Compare and Evaluate
Electronic Health Records
Electronic health records (EHR) software allows medical professionals to record and access patient medical data, history, billings and claims. Most products provide patient portals so patients can view their histories and prescriptions.
The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.
These include:
- User Satisfaction Rankings
- Business Value Scores
- Vendor Capability Comparisons
- Product Feature Evaluations
The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.
These include:
- Strategy and Innovation
- Service Experience
- Conflict Resolution
- Product Impact
- Negotiation and Contract
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Next Award: January 2021
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Latest Award: July 2020
See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.
Latest Research
The US Department of Health and Human Services and the Indian Health Service (IHS) have formalized an overarching plan to support improved clinical and nonclinical operations across IHS, Tribal, and Urban healthcare facilities through RPMS EHR and HIT modernization.
Electronic Health Records Products
Data QuadrantReport
A thorough evaluation and ranking of all software to compare software across every dimension.
Emotional FootprintReport
A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.
Epic
EpicCare
The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
7.5
Composite Score
7.7
CX Score
+74
Emotional Footprint
79%
Likeliness to Recommend
171
Reviews
Allscripts Healthcare Solutions Inc.
McKesson Paragon EHR
Paragon® - a complete hospital information system (HIS) designed for the environment of today with the adaptability to accommodate the challenges of the future.
7.0
Composite Score
7.2
CX Score
+66
Emotional Footprint
71%
Likeliness to Recommend
11
Reviews
Quality Systems
NextGen Healthcare
Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.
6.8
Composite Score
6.9
CX Score
+65
Emotional Footprint
72%
Likeliness to Recommend
25
Reviews
Athenahealth
athenaClinicals
Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.
6.4
Composite Score
6.3
CX Score
+49
Emotional Footprint
74%
Likeliness to Recommend
15
Reviews
eClinicalWorks, LLC
eClinicalWorks V11 EHR
The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.
6.3
Composite Score
6.2
CX Score
+48
Emotional Footprint
69%
Likeliness to Recommend
10
Reviews
MEDITECH
Meditech EHR
MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.
6.3
Composite Score
6.3
CX Score
+51
Emotional Footprint
68%
Likeliness to Recommend
49
Reviews
Cerner Corporation
Cerner PowerChart Touch
PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.
6.3
Composite Score
6.5
CX Score
+54
Emotional Footprint
68%
Likeliness to Recommend
49
Reviews
Greenway Health
Greenway EHR & Practice Management
Combines clinical, financial and analytics technology with customizable features so providers and admins can document encounters, bill and report the way that works best.
6.9
Composite Score
--
CX Score
+92
Emotional Footprint
66%
Likeliness to Recommend
5
Reviews
Netsmart Technologies, Inc.
Netsmart CareRecord
CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.
6.7
Composite Score
7.0
CX Score
+53
Emotional Footprint
71%
Likeliness to Recommend
9
Reviews
Allscripts Healthcare Solutions
Allscripts Professional EHR
Allscripts Professional EHR is an Open-platform solution that brings all your information sources into harmony to create an Open, connected community of health. Now your practice will drive care coordination more effectively with other providers and health systems that serve your patients. Add to that convenient e-prescribing and sophisticated workflows that streamline administrative tasks, and you’ll get time back with your patients.
6.5
Composite Score
6.2
CX Score
+52
Emotional Footprint
75%
Likeliness to Recommend
5
Reviews
WebPT
WebPT EMR
The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.
6.4
Composite Score
6.9
CX Score
+53
Emotional Footprint
66%
Likeliness to Recommend
8
Reviews
Qualifacts
CareLogic EHR
CareLogic is a comprehensive, integrated and intuitive solution designed exclusively for behavioral health and human services. With CareLogic organizations streamline business processes, ensuring that real-time data automatically flows between the electronic client record, billing engine, quality improvement, reporting, and administrative dashboards.
5.8
Composite Score
5.7
CX Score
+40
Emotional Footprint
73%
Likeliness to Recommend
5
Reviews
AllegianceMD Software Inc
AllegianceMD
Allegiance is the only web-based medical billing/practice management/EHR software using Artificial Intelligence.
