Emotional Footprint Awards 2024
Transaction Data Store
SoftwareReviews names Oracle Database, Microsoft SQL Server, and Amazon Aurora as Transaction Data Store Emotional Footprint Award Winners.
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Transaction Data Store
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Oracle
Oracle Database
Oracle’s Database management capabilities make DBA lives easier by providing a full-lifecycle solution encompassing change and configuration management, patching, provisioning, testing, masking/subsetting, performance management and automatic tuning.
9.5
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft SQL Server
Apply intelligence across all your data with SQL Server 2019. Whether your data is structured or unstructured, query and analyze it using the data platform with industry-leading performance and security.
9.0
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Amazon
Amazon Aurora
Amazon Aurora is a relational database engine that combines the speed and reliability of high-end commercial databases with the simplicity and cost-effectiveness of open source databases.
8.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Other Evaluated Vendors
Teradata
Teradata Advanced SQL Engine
Advanced SQL Engine leverages industry-leading Teradata Database which was designed with a patented massively parallel processing (MPP) architecture from ground-up. This allows complex analytics workloads to be broken down and distributed in order to perform as efficiently as possible. Advanced SQL is the foundation that provides the scalability to start small and then expand into an enterprise-wide, mission-critical analytics system.
8.3
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
SAP
SAP HANA Cloud
Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.
8.0
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft Corporation
Azure Cosmos DB
Azure Cosmos DB is a fully managed NoSQL database service for modern app development with guaranteed single-digit millisecond response times and 99.999-per cent availability, backed by SLAs, automatic and instant scalability, and open-source APIs for MongoDB and Cassandra.
8.0
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Progress MarkLogic
Progress MarkLogic Data Platform
The Progress MarkLogic Data Platform is a multi-model, enterprise-grade, unified data platform for solving complex data challenges. With its flexible data model and advanced security, it integrates data from any source 10x faster in a single platform, breaking data silos while ensuring the highest levels of data protection. Coupled with powerful built-in search and semantic AI, the MarkLogic data platform delivers a 360-degree view of customers and data operations to improve the customer experience, accelerate discovery and drive smart decisions.
7.8
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
