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Appcues Logo
Appcues

Appcues

8.2 / 10
Category
Appcues
8.2 / 10

What is Appcues?

Appcues is used to measure and improve product adoption—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes.

Company Details


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Awards & Recognition

Appcues won the following awards in the Digital Adoption Platforms category

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Appcues Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appcues.

91 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appcues?

4% Negative
0% Neutral
96% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Process Flows

90

Contextual Guidance

89

Help Screens

89

Content Management

85

Lightweight Automation

85

Content Creation

83

Analytics and Reporting

81

Dashboard

77

Vendor Capability Ratings

Average 85

Ease of Data Integration

100

Ease of Implementation

100

Product Strategy and Rate of Improvement

100

Availability and Quality of Training

96

Ease of IT Administration

96

Vendor Support

95

Breadth of Features

92

Ease of Customization

91

Quality of Features

90

Usability and Intuitiveness

90

Business Value Created

78

Appcues Reviews

Larry m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

the no-code technique for increasing product adopt

Likeliness to Recommend

9 / 10

What differentiates Appcues from other similar products?

teams that aren't tech-savvy can use appcues more easily than intercom and walkme, but it can't be customized.

What is your favorite aspect of this product?

i really like how appcues' no-code tool lets you track, analyze, and boost user engagement. it's simple to make professional onboarding material that makes the user experience better.

What do you dislike most about this product?

there are limits on custom requests, and prices may be too high for smaller teams.

What recommendations would you give to someone considering this product?

with few technological tools, appcues helps make products more popular. just look at costs and wants.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

gatheca l.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

The Review of Appcues

Likeliness to Recommend

9 / 10

What differentiates Appcues from other similar products?

Appcues is faster in delivering contents.

What is your favorite aspect of this product?

Appcues the interphase of this tool is fantastic

What do you dislike most about this product?

Appcues is expensive

What recommendations would you give to someone considering this product?

I would recommend other company to use Appcues .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hureta G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Why Appcues Is The Best

Likeliness to Recommend

9 / 10

What differentiates Appcues from other similar products?

When it comes to digital adoption, Appcues offers best platform and is easy to deploy and integrate making it better for business use.

What is your favorite aspect of this product?

Using Appcues is easy It is easy to deploy Management is easy Makes digital adoption easy

What do you dislike most about this product?

Not a single bad experience with Appcues

What recommendations would you give to someone considering this product?

I would recommend Appcues cz it's simply the best as a digital adoption platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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