--
Composite Score
8.6
CX Score
+96
Emotional Footprint
78%
Likeliness to Recommend
3
Reviews
Insta Health Solutions
Insta Hospital and Clinic Management
Insta HMS can be implemented for primary, secondary or tertiary care hospitals supporting all aspects of hospital operations.
--
Composite Score
6.7
CX Score
+71
Emotional Footprint
89%
Likeliness to Recommend
3
Reviews
Physician's Computer Company (PCC)
PCC Pediatric Solutions
We believe in offering an EHR and practice management solution that is expressly designed for the unique needs of practitioners of child and adolescent medicine. Our pediatrics-only solution makes it simple to run a smart practice and remain firmly in control of the future.
--
Composite Score
--
CX Score
+81
Emotional Footprint
78%
Likeliness to Recommend
2
Reviews
Bizmatics
Bizmatics PrognoCIS
Built on a multi-tier Internet architecture, PrognoCIS EMR supports all major specialties and is fully customizable. Integrated architecture supports common database for all Bizmatics products to ensure seamless, real-time information flow between EMR and Billing.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
AdvancedMD
AdvancedMD
AdvancedMD web-based software is medical billing, practice management, electronic health records, patient relationship management & business analytics reporting for the independent physician practice.
--
Composite Score
6.7
CX Score
+81
Emotional Footprint
83%
Likeliness to Recommend
4
Reviews
MICA Information Systems
MICA EHR
By integrating our IMS practice management and electronic healthcare record suite, your staff will be able to flow seamlessly from one task to the next. Our fully-integrated, single database solution makes it easy to share master files and patient data across different applications.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
MD Synergy
mds:cloud
MD Synergy is a healthcare system comprised of various modules including EMR and Practice Management to help manage your healthcare facility.
--
Composite Score
--
CX Score
-42
Emotional Footprint
67%
Likeliness to Recommend
1
Reviews
Kareo
Kareo Clinical
Kareo products and services work together seamlessly, so you have a complete platform for tackling your toughest administrative challenges - electronic health records, practice management, and billing.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
Accumedic Computer Systems
Accumedic Computer Systems AccuMed
AccuMed Practice Management and Electronic Medical Records (EMR) is the complete solution that seamlessly links all aspects of your business and clinical needs. The ability to keep pace with the sheer volume of data and convert it to knowledge will enable you to provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity.
--
Composite Score
7.7
CX Score
+65
Emotional Footprint
78%
Likeliness to Recommend
2
Reviews
SOAPware
SOAPware EHR
SOAPware combines the power of SOAPware Professional EMR with the enhanced features of our Practice Management software, providing you with a complete all-in-one EHR solution. This powerful tool addresses all your billing, clinical and front & back office needs, streamlining your procedures and making double work a thing of the past.
--
Composite Score
--
CX Score
--
Emotional Footprint
--
Likeliness to Recommend
0
Reviews
iSALUS Healthcare
iSalus EHR
iSALUS Healthcare developed a complete EHR solution with you in mind. We've combined an Electronic Health Records, Practice Management and Medical Billing solution into one highly flexible, intuitively designed cloud-based application.
--
Composite Score
--
CX Score
+65
Emotional Footprint
89%
Likeliness to Recommend
1
Reviews
Nightingale
Nightingale
Nightingale’s workflow-based EHR solution is designed to automate healthcare delivery processes without disrupting your workflow or interfering with your patient interactions.
--
Composite Score
--
CX Score
+100
Emotional Footprint
100%
Likeliness to Recommend
1
Reviews
Networking Technology Inc
RXNT EHR
Our award-winning, integrated Electronic Health Records (EHR) software helps healthcare organizations lower costs and improve care. Increase efficiency, streamline doctor-patient communication, and keep your practice compliant. Plus, providers get real-time health and prescription history at the point-of-care with build-in E-Prescribing (eRx).
