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Emotional Footprint Awards 2022

Analytical Data Store


SoftwareReviews names Google BigQuery, Snowflake, and Oracle Exadata as Analytical Data Store Emotional Footprint Award Winners.


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Analytical Data Store

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Google

Google BigQuery

BigQuery is Google's fully managed, NoOps, low cost analytics database. With BigQuery you have no infrastructure to manage and don't need a database administrator, use familiar SQL and can take advantage of pay-as-you-go model.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
37Reviews

Snowflake Inc.

Snowflake

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

9.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
46Reviews

Oracle

Oracle Exadata

The Oracle Exadata Database Machine is engineered to deliver dramatically better performance, cost effectiveness, and availability for Oracle databases. Exadata features a modern cloud-based architecture with scale-out high-performance database servers, scale-out intelligent storage servers with state-of-the-art PCI flash, and an ultra-fast InfiniBand internal fabric that connects all servers and storage.

8.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 90% Positive
Badge Winner
17Reviews

Other Evaluated Vendors


Micro Focus

Vertica Analytics Platform

With Micro Focus Vertica, your queries will run 50-1,000x faster than any data warehouse or database technology. It’s proven to run at petabyte-scale and gives you complete openness to use any BI/ETL tool, run as SQL on Hadoop, and leverage scalable predictive analytics and a comprehensive library of built-in analytical functions.

8.7

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

6% Negative 90% Positive
13Reviews

SAP

SAP HANA Cloud

Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.

8.7

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

3% Negative 88% Positive
32Reviews

Amazon.com

Amazon Redshift

Fastest, easiest, and most widely used cloud data warehouse

8.6

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 89% Positive
81Reviews

Microsoft Corporation

Microsoft Azure Synapse Analytics

Azure Synapse is a limitless analytics service that brings together enterprise data warehousing and Big Data analytics. It gives you the freedom to query data on your terms, using either serverless or provisioned resources—at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate BI and machine learning needs.

8.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

2% Negative 88% Positive
51Reviews

SAS Institute Inc.

SAS Base Software

Flexible, extensible 4GL and web-based interface for data access, transformation and reporting.

8.3

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

6% Negative 86% Positive
19Reviews

Cloudera , Inc.

Cloudera Data Platform

Cloudera offers the highest performance and lowest cost platform for using data to drive better business outcomes. Powered by the world’s most popular Apache Hadoop distribution, Cloudera Enterprise lets you focus on results.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 84% Positive
39Reviews

Teradata

Teradata Vantage

Teradata Unified Data Architecture™ allows organizations to capture, deploy, support, manage and seamlessly access all their data from multiple data platforms. Through the power of Teradata’s Unified Data Architecture Software solutions, organizations can leverage data from multiple data sources such as a Teradata Integrated Data Warehouse, Aster Discovery Platform, Hadoop and other systems.

7.4

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

9% Negative 79% Positive
13Reviews

For the full list of vendors in this space, click here.

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