Compare and Evaluate

Electronic Health Records

Electronic health records (EHR) software allows medical professionals to record and access patient medical data, history, billings and claims. Most products provide patient portals so patients can view their histories and prescriptions.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: January 2021

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Electronic Health Records Data Quadrant Awards

Write a review to help crown the next winner in Electronic Health Records, then follow us on LinkedIn to get notified about the results. For every approved review you will receive some compensation for your time and effort.

Latest Award: July 2020

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See the most recent winners of our SoftwareReviews Emotional Footprint Awards. View our Champions and compare top vendors using our free downloadable reports.

Latest Research

23
Jul

Author: Larry Fretz (Info-Tech)

The US Department of Health and Human Services and the Indian Health Service (IHS) have formalized an overarching plan to support improved clinical and nonclinical operations across IHS, Tribal, and Urban healthcare facilities through RPMS EHR and HIT modernization.

Electronic Health Records Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner

Epic

EpicCare

The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

7.5

Composite Score

7.7

CX Score

+74

Emotional Footprint

79%

Likeliness to Recommend

171

Reviews

Badge Winner

Allscripts Healthcare Solutions Inc.

McKesson Paragon EHR

 Paragon® - a complete hospital information system (HIS) designed for the environment of today with the adaptability to accommodate the challenges of the future. 

7.0

Composite Score

7.2

CX Score

+66

Emotional Footprint

71%

Likeliness to Recommend

11

Reviews

Quality Systems

NextGen Healthcare

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

6.8

Composite Score

6.9

CX Score

+65

Emotional Footprint

72%

Likeliness to Recommend

25

Reviews

Athenahealth

athenaClinicals

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

6.4

Composite Score

6.3

CX Score

+49

Emotional Footprint

74%

Likeliness to Recommend

15

Reviews

eClinicalWorks, LLC

eClinicalWorks V11 EHR

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

6.3

Composite Score

6.2

CX Score

+48

Emotional Footprint

69%

Likeliness to Recommend

10

Reviews

MEDITECH

Meditech EHR

MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

6.3

Composite Score

6.3

CX Score

+51

Emotional Footprint

68%

Likeliness to Recommend

49

Reviews

Cerner Corporation

Cerner PowerChart Touch

PowerChart Touch™ supports fast, intuitive and mobile workflows for the physician community by providing access to lab results, patient documentation and current orders while on-the-go via a smartphone or tablet.

6.3

Composite Score

6.5

CX Score

+54

Emotional Footprint

68%

Likeliness to Recommend

49

Reviews

Greenway Health

Greenway EHR & Practice Management

Combines clinical, financial and analytics technology with customizable features so providers and admins can document encounters, bill and report the way that works best.

6.9

Composite Score

--

CX Score

+92

Emotional Footprint

66%

Likeliness to Recommend

5

Reviews

Netsmart Technologies, Inc.

Netsmart CareRecord

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

6.7

Composite Score

7.0

CX Score

+53

Emotional Footprint

71%

Likeliness to Recommend

9

Reviews

Allscripts Healthcare Solutions

Allscripts Professional EHR

Allscripts Professional EHR is an Open-platform solution that brings all your information sources into harmony to create an Open, connected community of health. Now your practice will drive care coordination more effectively with other providers and health systems that serve your patients. Add to that convenient e-prescribing and sophisticated workflows that streamline administrative tasks, and you’ll get time back with your patients.

6.5

Composite Score

6.2

CX Score

+52

Emotional Footprint

75%

Likeliness to Recommend

5

Reviews

WebPT

WebPT EMR

The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.

6.4

Composite Score

6.9

CX Score

+53

Emotional Footprint

66%

Likeliness to Recommend

8

Reviews

Qualifacts

CareLogic EHR

CareLogic is a comprehensive, integrated and intuitive solution designed exclusively for behavioral health and human services. With CareLogic organizations streamline business processes, ensuring that real-time data automatically flows between the electronic client record, billing engine, quality improvement, reporting, and administrative dashboards.

5.8

Composite Score

5.7

CX Score

+40

Emotional Footprint

73%

Likeliness to Recommend

5

Reviews

AllegianceMD Software Inc

AllegianceMD

Allegiance is the only web-based medical billing/practice management/EHR software using Artificial Intelligence.

--

Composite Score

8.6

CX Score

+96

Emotional Footprint

78%

Likeliness to Recommend

3

Reviews

Insta Health Solutions

Insta Hospital and Clinic Management

Insta HMS can be implemented for primary, secondary or tertiary care hospitals supporting all aspects of hospital operations.

