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Backup and Availability Software

Backup and Availability software provides business continuity and recovery to ensure organizations data and information are resilient and can be restored following disasters or outages.

Data Quadrant report cover

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations
Emotional Footprint report cover

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Next Award: April 2021

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Backup and Availability Software Emotional Footprint Awards

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Latest Award: October 2020

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Latest Research

1
Jun

Author: Fred Chagnon (Info-Tech)

More than ever, cybersecurity solutions are core to any MSPs offering. No longer should technology service providers be farming this out to dedicated security providers. Trust and peace of mind are the core tenets of what they are selling and solutions like Acronis Cyber Protect Cloud can provide the platform upon which to deliver on those promises.

Backup and Availability Software Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Data Quadrant Report report

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Report report
Badge Winner
Badge Winner

Zerto Ltd.

Zerto IT Resilience Platform

Zerto Virtual Replication is a data replication software that assists in data recovery in both private and public clouds.

8.8

Composite Score

9.1

CX Score

+94

Emotional Footprint

93%

Likeliness to Recommend

47

Reviews

Badge Winner
Badge Winner

Rubrik

Rubrik Cloud Data Management

Rubrik simplifies backup and recovery for virtualized and physical environments. Eliminate backup software by integrating data orchestration, catalog management, and deduplicated storage into a single, scale-out fabric.

8.8

Composite Score

8.5

CX Score

+87

Emotional Footprint

93%

Likeliness to Recommend

31

Reviews

Badge Winner

Acronis

Acronis Cyber Backup

Data protection is never going to be the same with the latest release of Acronis Backup 12.5 — the world’s most innovative backup solution suitable for companies of all sizes

8.5

Composite Score

8.7

CX Score

+88

Emotional Footprint

88%

Likeliness to Recommend

95

Reviews

Veeam

Veeam Availability Suite

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

8.4

Composite Score

8.3

CX Score

+84

Emotional Footprint

91%

Likeliness to Recommend

27

Reviews

Badge Winner

Veritas

Veritas Backup Exec

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all your data across physical, virtual, and multi-cloud environments.

8.3

Composite Score

8.4

CX Score

+85

Emotional Footprint

90%

Likeliness to Recommend

47

Reviews

Badge Winner

Microsoft

Microsoft Azure Cloud Backup

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

8.3

Composite Score

8.5

CX Score

+87

Emotional Footprint

86%

Likeliness to Recommend

109

Reviews

Barracuda Networks, Inc.

Barracuda Backup

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

8.2

Composite Score

8.2

CX Score

+83

Emotional Footprint

85%

Likeliness to Recommend

37

Reviews

Micro Focus

Micro Focus Data Protector

Micro Focus Data Protection Suite (DP) is enterprise backup and disaster recovery software for data centric protection across heterogeneous environments. DP eliminates the need of multiple point products due to its broad support matrix and integrations with mission critical applications.

8.1

Composite Score

8.5

CX Score

+90

Emotional Footprint

70%

Likeliness to Recommend

28

Reviews

Commvault Systems

Commvault Backup and Recovery

Enterprise data is anything but uniform. Which is why your data protection, backup and recovery solution needs to cover the full range of data sources, file types, storage media and backup modes — from snapshots to streaming.

7.9

Composite Score

8.1

CX Score

+79

Emotional Footprint

77%

Likeliness to Recommend

15

Reviews

VMware, Inc.

VMware Site Recovery Manager

Discover the industry-leading disaster recovery software to enable application availability and mobility across sites in private cloud environments with policy-based management, non- disruptive testing and automated orchestration.

7.9

Composite Score

8.0

CX Score

+80

Emotional Footprint

81%

Likeliness to Recommend

35

Reviews

Badge Winner

IBM

IBM Spectrum Protect

A data recovery and re-use solution for virtual environments and databases that can be deployed in minutes and protect your environment within an hour. Empower a broader set of users with role-based access and easy-to-use data backup and recovery portals.

7.8

Composite Score

8.2

CX Score

+84

Emotional Footprint

77%

Likeliness to Recommend

48

Reviews

Cloudberry Lab

MSP360 Managed Backup

MSP360™ Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.

8.9

Composite Score

9.0

CX Score

+92

Emotional Footprint

87%

Likeliness to Recommend

14

Reviews

IDrive Inc.

IDrive Online Cloud Backup

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

8.7

Composite Score

9.2

CX Score

+95

Emotional Footprint

87%

Likeliness to Recommend

7

Reviews

NetApp

NetApp SnapCenter

Deliver application-consistent backup and clone management for NetApp® storage—across the Data Fabric.

8.4

Composite Score

8.5

CX Score

+86

Emotional Footprint

91%

Likeliness to Recommend

6

Reviews

Veritas

NetBackup

Data is growing rapidly and becoming more fragmented across many clouds and virtual environments. Unified data protection is the only way your IT organization can deliver required Service Levels while limiting cost and risk, regardless of whether data resides on-premises or in the cloud.

