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Emotional Footprint Awards 2022

Vulnerability Management


SoftwareReviews names SAINT Security Suite and Kenna.VM as Vulnerability Management Emotional Footprint Award Winners.


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Vulnerability Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Kenna Security Inc.

Kenna.VM

Kenna.VM combines real-world threat and exploit intelligence and advanced data science to determine which vulnerabilities pose the highest risk and which you can deprioritize.

9.2

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
13Reviews

Carson & SAINT

SAINT Security Suite

Fast and effective response to critical exposures is fundamental to risk management. SAINT provides instructional remediation tutorials, rules-based ticketing for response tracking, and automated workflows to auto-close of tickets once remediation has been validated.

8.9

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
30Reviews

Other Evaluated Vendors


Trustwave Holdings, Inc.

DbProtect

A highly scalable database security platform that enables organizations to secure their relational databases and big data stores, both on premises and in the cloud, with a distributed architecture and enterprise-level analytics.

8.6

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

1% Negative 92% Positive
39Reviews

Rapid7

Rapid7 InsightVM

insightVM Continuously identifies and assesses risks across your cloud, virtual, remote, local, and containerized infrastructure.

8.5

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 89% Positive
45Reviews

Beyond Security

beSecure

beSecure is a flexible, accurate, low maintenance Vulnerability Assessment and Management solution that delivers solid security improvements

8.5

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 89% Positive
21Reviews

Alert Logic

Alert Logic Vulnerability Scanning & Assessment

Reduce your attack surface by finding vulnerabilities before your adversaries do with Alert Logic Essentials, Alert Logic Professional, and Alert Logic Enterprise

8.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

3% Negative 89% Positive
21Reviews

Qualys

Qualys VMDR

Cyber risk is business risk - with risks growing faster than what traditional VM and SIEM tools can manage. Security and IT teams need a new approach to tackle cyber threats with a clear understanding of cybersecurity risk and automate workflows for rapid response.

8.2

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 84% Positive
30Reviews

Tripwire, Inc.

Tripwire IP360

Tripwire provides an enterprise-class vulnerability management solution that accurately prioritizes risk so you can take action on your most exposed assets.

8.0

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

7% Negative 84% Positive
27Reviews

Tenable Inc

Tenable.sc

With Tenable.sc (formerly SecurityCenter) you get a real-time, continuous assessment of your security posture so you can find and fix vulnerabilities faster.

7.9

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 74% Positive
10Reviews

Tenable Inc

Tenable.ot

IT and OT infrastructures are rapidly converging. The days of air-gapped systems are gone. Industrial and critical infrastructure organizations are adopting IoT devices at an unprecedented rate.

7.6

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 76% Positive
17Reviews

For the full list of vendors in this space, click here.

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