--

Composite Score

6.7

CX Score

+71

Emotional Footprint

89%

Likeliness to Recommend

3

Reviews

Physician's Computer Company (PCC)

PCC Pediatric Solutions

We believe in offering an EHR and practice management solution that is expressly designed for the unique needs of practitioners of child and adolescent medicine. Our pediatrics-only solution makes it simple to run a smart practice and remain firmly in control of the future.

--

Composite Score

--

CX Score

+81

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

Bizmatics

Bizmatics PrognoCIS

Built on a multi-tier Internet architecture, PrognoCIS EMR supports all major specialties and is fully customizable. Integrated architecture supports common database for all Bizmatics products to ensure seamless, real-time information flow between EMR and Billing.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

AdvancedMD

AdvancedMD

AdvancedMD web-based software is medical billing, practice management, electronic health records, patient relationship management & business analytics reporting for the independent physician practice.

--

Composite Score

6.7

CX Score

+81

Emotional Footprint

83%

Likeliness to Recommend

4

Reviews

MICA Information Systems

MICA EHR

By integrating our IMS practice management and electronic healthcare record suite, your staff will be able to flow seamlessly from one task to the next. Our fully-integrated, single database solution makes it easy to share master files and patient data across different applications.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

MD Synergy

mds:cloud

MD Synergy is a healthcare system comprised of various modules including EMR and Practice Management to help manage your healthcare facility.

--

Composite Score

--

CX Score

-42

Emotional Footprint

67%

Likeliness to Recommend

1

Reviews

Kareo

Kareo Clinical

Kareo products and services work together seamlessly, so you have a complete platform for tackling your toughest administrative challenges - electronic health records, practice management, and billing.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Accumedic Computer Systems

Accumedic Computer Systems AccuMed

AccuMed Practice Management and Electronic Medical Records (EMR) is the complete solution that seamlessly links all aspects of your business and clinical needs. The ability to keep pace with the sheer volume of data and convert it to knowledge will enable you to provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity.

--

Composite Score

7.7

CX Score

+65

Emotional Footprint

78%

Likeliness to Recommend

2

Reviews

SOAPware

SOAPware EHR

SOAPware combines the power of SOAPware Professional EMR with the enhanced features of our Practice Management software, providing you with a complete all-in-one EHR solution. This powerful tool addresses all your billing, clinical and front & back office needs, streamlining your procedures and making double work a thing of the past.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

iSALUS Healthcare

iSalus EHR

iSALUS Healthcare developed a complete EHR solution with you in mind. We've combined an Electronic Health Records, Practice Management and Medical Billing solution into one highly flexible, intuitively designed cloud-based application.

--

Composite Score

--

CX Score

+65

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Nightingale

Nightingale

Nightingale’s workflow-based EHR solution is designed to automate healthcare delivery processes without disrupting your workflow or interfering with your patient interactions.

--

Composite Score

--

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

Networking Technology Inc

RXNT EHR

Our award-winning, integrated Electronic Health Records (EHR) software helps healthcare organizations lower costs and improve care. Increase efficiency, streamline doctor-patient communication, and keep your practice compliant. Plus, providers get real-time health and prescription history at the point-of-care with build-in E-Prescribing (eRx).

--

Composite Score

8.1

CX Score

+73

Emotional Footprint

100%

Likeliness to Recommend

2

Reviews

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All Research

Latest Research

23
Jul

Author: Larry Fretz (Info-Tech)

The US Department of Health and Human Services and the Indian Health Service (IHS) have formalized an overarching plan to support improved clinical and nonclinical operations across IHS, Tribal, and Urban healthcare facilities through RPMS EHR and HIT modernization.

Latest Research

16
Jul

Author: Jennifer Jones (Info-Tech)

Cerner and Amazon Web Services (AWS) are working together to expand access to clinical data battling the COVID-19 pandemic by sharing de-identified patient data with health researchers.

Latest Research

16
Jul

Author: Jennifer Jones (Info-Tech)

COVID-19 has disrupted critical healthcare projects and implementation plans. Despite the considerable challenges faced by many healthcare organizations MEDITECH has been working with them to shift to virtual EHR implementations.

Latest Research

16
Jul

Author: Jennifer Jones (Info-Tech)

Grand Lake Health System (GHLS) in St. Mary’s, Ohio, had telehealth on its 2020 application roadmap. When the COVID-19 pandemic hit, GLHS chose Allscripts’ telemedicine solution called FollowMyHealth.

Latest Research

15
Jul

Author: Jennifer Jones (Info-Tech)

Between mid-February and April, athenahealth reported a 3,400% increase in demand for telehealth services. In response to this unprecedented need for patients and providers to connect virtually, athenahealth introduced an improved and integrated telehealth solution.

Latest Research

23
Jun

Author: Samuel Leese (Info-Tech)

The unprecedented pandemic and social distancing have pushed Cerner to try out new means of implementing its Electronic Health Record (EHR) solutions. Cerner kicked off its first attempt this month at a hospital in rural Tennessee.

Latest Research

13
Apr

Author: Samuel Leese (Info-Tech)

Epic Systems, a provider of health information technology, launched a COVID-19 triage app in partnership with nonprofit health IT services provider OCHIN. The app will assist healthcare professionals who do not have immediate access to an EHR platform.

Latest Research

30
Mar

Author: Samuel Leese (Info-Tech)

Telehealth solutions are rapidly gaining traction across the healthcare industry. To remain on the cutting edge and keep up with the increase in demand for services as a result of COVID-19, insurance providers should consider adopting telehealth tools.

Latest Research

21
Nov

Author: Samuel Leese (Info-Tech)

A new partnership has formed between Cerner and Uber, as reported in Forbes. Together the electronic health records (EHR) vendor and ridesharing giant are planning to make it easier for healthcare institutions to schedule rides for patents and practitioners.

Latest Research

30
Oct

Author: Jennifer Jones (Info-Tech)

eClinicalWorks has developed an Open Interoperability standard (EOI) that leverages FHIR (Fast Healthcare Interoperability Resources) to exchange health data.

Latest Research

29
Oct

Author: Samuel Leese (Info-Tech)

eClinicalWorks has been selected to replace a legacy, in-house developed EHR across more than 200 practices that are part of the Advocare health network.

Latest Research

22
Oct

Author: Samuel Leese (Info-Tech)

Meditech EHR looks to fill the international void left by Cerner and Epic by complying with international health regulations.

Latest Research

21
Oct

Author: Samuel Leese (Info-Tech)

Agiloft has developed an integration with major electronic healthcare record vendor Epic Systems. The University of Miami Health System (UHealth) is the first institution to capitalize on Agiloft’s process orchestration coupled with Epic’s healthcare management capabilities.

Latest Research

27
Sep

Author: Jennifer Jones (Info-Tech)

NextGen created Yourhealthfile.com, which aspires to be an effective communication tool to improve the patient-provider experience.

Latest Research

6
Sep

Author: Jennifer Jones (Info-Tech)

The alliance between Epic and Humana is centered on creating better data insights as well as improving patient and provider interactions at the point of care.

Latest Research

22
Aug

Author: Samuel Leese (Info-Tech)

Electronic health record (EHR) provider Practice Fusion has partnered with Veradigm, a healthcare data services provider, to automate administrative tasks in clinics.

Latest Research

15
Aug

Author: Samuel Leese (Info-Tech)

Cerner, a major electronic health record vendor, has named Amazon Web Services its preferred cloud provider.

Latest Research

19
Jul

Author: Samuel Leese (Info-Tech)

Cerner, a major electronic health record (EHR) vendor, has announced an initiative to encourage developers to build EHR-focused apps using its platform.

Latest Research

12
Jul

Author: Frank Trovato (Info-Tech)

Quest Software’s new add-on module, Toad for Oracle Standard Data Protection (SDP), automates the detection and remediation of potential violations of data privacy regulations such as GDPR, HIPAA, and PCI.

Latest Research

4
Jul

Author: Samuel Leese (Info-Tech)

An EHR system outage occurred during a Cerner software upgrade at Abrazo Health Hospitals in Arizona. The outage persisted for three days, delaying patient care during the week of June 10, 2019.

Latest Research

27
Jun

Author: Jennifer Jones (Info-Tech)

Telehealth leverages video conferencing technology to link patients to providers. American Well is a leading provider of telehealth technology services and is now working with the Epic EHR platform to create one-click point-of-care access to connect patients and providers.

Latest Research

6
Jun

Author: Samuel Leese (Info-Tech)

85% of all electronic health record (EHR) licenses in large hospitals are controlled by Cerner and Epic, two competing EHR vendors. KLAS Research, who first highlighted the increasingly duopolistic marketplace, noted that Cerner has made the most gains in the public sector, while Epic has had success with private healthcare institutions