1/17 in IT Service Management

Response
Distribution
18Reviews

C2 Enterprise

C2 ATOM

C2 ATOM is an all-in-one service desk software to easily manage requests, assets and tasks through a codeless ITIL-Ready platform. This IT service management solution is a powerful tool allowing your teams to collaborate and provide great service for the whole organization. It’s also a quick-to-install ITSM tool built for reaching your ultimate automation potential, whether you provide internal IT support, customer service or managed services.

8.4

Composite Score

Composite
Score

+84

Emotional Footprint

Emotional
Footprint

89%

Likeliness to Recommend

Likeliness
to Recommend

1/17 in IT Service Management

Response
Distribution
18Reviews
Category Features
  • Integrated Knowledge Management
  • |
  • Systems Management Integration
  • |
  • Service Catalog
  • |
  • Business Application Integration
  • |
  • Integration with IT Tools
  • |
  • End-User Self-Serve
  • |
  • End-User Support Solutions
  • |
  • Technician Administration
  • |
  • Reporting
  • |
  • Multi-Site Functionality
  • |
  • Multi-Device Capability

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  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Information Technology

Easy to use and configure - 1001 opportunities!

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 4
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Business Application Integration
  • 3
  • End-User Self-Serve
  • 4
  • End-User Support Solutions
  • 4
  • Integrated Knowledge Management
  • 3
  • Integration with IT Tools
  • 3
  • Multi-Device Capability
  • 4
  • Multi-Site Functionality
  • 3
  • Reporting
  • 4
  • Service Catalog
  • -
  • Systems Management Integration
  • 4
  • Technician Administration