Emergency Mass Notification Tools

Emergency Mass Notification is the sending of time-sensitive/urgent notifications to a broad audience, via multiple communication channels, to alert the end user of a critical event.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

If Timely Crisis Communication Matters, Invest in an Emergency/Mass Notification System
April 10, 2019

Call trees are inefficient and unreliable, especially for larger organizations. If timely crisis communication is critical to your organization, consider an emergency/mass notification system (EMNS). At the same time, you don’t necessarily need the Cadillac of the EMNS market to meet your requirements.

Author: Frank Trovato (Info-Tech)

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Emergency Mass Notification Tools Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Alert Media, Inc

AlertMedia Mass Notification

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

7.8

Composite Score

7.8

CX Score

+79

Emotional Footprint

76%

Likeliness to Recommend

30

Reviews

Johnson Controls, Inc.

Johnson Controls Mass Notification Solutions (MNS)

When you need to alert everyone in your building, campus or community of a critical event with the click of a button, our mass notification systems (MNS) can help. Whether for an emergency or other event such as a snow day, MNS can simultaneously notify multiple people via text messaging, automated voice dialing, desktop alerts, and indoor and outdoor loudspeakers.

7.8

Composite Score

7.9

CX Score

+77

Emotional Footprint

81%

Likeliness to Recommend

12

Reviews

Blackboard

Blackboard Mass Notifications

Blackboard Mass Notifications allows you to reach your stakeholders across all your communication channels simultaneously. This kind of simplified messaging is critical for emergencies and necessary for everyday updates.

7.6

Composite Score

7.6

CX Score

+77

Emotional Footprint

78%

Likeliness to Recommend

38

Reviews

Copp Integrated Systems

Copp Emergency and Mass Notifications

Copp’s emergency and mass notification systems are designed to help you get messages where and when they are needed most. This system can even utilize your existing infrastructure, such as voice systems, LED signage, and LAN networks.

7.1

Composite Score

7.3

CX Score

+71

Emotional Footprint

70%

Likeliness to Recommend

17

Reviews

Everbridge Inc

Everbridge Mass Notification

Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.

6.6

Composite Score

6.2

CX Score

+53

Emotional Footprint

71%

Likeliness to Recommend

12

Reviews

Honeywell International Inc.

Instant Alert

In an emergency, direct communication with multiple audiences can make the difference between a minor event and a major crisis. Honeywell Instant Alert and Instant Alert Plus are customizable, cloud-based emergency and mass notification systems that provide a seamless solution. Whether you need to reach people in an emergency or for routine communication, you can contact them quickly with one controlled message.

6.6

Composite Score

6.3

CX Score

+56

Emotional Footprint

66%

Likeliness to Recommend

17

Reviews

Rave Mobile Safety

Rave Alert

Powered by a web-based platform, and using multiple communication channels, Rave Alert can quickly and simultaneously alert an entire database to the risk of danger – or send targeted messages to groups within the database – from any Internet-connected device. This system of emergency mass notification for business also supports two-way communication. This means that Rave Alert can be used as a point of contact when an emergency situation is in progress or when an employee wishes to respond to a request for assistance.

8.3

Composite Score

8.7

CX Score

+94

Emotional Footprint

80%

Likeliness to Recommend

5

Reviews

Acoustic Technology, Inc.

MassAlert Software (MAS)

MassAlert is an advanced software program that utilizes a graphical user interface for overall control and monitoring of the ATI emergency notification system. It is customized for each client's specific system and utilizes field unit icons layered onto location maps and building diagrams of the system to provide system overview and real-time status. The fast activation shortcut feature allows easy access to pre-configured alerting options so users can activate the system quickly - even when under severe distress.

7.8

Composite Score

8.2

CX Score

+89

Emotional Footprint

75%

Likeliness to Recommend

7

Reviews

Singlewire Software

InformaCast

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

7.3

Composite Score

6.9

CX Score

+61

Emotional Footprint

71%

Likeliness to Recommend

8

Reviews

OnSolve

Send Word Now

The Send Word Now notification system helps organizations worldwide improve readiness, response and recovery through better communication. Within seconds and from any location, you can send voice, text, email, desktop and other alerts to any audience. Just as important, you can get word back to determine crucial next steps, or assess if people are safe and out of danger.

7.0

Composite Score

6.9

CX Score

+70

Emotional Footprint

72%

Likeliness to Recommend

5

Reviews

Omnigo Software

Omnigo Public Safety Mobile App

Connect with your students, employees, and patrons with Omnigo Community. Notify users quickly with mass notifications. GPS capabilities enable messages to be sent to all users or those located in a specific area.

6.9

Composite Score

6.8

CX Score

+63

Emotional Footprint

70%

Likeliness to Recommend

7

Reviews

Alertus Technologies LLC

Alertus Unified Mass Notification System

Alertus Technologies leads the industry in emergency mass notification by providing a variety of innovative solutions that focus on unified mass notification, in-building notification, outdoor notification, and mobile notification. Alertus partners with a wide variety of mass notification systems to allow for easy integration with existing infrastructure to fill in the gaps and enhance your emergency communications efforts.

