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Emotional Footprint Awards 2024

Autonomous Networks


SoftwareReviews names Huawei Autonomous Driving Network (ADN), Cisco Intent-Based Networking, and Aruba Experience-Driven Networking as Autonomous Networks Emotional Footprint Award Winners.


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Autonomous Networks

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Huawei

Huawei Autonomous Driving Network (ADN)

Autonomous Driving Network (ADN) resolves the TCO structure problems of telecom networks with system-level innovations. ADN utilizes network automation, AI, and digital twin technologies to simplify networks and operation helping operators improve network quality, as well as increase efficiency and Agile Business.

8.8

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

1% Negative 99% Positive
Badge Winner
16Reviews

Cisco Systems

Cisco Intent-Based Networking

Cisco Intent-Based Networking is a perspective or viewpoint on how a network infrastructure that meets Cisco DNA's functions, design principles, and requirements is operated. Using this perspective to operate the network will in turn enable the enterprise to embrace digitalization and the digital enterprise.

8.6

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
17Reviews

Hewlett-Packard Enterprise

Aruba Experience-Driven Networking

Experience-Driven service management platform, 5 core feature sets; planning & deployment, analytics, performance, security & extensibility, to automate and optimize the delivery of network services.

8.5

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
15Reviews

Other Evaluated Vendors


Nokia

Nokia Network Services Platform (NSP)

Our Network Services Platform (NSP) helps you automate your IP, optical and microwave networks to simplify your operations, respond quickly to fast-changing demand, get the most from your resources and ensure maximum service performance and reliability.

8.5

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
17Reviews

Juniper Networks

Juniper Data Center Fabrics

The Apstra System offers a new way of thinking about data center network operations. Start by specifying the outcomes you want, and the software will then set up the network, assure it runs as intended, alert you when brownouts or deviations occur, and manage changes and maintenance.

8.2

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 92% Positive
14Reviews

Fortinet

FortiManager

As part of the Fortinet Security Fabric, FortiManager supports network operations use cases for centralized management, best practices compliance, and workflow automation to provide better protection against breaches.

8.2

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

4% Negative 91% Positive
15Reviews

For the full list of vendors in this space, click here.

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