Emotional Footprint Awards 2024
Metadata Management
SoftwareReviews names Progress Semaphore, Solidatus, and PoolParty as Metadata Management Emotional Footprint Award Winners.
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Metadata Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Progress Software
Progress Semaphore
Progress Semaphore is the semantic layer for Your digital ecosystem. Capture enterprise knowledge, analyze structured and unstructured information to extract hidden facts and relationships, and augment and extend the reach of mainstream AI with Semaphore by MarkLogic
8.4
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
94
Value Index
VALUE INDEX
Solidatus
Solidatus
Award-winning Solidatus is empowering enterprises globally to accelerate their understanding and optimisation of their data and organisational processes. The Solidatus methodology for digitally transforming organisations to be data-centric and lineage-enabled is changing how businesses discover, document, map and manage their data.
8.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Semantic Web Company
PoolParty
PoolParty Semantic Suite is the most complete and advanced semantic middleware platform on the global market. It uses innovative means to help organizations build and manage enterprise knowledge graphs as a basis for their AI strategy.
7.5
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Other Evaluated Vendors
Informatica LLC
Informatica Enterprise Data Catalog
A machine learning-based data catalog that lets you classify and organize data assets across any environment to maximize data value and reuse, and provides a metadata system of record for the enterprise.
7.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Dremio
Dremio Lakehouse Platform
Maximize the power of your data with Dremio—the data lake engine. Dremio operationalizes your data lake storage and speeds your analytics processes with a high-performance and high-efficiency query engine while also democratizing data access for data scientists and analysts via a governed self-service layer. The result is fast, easy data analytics for data consumers at the lowest cost per query for IT and data lake owners.
7.2
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
SAP
SAP Information Steward
Impact your business with improved data stewardship and data integrity. Understand, analyze, and quantify the impact of data on your business processes to enhance operational, analytical, and data governance initiatives.
6.9
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