8.1

Composite Score

8.0

CX Score

+76

Emotional Footprint

84%

Likeliness to Recommend

10

Reviews

Cohesity

Cohesity DataProtect

Designed on Google-like principles, Cohesity simplifies data protection by converging backup, recovery, replication, and disaster recovery on a single, hyperconverged, cloud-native platform. Gain unparalleled app and data mobility with a software-defined solution that spans from your core to the cloud and edge.

8.1

Composite Score

8.2

CX Score

+84

Emotional Footprint

81%

Likeliness to Recommend

8

Reviews

Carbonite, Inc.

Carbonite EVault

Carbonite backup solutions provide comprehensive protection for your data center, with flexible deployment options and multi-platform support, plus powerful high availability plans to protect your critical systems from disruptions of any kind.

7.9

Composite Score

7.9

CX Score

+75

Emotional Footprint

84%

Likeliness to Recommend

5

Reviews

SolarWinds

SolarWinds Backup

Key Features - Unified, cloud-based backup service for physical and virtual servers - Robust and reliable enough to handle even large machines and applications - Fast backup and rapid restore with built-in compression and deduplication - Simple, at-a-glance status dashboard eliminates manual checking - Global, purpose-built, private cloud included - Low TCO with no hidden costs

7.1

Composite Score

7.2

CX Score

+66

Emotional Footprint

76%

Likeliness to Recommend

5

Reviews

Asigra

Asigra

Asigra Cloud Backup is comprised of two major components: the DS-Client, installed at the edge of the cloud where data needs to be protected; and the DS-System, installed at the vaulting location, or core of the cloud, where the protected data resides. This scalability enables Asigra Cloud Backup to support additional backup loads and multiple operating systems, servers, databases, applications, and storage environments.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

89%

Likeliness to Recommend

1

Reviews

Commvault Systems

HyperScale Backup Appliances

Commvault HyperScale Appliance is built on scale-out architecture and delivers web-scale services with cloud-like economics in an industry proven data ..

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Dell Technologies

Networker

NetWorker delivers centralized backup and recovery operations for complete control of data protection across diverse computing and storage environments. NetWorker delivers enterprise-class performance and security to meet even the most demanding service level requirements. Integration with advanced technologies such as array-based snapshots (both block and file) and the VMware vStorage APIs for Data Protection provides fast, efficient, and non-disruptive backup.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Unitrends Inc

Unitrends

Unitrends Backup converges enterprise backup software, ransomware detection, and cloud continuity into a powerful, all-in-one platform.

--

Composite Score

--

CX Score

+88

Emotional Footprint

78%

Likeliness to Recommend

1

Reviews

Veritas

NetBackup Appliances

NetBackup Appliances integrate multiple components into a single device, streamlining management, operation, and support—and saving you money and critical IT resources

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Backblaze

Backblaze Cloud Storage & Backup

Business Backup The easy, effective way to manage your team's backup needs - Desktop, Laptop, Server, & NAS.

--

Composite Score

8.0

CX Score

+52

Emotional Footprint

89%

Likeliness to Recommend

2

Reviews

Storagecraft Technology Corp

StorageCraft ShadowProtect

ShadowProtect® backup and disaster recovery software ensures on-prem business systems and data are fully protected and always available.

--

Composite Score

--

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

1

Reviews

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All Research

Latest Research

1
Jun

Author: Fred Chagnon (Info-Tech)

More than ever, cybersecurity solutions are core to any MSPs offering. No longer should technology service providers be farming this out to dedicated security providers. Trust and peace of mind are the core tenets of what they are selling and solutions like Acronis Cyber Protect Cloud can provide the platform upon which to deliver on those promises.

Latest Research

10
Jan

Author: Darryl Levesque (Info-Tech)

Veeam to be acquired by Insight Partners for US$5 billion: On January 9, 2020, Veeam announced that it has entered into a definitive agreement of purchase with Insight Partners.

Latest Research

9
Jan

Author: Frank Trovato (Info-Tech)

Zerto 7.5 adds support for Azure Active Directory Managed Service Identity (MSI), which simplifies authentication to Azure services while improving security.

Latest Research

9
Jan

Author: Frank Trovato (Info-Tech)

Quest Software’s NetVault Backup v12.4 release adds support for OneDrive to its existing Office 365 (O365) backup capabilities, enabling its customers to better align backup strategy to business requirements, and helping Quest Software keep up with other O365 backup offerings.

Latest Research

18
Dec

Author: Derek Shank (Info-Tech)

Veeam has rolled out new backup features that integrate with Amazon S3 to help users save on storage costs for their backups. This tech is some serious secret sauce.

Latest Research

2
Dec

Author: Darryl Levesque (Info-Tech)

HPE has ported over InfoSight Predictive Analytics platform from its 2017 acquisition of Nimble to its SimpliVity line, adding AI to the hyperconverged infrastructure (HCI), as announced in an Oct. 28 press release.