--
Composite Score
8.1
CX Score
+73
Emotional Footprint
100%
Likeliness to Recommend
2
Reviews
All Research
Latest Research
The US Department of Health and Human Services and the Indian Health Service (IHS) have formalized an overarching plan to support improved clinical and nonclinical operations across IHS, Tribal, and Urban healthcare facilities through RPMS EHR and HIT modernization.
Latest Research
Cerner and Amazon Web Services (AWS) are working together to expand access to clinical data battling the COVID-19 pandemic by sharing de-identified patient data with health researchers.
Latest Research
COVID-19 has disrupted critical healthcare projects and implementation plans. Despite the considerable challenges faced by many healthcare organizations MEDITECH has been working with them to shift to virtual EHR implementations.
Latest Research
Grand Lake Health System (GHLS) in St. Mary’s, Ohio, had telehealth on its 2020 application roadmap. When the COVID-19 pandemic hit, GLHS chose Allscripts’ telemedicine solution called FollowMyHealth.
Latest Research
Between mid-February and April, athenahealth reported a 3,400% increase in demand for telehealth services. In response to this unprecedented need for patients and providers to connect virtually, athenahealth introduced an improved and integrated telehealth solution.
Latest Research
The unprecedented pandemic and social distancing have pushed Cerner to try out new means of implementing its Electronic Health Record (EHR) solutions. Cerner kicked off its first attempt this month at a hospital in rural Tennessee.
Latest Research
Epic Systems, a provider of health information technology, launched a COVID-19 triage app in partnership with nonprofit health IT services provider OCHIN. The app will assist healthcare professionals who do not have immediate access to an EHR platform.
Latest Research
Telehealth solutions are rapidly gaining traction across the healthcare industry. To remain on the cutting edge and keep up with the increase in demand for services as a result of COVID-19, insurance providers should consider adopting telehealth tools.
Latest Research
A new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make it easier for healthcare institutions to schedule rides for patents and practitioners.
Latest Research
eClinicalWorks has developed an Open Interoperability standard (EOI) that leverages FHIR (Fast Healthcare Interoperability Resources) to exchange health data.
Latest Research
eClinicalWorks has been selected to replace a legacy, in-house developed EHR across more than 200 practices that are part of the Advocare health network.
Latest Research
Meditech EHR looks to fill the international void left by Cerner and Epic by complying with international health regulations.
Latest Research
Agiloft has developed an integration with major electronic healthcare record vendor Epic Systems. The University of Miami Health System (UHealth) is the first institution to capitalize on Agiloft’s process orchestration coupled with Epic’s healthcare management capabilities.
Latest Research
NextGen created Yourhealthfile.com, which aspires to be an effective communication tool to improve the patient-provider experience.
Latest Research
The alliance between Epic and Humana is centered on creating better data insights as well as improving patient and provider interactions at the point of care.
Latest Research
Electronic health record (EHR) provider Practice Fusion has partnered with Veradigm, a healthcare data services provider, to automate administrative tasks in clinics.
Latest Research
Cerner, a major electronic health record vendor, has named Amazon Web Services its preferred cloud provider.
Latest Research
Cerner, a major electronic health record (EHR) vendor, has announced an initiative to encourage developers to build EHR-focused apps using its platform.
Latest Research
Quest Software’s new add-on module, Toad for Oracle Standard Data Protection (SDP), automates the detection and remediation of potential violations of data privacy regulations such as GDPR, HIPAA, and PCI.
Latest Research
An EHR system outage occurred during a Cerner software upgrade at Abrazo Health Hospitals in Arizona. The outage persisted for three days, delaying patient care during the week of June 10, 2019.
Latest Research
Telehealth leverages video conferencing technology to link patients to providers. American Well is a leading provider of telehealth technology services and is now working with the Epic EHR platform to create one-click point-of-care access to connect patients and providers.
Latest Research
85% of all electronic health record (EHR) licenses in large hospitals are controlled by Cerner and Epic, two competing EHR vendors. KLAS Research, who first highlighted the increasingly duopolistic marketplace, noted that Cerner has made the most gains in the public sector, while Epic has had success with private healthcare institutions
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