Business Intelligence

Business intelligence (BI) are applications used by organizations, business users, and IT departments for the analysis of data created by the organization's systems, users, partners and processes.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Powered by Info-Tech Research Group

Latest Research

Board International Solution Marketplace Gets SOC Compliance: Prêt-à-Porter Solutions and Assured Security in the Cloud
May 12, 2020

Board International follows the trend of delivering solutions by opening a solution marketplace while strengthening customer trust by getting SOC-2 and SOC-3 certifications.

Author: Igor Ikonnikov (Info-Tech)

Satisfaction With Software Drops With COVID-19 Uncertainty
April 24, 2020

The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.

Author: Joel Martin (Info-Tech)

ThoughtSpot Launches Atlas Marketplace: Lego Approach to Assembling Analytics Solutions
January 28, 2020

ThoughtSpot demonstrates a new approach for enabling customers to build analytics solutions: facilitate integration with other vendors rather than trying to build/sell its own components (e.g. database, data acquisition).

Author: Igor Ikonnikov (Info-Tech)

See All Research

Business Intelligence Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Salesforce.com

Salesforce Einstein Analytics

Now you can get comprehensive analysis of millions of data combinations in minutes. Einstein Discovery delivers AI-driven answers, explanations, and recommendations, so you not only understand what happened — but why it happened — and what you should do next.

8.2

Composite Score

8.4

CX Score

+84

Emotional Footprint

88%

Likeliness to Recommend

24

Reviews

data-quadrant-awards-badge 2020
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2019

Dundas Data Visualization

Dundas BI

Dundas BI gives you full control over your data so you can create stunning dashboards, embedded analytics and a personal user experience. Your business gets more than just data exploration, it gets the perfect delivery needed to act on it.

8.1

Composite Score

8.4

CX Score

+83

Emotional Footprint

85%

Likeliness to Recommend

65

Reviews

Looker

Looker

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

8.0

Composite Score

8.0

CX Score

+82

Emotional Footprint

80%

Likeliness to Recommend

20

Reviews

data-quadrant-awards-badge