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Adobe Systems

Acrobat Sign

Composite Score

8.8 /10

CX Score

8.9 /10

193 Reviews Write a Review

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What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience

Latest Award, 2025

2025 Data Quadrant Champion

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

8% Neutral

91% Positive

Pros

Respectful
Reliable
Saves Time
Fair

Feature Ratings

Average 85

E-Signatures

User-Friendly

Digital Signature

Security

Audit Trail

Mobile

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Notifications

Workflow

Templates

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Availability and Quality of Training

Acrobat Sign Reviews

Meenakshi K.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Fantastic tool for documentation

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Adobe sign is ISO 270001 certified which makes it secure for business and it has the best PDF management.

What is your favorite aspect of this product?

Well able to add sign in any font and with backgrounds make is so nice and professional.

What do you dislike most about this product?

Its kind complex tool which makes it difficult to get the hang of it.

What recommendations would you give to someone considering this product?

I would highly recommend this to every organization

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Andrey L.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Effective Signature Software-Exactly as Advertised

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Adobe creative cloud suite is reliable and offers multiple facets to be able to sign documents on including an iPad and a phone as well as a computer

What is your favorite aspect of this product?

You can use your finger as a wet signature. It also offers PIV/CaC authentication

What do you dislike most about this product?

Most features are already a part of acrobat and Acrobat offers much more.

What recommendations would you give to someone considering this product?

Worth the money but consider buying an independent license for adobe acrobat and utilizing the signature feature panel

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anshu R.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

The audit trails are very professional.

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

When we have a dispute about a contract the audit trail from this software is our best friend. It is better than other tools because the report is such a high level of detail, and so legally solid that nobody can ever argue with the facts. I believe it is the best because it provides such a high level of accountability for all imvolved in a deal. It makes our business much more secure and professional in the eyes if our partners.

What is your favorite aspect of this product?

I really like the feature that i can actually see the exact time and place a document was signed. Will carry a lot of weight to our documents and makes me feel very safe with our businesses agreements. Interface for the adimin is very logical and easy to export all those logs at the end of the month for our archives. The software is very stable and we haven't had any major issue with it, in the two years we have been using it.

What do you dislike most about this product?

It is a little bit annoying that u need to pay extra for "government id" verification functionality. It feels like it should be part of the professional plan as we pay for.

What recommendations would you give to someone considering this product?

This is a must have for any company that deals with high stakes contracts. It is secure and very reliable and provides all the legal proof you need to protect your business. It is a great investment for long term security and professionalism.

Pros

Fair
Helps Innovate
Performance Enhancing
Effective Service

Acrobat Sign

What is Acrobat Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

97 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Security Software provides appropriate data and access security.

Audit Trail View all previous activity including any recent edits and user access.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Acrobat Sign Reviews

Meenakshi K.

Fantastic tool for documentation

Likeliness to Recommend

Pros

Andrey L.

Effective Signature Software-Exactly as Advertised

Likeliness to Recommend

Pros

Anshu R.

The audit trails are very professional.

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

E-Signatures

User-Friendly

Digital Signature

Security

Audit Trail

Mobile

Cloud/On-Prem/Hybrid Deployment

Regulatory Compliance

Notifications

Workflow

Templates

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Availability and Quality of Training