Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group Inc., published its 2018 Project Portfolio Management Customer Experience Awards, naming three Customer Experience Award Winners in the space: TeamDynamix PPM, Wrike, and Mavenlink.
TORONTO (PRWEB) August 16, 2018
Software Reviews’ Customer Experience awards are created entirely from expert-user feedback. Vendors are evaluated by IT leaders, business professionals, and end-users examining relative performance across the Emotional Footprint provided by the vendor. Specifically, this measures performance spanning five areas:
1)Service Experience, 2) Conflict Resolution, 3) Negotiation and Contract, 4) Strategy and Innovation, and
5) Product Impact.
In a very competitive category, TeamDynamix PPM, Wrike, and Mavenlink demonstrated excellent performance in managing and engaging their customers. Their customer experience scores show a separation in comparison to the rest of the market.
About Customer Experience Awards
Software Reviews Customer Experience Awards are awarded annually to recognize outstanding vendors in the technology marketplace as evaluated by their users. Top vendors in a software category are eligible to receive Customer Experience Awards, provided their scores meet the threshold for sufficiently high user satisfaction. Full vendor evaluations are available in our in-depth software evaluation reports.
About Software Reviews
Software Reviews is a division of Info-Tech Research Group Inc., a world-class IT research and consulting firm established in 1997. Having worked in the vendor space for two decades, Software Reviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from real IT and business professionals, our methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.