Emergency Medical Services

Emergency medical services platforms connect hospitals, dispatch, and first responders with real time data and facilitate the process of providing emergency treatment (ambulance unit mgmt, call and dispatch).

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Emergency Medical Services Products

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WebMedicPro

WebMedicPro AmbuPad

Cost-effective, field ready EMS solution equipped with administrative tools and EMS services.

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Composite Score

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CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

NEMT Cloud

NEMT Cloud Dispatching

Offers dispatch and scheduling software for NEMT providers.

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Composite Score

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CX Score

+62

Emotional Footprint

44%

Likeliness to Recommend

2

Reviews

Arista Technologies

Arista Technologies EASM ePCR Software

Provides emergency treatment to those in need of urgent medical care - mainly designed for speed, touch navigated UI, and data streamlining.

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Composite Score

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CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

DataTech911

DataTech911 StatusNet911

Connects hospitals, dispatch, and first responders with real time situational data.

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Composite Score

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CX Score

--

Emotional Footprint

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Likeliness to Recommend

0

Reviews

PlanIT EMS

PlanIT

Software built specifically with unique needs of EMS including: schedule planners, time-off requests, open shift management, certification tracker, and mobile support.

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Composite Score

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CX Score

--

Emotional Footprint

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Likeliness to Recommend

0

Reviews

Resgrid

Resgrid

Manages multiple stations, groups, all personnel and units, dispatches and customers.

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Composite Score

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CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

The Toolkit Group

The Toolkit Group EMS Toolkit

Affordable, flexible and powerful EMS system with industry specific tools.

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Composite Score

6.9

CX Score

+62

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

ShiftHound

ShiftHound

Delivers scheduling and open shift management features utilizing web technology.

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Composite Score

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CX Score

+73

Emotional Footprint

67%

Likeliness to Recommend

1

Reviews

FDM Records Management System

FDM Records Management System FDM Software

FDM RMS IS THE MOST COMPREHENSIVE SOLUTION FOR DATA CAPTURE AND REPORTING USED IN THE FIRE AND EMS INDUSTRY TODAY. WITH ITS MODULAR DESIGN AND INNOVATIVE FUNCTIONALITY, THE FDM RMS OFFERS USERS A WIDE RANGE OF TOOLS, VARYING FROM REPORTING INCIDENT DATA TO MANAGING PERSONNEL.

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Composite Score

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CX Score

--

Emotional Footprint

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Likeliness to Recommend

0

Reviews