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Web Experience Management

Web Experience Management business applications enable organizations to manage the overall experience of the web user and facilitate business processes that manage, deliver, and optimize digital experiences on a website.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: April 2021

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Web Experience Management Data Quadrant Awards

Write a review to help crown the next winner in Web Experience Management, then follow us on LinkedIn to get notified about the results. For every approved review you will receive some compensation for your time and effort.

Latest Award: October 2020

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See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.

Latest Research

5
Jun

Author: Andrew Kum-Seun (Info-Tech)

The emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design and management and expands test coverage through its extensive tester network.

Web Experience Management Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner

Portland Labs

concrete5

concrete5 is an Open Source Content Management System (CMS). Empower your editors to create and share more content.

8.9

Composite Score

9.2

CX Score

+94

Emotional Footprint

95%

Likeliness to Recommend

37

Reviews

Badge Winner
Badge Winner

Kentico Software

Kentico Xperience

Create modern websites with ease, flexibility, and full control over your content. Design beautiful webpages and reuse content in your mobile app, email campaigns, and other channels. With Kentico Xperience, you can maintain consistency and compliance throughout the entire content lifecycle.

8.7

Composite Score

9.0

CX Score

+91

Emotional Footprint

84%

Likeliness to Recommend

22

Reviews

Badge Winner
Badge Winner

Enonic

Enonic XP

Enonic is a hybrid CMS, offering headless and classic content management in one. Build PWAs, complex websites, and web-based APIs fast, and host them with our fully managed Experience Cloud.

8.7

Composite Score

8.9

CX Score

+90

Emotional Footprint

92%

Likeliness to Recommend

23

Reviews

Ibexa

eZ Platform

eZ Platform gives you the technology, tools and services to deliver engaging digital experiences.

8.6

Composite Score

8.9

CX Score

+96

Emotional Footprint

86%

Likeliness to Recommend

10

Reviews

Badge Winner
Badge Winner

Bloomreach Inc

Bloomreach Experience Platform

Hippo is the open-source content management system at the heart of BloomReach Experience. This Java CMS enables companies to orchestrate and deliver cross-channel digital experiences. Hippo’s clean, modular architecture and support for open standards & headless implementations make it the ideal platform for agile development and open integration.

8.5

Composite Score

8.9

CX Score

+90

Emotional Footprint

82%

Likeliness to Recommend

37

Reviews

Badge Winner
Badge Winner

Episerver

Episerver Digital Experience Cloud

Episerver Digital Experience Cloud platform for creating, managing, and optimizing digital experiences including powerful content management, digital commerce, and enterprise search functionality.

8.5

Composite Score

9.0

CX Score

+91

Emotional Footprint

84%

Likeliness to Recommend

13

Reviews

Badge Winner

Squarespace Inc

Squarespace

From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.

8.4

Composite Score

8.7

CX Score

+90

Emotional Footprint

84%

Likeliness to Recommend

11

Reviews

Badge Winner

Magnolia

Magnolia

As a platform for your digital business, Magnolia lets you integrate all the different pieces of your digital infrastructure, giving your team easy-to-use, task-focused apps and providing your customers with a great experience on every digital touchpoint that matters.

8.3

Composite Score

8.4

CX Score

+82

Emotional Footprint

85%

Likeliness to Recommend

16

Reviews

Badge Winner
Badge Winner

Square, Inc.

Weebly

Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.

8.3

Composite Score

8.7

CX Score

+89

Emotional Footprint

82%

Likeliness to Recommend

70

Reviews

Badge Winner

Progress Software

Progress Sitefinity

Engage, Convert and Retain Customers Across the Entire Customer Lifecycle

8.2

Composite Score

8.4

CX Score

+88

Emotional Footprint

80%

Likeliness to Recommend

69

Reviews

Badge Winner

DNN Corp.

Evoq Content

Our CMS products like Evoq help marketers deliver engaging, customer-centric web experiences. Creating and managing content, pages, and digital assets has never been easier or more efficient. Evoq Content is so intuitive, that marketers can jump right in and get pages up quickly, without IT assistance.

8.1

Composite Score

8.7

CX Score

+88

Emotional Footprint

78%

Likeliness to Recommend

12

Reviews

HCL Technologies Limited

HCL Digital Experience

HCL Digital Experience (formerly IBM Web Content Manager) empowers you to create, manage and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).

8.1

Composite Score

8.1

CX Score

+79

Emotional Footprint

84%

Likeliness to Recommend

98

Reviews

Wix.com Ltd.

Wix

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

8.1

Composite Score

8.1

CX Score

+78

Emotional Footprint

86%

Likeliness to Recommend

48

Reviews

Oracle

Oracle WebCenter Sites

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

8.0

Composite Score

8.2

CX Score

+81

Emotional Footprint

83%

Likeliness to Recommend

94

Reviews

Open Text Corporation

OpenText TeamSite

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

8.0

Composite Score

8.1

CX Score

+79

Emotional Footprint

88%

Likeliness to Recommend

19

Reviews

Percussion Software

Percussion CM1

Percussion CMS makes it easy to create and manage content-rich, SEO friendly websites. It's the first web content management system built for marketers. Update your website content without any technical skills and go live faster than ever.

8.0

Composite Score

8.0

CX Score

+82

Emotional Footprint

79%

Likeliness to Recommend

11

Reviews

Automattic

WordPress.com

WordPress.com powers beautiful websites for businesses, professionals, and bloggers.

8.0

Composite Score

8.2

CX Score

+81

Emotional Footprint

83%

Likeliness to Recommend

222

Reviews

Sitecore

Sitecore Experience Platform

Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.

7.9

Composite Score

8.2

CX Score

+82

Emotional Footprint

76%

Likeliness to Recommend

21

Reviews

Acquia

Acquia Drupal 8

Drupal helps organizations create and deliver personalized content and digital experiences across web, mobile, and social channels. Discover how Drupal gives you the freedom and flexibility to drive successful digital transformation.

7.9

Composite Score

8.2

CX Score

+80

Emotional Footprint

82%

Likeliness to Recommend

24

Reviews

Automattic

WordPress VIP

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

7.9

Composite Score

8.0

CX Score

+80

Emotional Footprint

83%

Likeliness to Recommend

17

Reviews

Joomla

Joomla

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

7.8

Composite Score

8.4

CX Score

+85

Emotional Footprint

77%

Likeliness to Recommend

38

Reviews

Adobe Systems

Adobe Experience Manager

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

7.8

Composite Score

8.2

CX Score

+81

Emotional Footprint

80%

Likeliness to Recommend

66

Reviews

CrownPeak Technology

Crownpeak Digital Experience Management

Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.

7.7

Composite Score

7.9

CX Score

+79

Emotional Footprint

76%

Likeliness to Recommend

10

Reviews

Ingeniux

Ingeniux CMS

Whether your goal is managing complex websites, targeting content for global markets, or automating web marketing, Ingeniux is the smart solution

7.6

Composite Score

8.0

CX Score

+76

Emotional Footprint

76%

Likeliness to Recommend

15

Reviews

SDL

SDL Tridion Sites

SDL Tridion Sites (formerly SDL Web), is a powerful web experience management solution that enables companies to effectively manage a complex environment of marketing and commerce-led content across web, mobile and other digital touchpoints to deliver continuous digital experiences.

8.2

Composite Score

8.4

CX Score

+86

Emotional Footprint

81%

Likeliness to Recommend

6

Reviews

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All Research

Latest Research

5
Jun

Author: Andrew Kum-Seun (Info-Tech)

The emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design and management and expands test coverage through its extensive tester network.