What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Large File Optimization
Drag and Drop User Interface
Audit Trail
Data Loss Prevention
Team Collaboration
Cognitive Content Services
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Real-Time Synchronization
Task Management and Workflow
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Box Reviews
James W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Online file management and collaboration
Likeliness to Recommend
What differentiates Box from other similar products?
We can quickly upload files, schedule and organize our activities and access my cloud storage, all from Box, which is one of its many attractive features. The mobile version is fantastic; not only is it easy to use, but there are no problems uploading files and the overall design is impeccable. It has been ideal for our workflow and content management in groups.
What is your favorite aspect of this product?
In Box we store all of our reports and logs; we can easily share these files with other teams and users, organize them into categories and sections by team, set permission levels for different users, and much more. Without worrying about confidential data falling into the wrong hands, it has been an excellent tool for secure collaboration.
What do you dislike most about this product?
It's a platform with great functionality, a reasonable price compared to the competition and the ability to adapt to any type of need; I don't see any problems with any of this.
What recommendations would you give to someone considering this product?
Any company, large or small, can benefit from this technology. It works great for collaborating with other teams on large files or reports.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
hector m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Yeah, it's the lane ranger
Likeliness to Recommend
What differentiates Box from other similar products?
The price of this tool is cheap compared to it's competitors
What is your favorite aspect of this product?
First it's has a user friendly interface. Second it is a cheap tool and affordable to even small companies. Has fantastic features of managing files on cloud
What do you dislike most about this product?
At no point I have ever gotten any difficulties using this tool
What recommendations would you give to someone considering this product?
My recommendation goes to all people using software backup tool to consider this one
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
Justina E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Despite the limitations, I love Box
Likeliness to Recommend
What differentiates Box from other similar products?
I am impressed with how securely Box saves my files. However, this isn't even the most impressive part for me. The most impressive part of Box for me, is its electronic signature functionality. I can send unlimited documents for signature collection on Box and having e-signature and file storage capability in the same sphere, is greatly helpful for streamlining my workflow. I can conveniently save files securely and at the same time append my signature on them, without the need to switch apps.
What is your favorite aspect of this product?
Box integrates with over 1500 applications and while I do not make use of that number of applications in my workplace, Box integrates with every single, major third party application I use at my workplace. This makes it super easy to move content between multiple apps seamlessly without always needing to switch apps or import data.
What do you dislike most about this product?
Audit trail on box is weak. The is as a result of Box versioning platform setting a limit on the number of times, you can access previous version of a single file As a result, I run the risk of loosing critical data as a result of accidentally overwriting or deleting a file.
What recommendations would you give to someone considering this product?
Teams or organizations looking to utilize Box, have to work around the file versioning limitation obstacle ,on the platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
