Electronic Health Records

Electronic health records (EHR) software allows medical professionals to record and access patient medical data, history, billings and claims. Most products provide patient portals so patients can view their histories and prescriptions.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Epic Systems Launches COVID-19 Screening App in Partnership With OCHIN
April 13, 2020

Epic Systems, a provider of health information technology, launched a COVID-19 triage app in partnership with nonprofit health IT services provider OCHIN. The app will assist healthcare professionals who do not have immediate access to an EHR platform.

Author: Samuel Leese (Info-Tech)

Leverage Telehealth During COVID-19
March 30, 2020

Telehealth solutions are rapidly gaining traction across the healthcare industry. To remain on the cutting edge and keep up with the increase in demand for services as a result of COVID-19, insurance providers should consider adopting telehealth tools.

Author: Samuel Leese (Info-Tech)

Cerner EHR Partners With Uber to Improve Healthcare Logistics
November 21, 2019

A new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make it easier for healthcare institutions to schedule rides for patents and practitioners.

Author: Samuel Leese (Info-Tech)

See All Research

Electronic Health Records Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2020

Epic

EpicCare

The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

7.4

Composite Score

7.6

CX Score

+73

Emotional Footprint

78%

Likeliness to Recommend

162

Reviews

data-quadrant-awards-badge 2020

Allscripts Healthcare Solutions Inc.

McKesson Paragon EHR

 Paragon® - a complete hospital information system (HIS) designed for the environment of today with the adaptability to accommodate the challenges of the future. 

7.0

Composite Score

7.2

CX Score

+65

Emotional Footprint

71%

Likeliness to Recommend

11

Reviews

data-quadrant-awards-badge 2020

Athenahealth

AthenaClinicals

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

6.7

Composite Score

6.7

CX Score

+59

Emotional Footprint

73%

Likeliness to Recommend

14

Reviews

Quality Systems

NextGen Enterprise

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

6.6

Composite Score

6.6

CX Score

+62

Emotional Footprint

69%

Likeliness to Recommend

23

Reviews

eClinicalWorks

eClinicalWorks V11 EHR

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

6.3

Composite Score

6.2

CX Score

+48

Emotional Footprint

69%

Likeliness to Recommend

10

Reviews

Cerner Corporation

Cerner EHR Solutions

Cerner’s physician practice solutions give doctors, nurses, and administrators the right information in the right place at the right time, so they can give patients the best care possible.

6.3

Composite Score

6.5

CX Score

+54

Emotional Footprint

68%

Likeliness to Recommend

48

Reviews

MEDITECH

Meditech EHR

MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

6.2

Composite Score

6.3

CX Score

+50

Emotional Footprint

68%

Likeliness to Recommend

47

Reviews

Allscripts Healthcare Solutions

Allscripts Professional EHR

Allscripts Professional EHR is an Open-platform solution that brings all your information sources into harmony to create an Open, connected community of health. Now your practice will drive care coordination more effectively with other providers and health systems that serve your patients. Add to that convenient e-prescribing and sophisticated workflows that streamline administrative tasks, and you’ll get time back with your patients.

6.5

Composite Score

6.3

CX Score

+54

Emotional Footprint

76%

Likeliness to Recommend

5

Reviews

WebPT

WebPT EMR

The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.

6.4

Composite Score

6.9

CX Score

+53

Emotional Footprint

66%

Likeliness to Recommend

8

Reviews

Netsmart Technologies

Netsmart CareRecord

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

5.9

Composite Score

6.1

CX Score

+36

Emotional Footprint

64%

Likeliness to Recommend

7

Reviews

Qualifacts

CareLogic EHR

CareLogic is a comprehensive, integrated and intuitive solution designed exclusively for behavioral health and human services. With CareLogic organizations streamline business processes, ensuring that real-time data automatically flows between the electronic client record, billing engine, quality improvement, reporting, and administrative dashboards.

5.8

Composite Score

5.7

CX Score

+41

Emotional Footprint

73%

Likeliness to Recommend

5

Reviews

AllegianceMD Software Inc

AllegianceMD

Allegiance is the only web-based medical billing/practice management/EHR software using Artificial Intelligence.

--

Composite Score

8.6

CX Score

+96

Emotional Footprint

78%

Likeliness to Recommend

3

Reviews

Insta Health Solutions

Insta Hospital and Clinic Management

Insta HMS can be implemented for primary, secondary or tertiary care hospitals supporting all aspects of hospital operations.

--

Composite Score

6.7

CX Score

+71

Emotional Footprint

89%

Likeliness to Recommend

3

Reviews