content management, Canon Therefore is the real deal as it is affordable, secure and scalable

Pros

Continually Improving Product
Reliable
Unique Features
Caring

Wes B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Fantastic product and great support

Likeliness to Recommend

10 / 10

What differentiates Canon Therefore from other similar products?

We changed from ABBYY to Smart Capture using apps we where only processing about 40% of our invoices due to the cost of Template changes, using smart capture we now process 100% of invoice we receive

What is your favorite aspect of this product?

SmartCapture has really been a game changer, but we also love the work flow engine and have recently been setting up e-forms with workflows. It's a great product.

What do you dislike most about this product?

We don't really have anything we dislike and the things we first wished it would do came out in the next update.

What recommendations would you give to someone considering this product?

Therefore is worth looking into. You just need a great partner to help implement the solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steve M.

Role: C Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Superb flexible and functional platform

Likeliness to Recommend

10 / 10

What differentiates Canon Therefore from other similar products?

It's eForms capability and it's flexibility

What is your favorite aspect of this product?

I love the eForms functionality.

What do you dislike most about this product?

The user interface is improving but there's more that can be done

What recommendations would you give to someone considering this product?

Look across your business to understand where you can get the most use from it and seek professional help

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Canon Therefore

Canon Therefore

What is Canon Therefore?

Company Details

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Awards & Recognition

Canon Therefore Ratings

90 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Automatic/Template Free Invoice Processing The ability to conduct data extraction so that pre-set templates are not required to process invoices.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Reviews

Kelley G.

My Review of Canon Therefore

Likeliness to Recommend

Pros

Wes B.

Fantastic product and great support

Likeliness to Recommend

Pros

Steve M.

Superb flexible and functional platform

Likeliness to Recommend

Pros

Most Popular Canon Therefore Comparisons

Microsoft Sharepoint

Oracle Content Management

DocuWare

FileBound

Nuxeo ECM

OnBase

Feature Ratings

Workflow Process Automation

Search

File Conversion

Case Management

Metadata Management

Web Forms Builder

Automatic/Template Free Invoice Processing

ECM Document Management

Access Permissions Management

Capture Channels

Collaboration

Vendor Capability Ratings

Quality of Features

Vendor Support

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness