TORONTO (PRWEB) MARCH 18, 2021
- Hexagon Geospatial
What makes the SoftwareReviews Data Quadrant different?
The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.
Hexagon Geospatial Solutions, with a Net Emotional Footprint of +90, ranked strongly on data integration GIS and imaging and production. Maptitude, with a Net Emotional Footprint of +81, scored top product in many areas, exceeding user expectations on breadth of features and map customization.
In general, GIS software users were most satisfied with data visualization features that provide users the ability to change views including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes -- and were most dissatisfied with the lack of availability and quality of training.
About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com
SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
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