Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.2 /10
Category
Amazon Pay
9.2 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

0% Negative
2% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 87

Mobile Payments

90

Security

89

Credit Card Processing

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Customer Support

87

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Vendor Support

83

Availability and Quality of Training

83

Ease of Customization

83

Amazon Pay Reviews

Alok M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Amazon Pay : Your anywhere wallet

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Easy checkout for customers with Amazon accounts. Supports global customers and currencies.

What is your favorite aspect of this product?

No setup or monthly fees; pay only per transaction.

What do you dislike most about this product?

Reserve policy delays payouts, especially for newer accounts. No in-person payment support.

What recommendations would you give to someone considering this product?

With Amazon Pay, you can enjoy the convenience and security of Amazon wherever you shop. Amazon Pay offers a simple way to check out from your favorite online stores, and manage your payment methods on Amazon.com.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Deepika P.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Amazon Pay: Your anywhere wallet

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Easy checkout for customers with Amazon accounts.Supports global customers and currencies.

What is your favorite aspect of this product?

No setup or monthly fees; pay only per transaction.

What do you dislike most about this product?

Reserve policy delays payouts, especially for newer accounts. No in-person payment support.

What recommendations would you give to someone considering this product?

With Amazon Pay, you can enjoy the convenience and security of Amazon wherever you shop. Amazon Pay offers a simple way to check out from your favorite online stores, and manage your payment methods on Amazon.com.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Alenandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

To safeguard payment data.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay accepts a variety of payment options, including credit and debit cards, as well as the available balance in your Amazon account. This provides the freedom to select the payment option that best suits your needs.

What is your favorite aspect of this product?

Like Amazon Pay, you can use your Amazon account payment information to make purchases on a variety of partner websites and apps. You may complete your orders quickly without having to manually enter payment and delivery information, expediting the entire process.

What do you dislike most about this product?

Amazon Pay does not charge monthly or setup fees, but it does charge transaction fees for every purchase made through the program. These fees may be greater than payment processing rates given by competing firms, impacting merchant costs.

What recommendations would you give to someone considering this product?

I advocate using Amazon Pay to return purchases and receive reimbursements in accordance with participating merchants' return policies. You can also contact Amazon customer service if you have any concerns with your purchases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing