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Akita Ventures Limited

Akita Customer Success Software

Akita is a Customer Success Management platform that helps businesses nurture, retain, and grow their customer base. Akita connects the cloud-based software-as-a-service applications business use and aggregate data in real-time. This provides Customer Success Managers with a comprehensive history of their customer relationships spanning every department in their organization. Customizable, intelligent alerts based on this data will help businesses optimize their account retention and expansion processes.

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Composite Score

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CX Score

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Likeliness to Recommend

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Reports on iPad

Akita Customer Success Software Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Akita Customer Success Software has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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