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Emotional Footprint Awards 2023

Pre-employment Testing


SoftwareReviews names Mercer Mettl Assessments and HackerRank as Pre-employment Testing Emotional Footprint Award Winners.


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Pre-employment Testing

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Mercer HR Consulting, Inc.

Mercer Mettl Assessments

Using research-backed assessments, efficient delivery on cloud platform and in-depth analytics, Mettl delivers transformative results for its customers. It creates customized assessments for use across the entire employee lifecycle, beginning with pre-hiring screening and candidate skills assessment, training and development programs for employees/students, certification exams, contests and more.

9.1

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
33Reviews

HackerRank

HackerRank

HackerRank is a technology hiring platform that is the standard for assessing developer skills for over 1,000 companies around the world. By enabling tech recruiters and hiring managers to evaluate talent objectively at every stage of the recruiting process, HackerRank helps companies hire skilled developers and innovate faster.

8.7

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
23Reviews

Other Evaluated Vendors


Wonderlic, Inc.

Wonderlic Select

Identify top talent with Wonderlic Select (formerly WonScore), the most trusted name in pre-hiring assessments.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 91% Positive
15Reviews

The Predictive Index

The Predictive Index

The Predictive Index helps businesses and organizations all over the globe overcome workplace challenges through a unique blend of scientific behavioral assessments, groundbreaking software, exceptional management training, and professional consulting from the world's top workplace behavior specialists. The Predictive Index helps companies understand how their people think and work to help employees maximize their productivity.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 86% Positive
13Reviews

TestDome

TestDome

TestDome is a provider of high-quality online screening tests for programmers and IT professionals. TestDome uses work sample testing methodology - candidates are checked with small samples of actual work.

8.3

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

2% Negative 89% Positive
30Reviews

For the full list of vendors in this space, click here.

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