Emotional Footprint Awards 2021

Endpoint Protection


SoftwareReviews names Malwarebytes Endpoint Detection and Response, Webroot® Business Endpoint Protection, Avast Business Antivirus, Microsoft Defender, and Sophos Intercept X Endpoint as Endpoint Protection Emotional Footprint Award Winners.


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Endpoint Protection

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Buyer's Guide View Preview

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Malwarebytes

Malwarebytes Endpoint Detection and Response

Malwarebytes Endpoint Detection and Response automates endpoint protection together with cloud-based detection and response. Through a single, intuitive console monitor suspicious activity, isolate threats, and if needed rollback ransomware for up to 72 hours - keeping your endpoints and organization productive.

8.8

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 91% Positive
Badge Winner
226Reviews

Webroot Software

Webroot® Business Endpoint Protection

Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.

8.8

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 89% Positive
Badge Winner
36Reviews

Avast Software s.r.o.

Avast Business Antivirus

Defend against malware, phishing and virus attacks that expose your company to risk. Protect what matters most with on-premise or cloud-managed endpoint security.

8.7

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
66Reviews

Microsoft

Microsoft Defender

Built on System Center Configuration Manager, System Center Endpoint Protection provides a single, integrated platform that reduces your IT management and operating costs, in many cases using your existing client management infrastructure to deploy and manage your endpoint protection. The unified infrastructure also provides improved visibility into the security and compliance of your client systems.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 88% Positive
Badge Winner
48Reviews

Sophos

Sophos Intercept X Endpoint

Sophos Intercept X is the world's best endpoint protection, combining ransomware protection, deep learning malware detection, exploit prevention, EDR, and more in a single solution.

8.4

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 86% Positive
Badge Winner
33Reviews

Other Evaluated Vendors


Kaspersky

Kaspersky Endpoint Security

The most important factor in a corporate security strategy is a next-generation endpoint security platform, powered by a global intelligence network (Kaspersky Security Network), which provides a higher level of business processes and data protection together with a wide range of security capabilities to fight advanced threats.

8.1

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 88% Positive
55Reviews

Symantec

Symantec Endpoint Security

The most integrated endpoint security solution delivers innovative protections across the entire attack chain: attack surface reduction, attack prevention, breach prevention, detection and response. Deep protections are available for all key device types (including mobile devices) and all key Operating Systems (including iOS and Android). And these advance security technologies are available on-premises, in the cloud, or via hybrid management.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 84% Positive
54Reviews

Check Point Software Technologies

Check Point Endpoint Security

Check Point endpoint security solutions include data security, network security, advanced threat prevention, forensics and remote access VPN for complete endpoint protection. To simplify security administration, our endpoint suite products can be managed using a single console.

7.5

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

5% Negative 77% Positive
34Reviews

McAfee

Mvision Endpoint Security

Today’s advanced attacks require more than traditional antivirus defenses. The good news is that it doesn’t have to be overwhelming thanks to McAfee Complete Endpoint Protection solutions. Our enterprise endpoint security solutions are centrally managed and defend against the full threat spectrum from zero-day exploits to advanced targeted attacks, protecting Windows, Macs, and Linux systems.

7.5

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

9% Negative 80% Positive
110Reviews

Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

7.3

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

6% Negative 81% Positive
28Reviews

Trend Micro

Trend Micro User Protection Solution

You need smarter security that follows your users. You need connected security that shares intelligence across security layers so you can consolidate your view of user activity across all threat vectors. And you need security that seamlessly moves from on-premises to cloud without impacting licensing or commercial agreements. You need User Protection from Trend Micro..

7.1

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

7% Negative 75% Positive
22Reviews

For the full list of vendors in this space, click here.

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