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Avaamo Logo
Avaamo

Avaamo

7.6 / 10
Category
Avaamo
7.6 / 10

What is Avaamo?

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.

Company Details


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Awards & Recognition

Avaamo won the following awards in the Conversational AI category

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Avaamo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avaamo.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avaamo?

0% Negative
7% Neutral
93% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 81

Workflow Processing

89

Personalized Service

86

Leads Generation

79

Artificial Intelligence Engine

79

Learning and Adaptability

78

Natural Language Processing

77

Other Integrations

75

Intent Extraction

75

Vendor Capability Ratings

Average 84

Availability and Quality of Training

93

Breadth of Features

93

Business Value Created

93

Ease of Customization

93

Ease of Data Integration

93

Ease of IT Administration

93

Quality of Features

93

Usability and Intuitiveness

93

Vendor Support

93

Product Strategy and Rate of Improvement

86

Ease of Implementation

84

Avaamo Reviews

Milan P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

I would have given more than 5 for its being good

Likeliness to Recommend

8 / 10

What differentiates Avaamo from other similar products?

Flexibility and awareness

What is your favorite aspect of this product?

User Experience and customization

What do you dislike most about this product?

Cost and time to negotiate

What recommendations would you give to someone considering this product?

GUI based features for the back office

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Caring

Zedekiah B.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

My Experience Using Avaamo

Likeliness to Recommend

9 / 10

What differentiates Avaamo from other similar products?

Avaamo is the best as a virtual assistant. It offers powerful features and is customizable

What is your favorite aspect of this product?

Using Avaamo is easy There are lots of features Using and understanding Avaamo is easy It's cost effective

What do you dislike most about this product?

No complaints as Avaamo has been great

What recommendations would you give to someone considering this product?

I recommend Avaamo as a virtual assistant as it hasn't disappointed us. It's effective and cost friendly

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Jathan G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My Experience Using Avaamo

Likeliness to Recommend

9 / 10

What differentiates Avaamo from other similar products?

This is an AI powered virtual assistant that simplifies communication between business and clients. It's affordable and scalable

What is your favorite aspect of this product?

I like the ease of using Avaamo The software comes at a manageable cost It simplifies conversations It's very resourceful It's AI powered

What do you dislike most about this product?

I have no personal dislike as Avaamo meets our needs

What recommendations would you give to someone considering this product?

I recommend Avaamo as it's resourceful and affordable. It's easy to use too

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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