AlertMedia Mass Notification Customer Reviews 2023

What is AlertMedia Mass Notification?

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

Company Details

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Awards & Recognition

AlertMedia Mass Notification won the following awards in the Emergency Notification category

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1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2023

2 Top Rated Capabilities

1 Top Rated Features

2022

AlertMedia Mass Notification Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AlertMedia Mass Notification.

78 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AlertMedia Mass Notification?

3% Negative

20% Neutral

77% Positive

Pros

Reliable
Effective Service
Caring
Trustworthy

Feature Ratings

Average 82

Conference Call Support

100

Message Status Reporting

100

Multi-Channel Mass Notification

85

Scheduled Messaging

84

Single Sign-On (SSO)

83

Contact Information Encryption

82

Multi-Language Support

80

Distribution Lists

79

Sequential Processing

79

Scripting

78

Voice Recorded Alerts

78

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Ease of IT Administration

83

Ease of Data Integration

83

Availability and Quality of Training

81

Ease of Customization

80

Breadth of Features

79

Quality of Features

78

Vendor Support

78

Usability and Intuitiveness

78

Business Value Created

75

Product Strategy and Rate of Improvement

73

AlertMedia Mass Notification Reviews

Rachel L.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

A unique tool that made emergency management easy

Likeliness to Recommend

10 / 10

What differentiates AlertMedia Mass Notification from other similar products?

Very customizable with the message and type of communication.

What is your favorite aspect of this product?

The fact that users can text back to the emergency alter text

What do you dislike most about this product?

Could be our end, but only works for people who change their HR info to say "mobile" number, if they list their number as a "home" number the system wont send it alerts.

What recommendations would you give to someone considering this product?

It is worth it and makes emergency management easier and safer

Pros

Enables Productivity
Trustworthy
Unique Features
Effective Service

Stephen M.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Hi guys, will love you to try this out. It's cool.

Likeliness to Recommend

10 / 10

What differentiates AlertMedia Mass Notification from other similar products?

Alert media is a cool nice and great brand so it's very different from other brands. They are trustworthy and offer good products.

What is your favorite aspect of this product?

I like every aspect of the product and I don't have a favorite aspect because everything is perfect. Thank you

What do you dislike most about this product?

Nothing. Thanka

What recommendations would you give to someone considering this product?

The product is great and nice. Try it out.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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AlertMedia Mass Notification

AlertMedia Mass Notification

What is AlertMedia Mass Notification?

Company Details

Need Assistance?

Awards & Recognition

AlertMedia Mass Notification Ratings

78 Likeliness to Recommend

97 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love AlertMedia Mass Notification?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Contact Information Encryption Contact information is encrypted.

Multi-Language Support Send or translate alerts in multiple languages.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Voice Recorded Alerts Recording and broadcasting of voice alerts created by the sender’s voice, rather than text-to-speech.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AlertMedia Mass Notification Reviews

Rachel L.

A unique tool that made emergency management easy

Likeliness to Recommend

Pros

Stephen M.

Hi guys, will love you to try this out. It's cool.

Likeliness to Recommend

Pros

Most Popular AlertMedia Mass Notification Comparisons

Crises Control

Blackboard Mass Notifications

InformaCast

Omnilert

Honeywell Instant Alert Plus

Copp Mass Notification Systems

Feature Ratings

Conference Call Support

Message Status Reporting

Multi-Channel Mass Notification

Scheduled Messaging

Single Sign-On (SSO)

Contact Information Encryption

Multi-Language Support

Distribution Lists

Sequential Processing

Scripting

Voice Recorded Alerts

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement