October 16, 2019
Food and Beverage POS Software Users Reveal the Top Two Most Satisfying Vendors in a SoftwareReviews Annual Report
TORONTO, Oct. 23, 2019 ‒ SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, has published its 2019 Food & Beverage POS Systems Data Quadrant Awards, naming two gold medalists based on excellent user reviews. The following vendors are leaders according to software users’ answers to some very interesting questions focused on user satisfaction, which have been crafted by seasoned IT industry analysts and backed by 22 years of IT research:
· Restaurant Manager
· NCR Aloha POS
While user satisfaction with food and beverage point-of-sale systems are important, it is tantamount to excellent features and capabilities. POS software solutions for restaurants are comprehensive in their ability to offer modularity for both table service and quick-service restaurants, although there is still room for growth. As explained by David Piazza, president of SoftwareReviews, “Food and Beverage POS vendors have progressed to a more open architecture, although integration limitations are still quite common. It is essential for a POS solution to integrate to your business in order to get the best results.”
These two leaders among the food and beverage POS systems category, according to software users, demonstrated tremendous value in capabilities and features, and scored high when their customers were asked about their likeliness to recommend. Restaurant Manager took the number-one spot in a majority of the survey areas, with the highest score at 90% for multiple-venue property support. NCR Aloha POS scored very well across the board, earning them the number-two spot and coming out on top for payment processing with a score of 88%.
About SoftwareReviews Data Quadrant Awards and Software Reports
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend and vendor experience. Full vendor evaluations are available in SoftwareReviews’ in-depth software evaluation reports at www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
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