Latest Research

21
Aug

Author: Darryl Levesque (Info-Tech)

Veeam is still running strong in the enterprise and cloud backup markets two business quarters into its 2019 fiscal year. Veeam has announced its second quarter results and the numbers are still impressive.

Latest Research

5
Jul

Author: Marc Mazur (Info-Tech)

Cyberattacks are terrible and require the same dedication to overcome them as would any other disaster response effort. Just like natural disasters, cyberattacks cause millions of dollars in damage, disrupt infrastructure, and impede citizens from their daily lives.

Latest Research

4
Jul

Author: Frank Trovato (Info-Tech)

Zerto has enhanced its Azure integration to reduce achievable RTOs and recovery cost. Specifically, Zerto’s latest release leverages Azure’s native Virtual Machine Scale-Sets to reduce overhead, speed up recovery, and minimize additional costs incurred during recovery.

Latest Research

4
Jul

Author: Teodora Siman (Info-Tech)

At VeeamON 2019, Veeam announced it had achieved $1billion in annual bookings. The software company attributes success to its ability to take advantage of Act 1: Virtualization of the Data Center; now it is gearing up for what it predicts will be Act 2: Hybrid Cloud.

Latest Research

15
May

Author: Teodora Siman (Info-Tech)

Cohesity is the first backup solution to provide native integration with Google Cloud Platform (GCP). This is good for the partners and will give competitors pause.

Latest Research

15
May

Author: Teodora Siman (Info-Tech)

Nutanix enterprise cloud computing and Veeam cloud data management will combine to deliver agile backup and replication. This is a smart strategy for the hardware agnostic vendor Veeam, looking to increase the stickiness of its product.

Latest Research

5
Apr

Author: Ken Weston (Info-Tech)

Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.

Latest Research

1
Apr

Author: Darryl Levesque (Info-Tech)

In a move to support customer migration from offsite tape cold storage to offsite cloud, Commvault now targets AWS Deep Glacier.

Latest Research

20
Mar

Author: Michelle Tran (Info-Tech)

This month, BlackBerry Cylance introduces CylancePERSONA, a user behavior detection and response platform, to address the growing pains of user impersonation and valid user credential exploits to launch malicious attacks.

Latest Research

1
Mar

Author: Andrew Sharp (Info-Tech)

Sanjay Mirchandani is Commvault’s first new chief executive in two decades. We anticipate the new CEO will strengthen Commvault’s cloud data protection offerings in ways that leverage the company’s existing strengths in data management.

Latest Research

28
Feb

Author: Teodora Siman (Info-Tech)

NetBackup and Backup Exec have achieved AWS Storage Competency status. Veritas customers can better leverage AWS infrastructure for data management, migration, and protection to and in the cloud.

Latest Research

19
Feb

Author: Darin Stahl (Info-Tech)

The new CEO of the France-based cloud services provider says OVH will expand operations in Canada, launching additional public cloud services, API access, new artificial intelligence (AI) services, and a future Partner program.

Latest Research

15
Feb

Author: John Sloan (Info-Tech)

Backup of cloud data (as opposed to backup of data to the cloud) is a major trend as more corporate workloads and data move there. Veeam’s 2018 earnings reflect this trend.

Latest Research

15
Feb

Author: John Sloan (Info-Tech)

Metered pay-per-use is not so great when usage keeps going up and rarely goes down. Cloud backup vendor Asigra has introduced license pricing that is fixed regardless of how much capacity, users, or machines increase over a term.

Latest Research

15
Aug

Author: Aadil Nanji (Info-Tech)

Microsoft Azure, with its scalability and enterprise-grade security, is quickly catching up to Amazon Web Services in enterprise public cloud adoption rates. Organizations need to consider all the factors to determine whether Azure might be right for them.

Latest Research

25
May

Author: John Sloan (Info-Tech)

According to a recent survey by data backup and management company Commvault, IT departments are not ready to lead digital transformation. I think a major impediment is in how IT departments, especially infrastructure managers, view data.

Latest Research

24
May

Author: John Sloan (Info-Tech)

Four years ago, analysts attempting to come up with a name to describe emerging hyperconverged options coined the term “Server SAN.” So which is it, a server or a SAN storage array? Does it even matter which? Surprisingly, it sort of does.

Latest Research

16
May

Author: John Sloan (Info-Tech)

Cost-constrained organizations with modest virtual server infrastructures (under 30 VMs) are baulking at the cost of hyperconverged infrastructure. There are SMB HCI alternatives to consider, but you should ask if HCI is really needed.

Latest Research

9
Apr

Author: John Sloan (Info-Tech)

NetApp is the storage comeback kid. In just over two years NetApp has gone from drowning under to riding the waves of change that are disrupting the storage industry. If you have previously written off NetApp it may be time for another look.