Avaamo Logo
Avaamo Logo
Avaamo

Avaamo

7.4 /10
Category
Avaamo
7.4 /10

What is Avaamo?

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Avaamo won the following awards in the Conversational AI category

Filter By

Avaamo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avaamo.

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avaamo?

7% Negative
5% Neutral
88% Positive

Pros

  • Effective Service
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 81

Workflow Processing

87

Intent Extraction

83

Personalized Service

82

Artificial Intelligence Engine

81

Learning and Adaptability

79

Natural Language Processing

78

Leads Generation

76

Other Integrations

65

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Implementation

81

Ease of IT Administration

80

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

78

Usability and Intuitiveness

77

Breadth of Features

76

Ease of Data Integration

75

Quality of Features

74

Product Strategy and Rate of Improvement

68

Avaamo Reviews

satish s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

fantastic product.

Likeliness to Recommend

9 /10

What differentiates Avaamo from other similar products?

it is better then other products available in market

What is your favorite aspect of this product?

it is comparatively good

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

to use this product

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Apuroop K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

AI redefined, experience delivered

Likeliness to Recommend

9 /10

What differentiates Avaamo from other similar products?

Avaamo's AI smarts impressed me! It learned from our interactions, offering personalized solutions and making me feel valued. The holistic support, from onboarding to training, was a game-changer. While pricier, for my company, Avaamo's been a powerful and intelligent assistant, worth every penny.

What is your favorite aspect of this product?

AI powered personalisation

What do you dislike most about this product?

Difficult Integration for a novice

What recommendations would you give to someone considering this product?

Do a pilot, experience it and then integrate

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Good product and great customer support

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Avaamo Comparisons