6.3

Composite Score

6.3

CX Score

+51

Emotional Footprint

68%

Likeliness to Recommend

7

Reviews

American Signal Corporation

CompuLert NEXGen

Cloud enabled, available as SaaS (Software as a Service), or on premises, CompuLert NEXGen is the only multi-threat detection multi-channel mass notification platform capable of interfacing with virtually any threat detection device and communicate life safety information over a myriad of technologies.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

BlackBerry

BlackBerry AtHoc Alert

BlackBerry AtHoc provides a comprehensive crisis communication and mass notification solution that unifies all channels and devices, empowering organizations, people, and communities to communicate and collaborate during critical events. AtHoc is certified by Department of Homeland Security for its level of security. It has flexible deployment options that safeguards your important personal information and enables enterprise-level command and control across your widely dispersed enterprise.

--

Composite Score

9.9

CX Score

+98

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

Eaton

ALERiTY Button Mass Notification System

Whether informing an entire campus of a natural disaster or evacuating a single building due to a HAZMAT accident, the ALERiTY MNS platform integrates wide-area and in-building MNS for one networked solution.Through concise, timely and event-specific voice and visual messages, the ALERiTY integrated MNS solutions provide real-time information to people in a building, site, or geographic location, communicating what to do in response to the threat. Around the globe, Eaton is helping emergency managers protect, alert, and inform their most critical resources, their people.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Asher Group

Hyper-Reach Emergency Mass Notification

Hyper-Reach is an emergency notification system, a way to send your voice, a text message, a TTY (teletype for the hearing impaired) message, or an alarm message to as many people as you need to reach, either from our website or with just one phone call. That’s the basic idea, but Hyper-Reach is far from basic.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Mircom Group of Companies

Mircom Mass Notification Systems (MNS)

Mass notification systems ("MNS") are now becoming an integral part of both emergency and non-emergency communications for organizations of all sizes and within multiple industries. MNS not only dramatically improves safety and security with the potential of protecting and saving human life, but can be leveraged to increase revenues and cut costs by ensuring clear, concise communications during any emergency event. Mircom is an industry leader in providing MNS solutions, delivering high survivability emergency voice communication systems since the early 1990's.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

OnSolve

CodeRED

Using CodeRED, government agencies of all types can easily deliver geo-targeted, time-sensitive information to any individual opting into the service, using voice, email, SMS, IPAWS, and more. CodeRED is fully integrated with the Integrated Public Alert & Warning System (IPAWS) to send alerts via the Emergency Alert System (EAS), Wireless Emergency Alerts (WEA), the National Oceanic and Atmospheric Administration (NOAA) Weather Radio, and other public alerting systems.

--

Composite Score

--

CX Score

+23

Emotional Footprint

67%

Likeliness to Recommend

2

Reviews

Regroup

Regroup Mass Notification

Regroup’s cloud-based emergency notification platform was designed to be the most robust and reliable in the industry. It provides you the tools you need to save lives, property and continuity of business and allows instant alerting to large groups of recipients when a crisis occurs.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

RMS Software Inc.

Advantage Emergency Mass Notification System

The RMS Advantage emergency mass notification system is made up of 7 tightly integrated modules and is the industry's most flexible and adaptable emergency communication software suite. RMS Advantage goes beyond simple mass notification. It is an enterprise-class emergency and incident notification system. It provides the features, flexibility, and functionality Business Continuity professionals need to quickly and reliably prepare, execute, and report on the notification portion of their continuity plans. It helps you prepare, communicate, poll, track, collaborate, and report.

--

Composite Score

--

CX Score

-58

Emotional Footprint

0%

Likeliness to Recommend

1

Reviews

Tyler Technologies

Tyler Notify

Tyler’s public safety solutions improve situation awareness and enhance safety and productivity for public safety professionals. We’ve drawn from our extensive experience to design, develop, deliver and support integrated software solutions to meet each agency’s unique needs. Deliver messages and interact with recipients using the delivery channels and tools you use every day. Tyler Notify allows you to create and send customized messages via phone and email in a secure and audited environment and is specifically designed to work with Tyler products.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

OnTimeTelecom, Inc.

DialMyCalls

DialMyCalls lets you send automated phone calls and SMS broadcasts to entire contact lists in seconds.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

SnapComms

SnapComms

SnapComms is a leading provider of internal communication software. We help organizations get employee attention via a range of vibrant tools.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Pocketstop

RedFlag Notification System

Thousands of companies trust RedFlag Mass Notification to deliver important notifications to people when and where they need it. Our simple, multi-channel communication system allows you to deliver real time alerts and critical information to groups of any size when emergency events occur such as:

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Call-Em-All

Call-Em-All

Call-Em-All provides simplified mass texting and automated calling solutions to organizations who need to provide basic emergency messaging

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

All Research

If Timely Crisis Communication Matters, Invest in an Emergency/Mass Notification System
April 10, 2019

Call trees are inefficient and unreliable, especially for larger organizations. If timely crisis communication is critical to your organization, consider an emergency/mass notification system (EMNS). At the same time, you don’t necessarily need the Cadillac of the EMNS market to meet your requirements.

Author: Frank Trovato (Info-Tech)