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Adobe Systems

Adobe Experience Manager

Composite Score

8.5 /10

CX Score

8.7 /10

130 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

1 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Altruistic
Acts with Integrity
Performance Enhancing

Feature Ratings

Average 80

Workflow and Approval Management

Manage / Administration of Metadata

In System Content Views

Content Capture

Collaboration

Cloud Offering

Automation of Metadata Creation

Intelligent Indexing

Version Management

Permissions and Access Right Management

Digital Asset Findability

Vendor Capability Ratings

Average 78

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Content Marketing

Score 8.8

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Digital Experience - Enterprise

Score 8.3

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Devin H.

Role: Industry Specific Role
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Great product, but deceptive terms and conditions

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

It is a great and all-around product for content creation. The customer service representatives do not help with your issues.

What is your favorite aspect of this product?

The wide variety of personalization in the program.

What do you dislike most about this product?

Subscription terms are deceptive and will make you pay more than you ever thought you would.

What recommendations would you give to someone considering this product?

Read the fine print, but otherwise enjoy making great content!

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

Cons

Vendor's Interest First
Less Generous
Under Delivered

Emily F.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Why it is a popular tool

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager is designed to help businesses in managing their digital assets. It helps in storing, arranging, and sharing the assets among members. AEM helps in smoothing working during the process of designing and assets management by integrating itself with Adobe Creative Cloud. These characteristics make it unique among its competitors.

What is your favorite aspect of this product?

The seamless integration of Adobe Experience Manager (AEM) with its Adobe Creative Cloud is my favorite aspect about it. It helps me a lot in making, managing and uploading my assets within creative working. In addition to this, its AI-powered features such as automating tagging and intelligence searching make the whole process streamline. All these features collectively create an environment for its users to work efficiently.

What do you dislike most about this product?

Talking about my experience with it, I haven't come across any of its major drawbacks since I am using it. Although for those, who are new to this and not much familiar with its functioning may face issues while using it. But as I was already known to, I don't feel any hurdles during my work.

What recommendations would you give to someone considering this product?

For all those who are looking for advanced asset management and collaboration software, Adobe Experience Manager is a premium solution to all their digital asset solutions. However, to avoid any type of hindrance while working for any task, I would recommend to take initial training and basic knowledge about this software. Besides this, It is an all-in-one package to all digital assets.

Pros

Reliable
Enables Productivity
Trustworthy
Effective Service

Rizwan S.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

good product

Likeliness to Recommend

6 /10

What differentiates Adobe Experience Manager from other similar products?

Software licensing

What is your favorite aspect of this product?

product differentiation

What do you dislike most about this product?

NOthing as of sort

What recommendations would you give to someone considering this product?

Purchase lending can be improved

Pros

Inspires Innovation
Friendly Negotiation
Reliable
Over Delivered

Cons

Less Performance Enhancing
Slower Product Innovation
Commodity Features

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Adobe Experience Manager Ratings

84 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

In System Content Views Ability to create customized views of content repositories.

Content Capture Channels through which content is uploaded or classified.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Cloud Offering Cloud compatibility (software and infrastructure).

Automation of Metadata Creation Asset metadata can be created using rules.

Intelligent Indexing AI driven capability to label & classify automatically

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Digital Asset Findability Capabilities of navigation and browsing

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Adobe Experience Manager Reviews

Devin H.

Great product, but deceptive terms and conditions

Likeliness to Recommend

Pros

Cons

Emily F.

Why it is a popular tool

Likeliness to Recommend

Pros

Rizwan S.

good product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Workflow and Approval Management

Manage / Administration of Metadata

In System Content Views

Content Capture

Collaboration

Cloud Offering

Automation of Metadata Creation

Intelligent Indexing

Version Management

Permissions and Access Right Management

Digital Asset Findability

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement