Emotional Footprint Awards 2020

Reference Checking


SoftwareReviews names Hireology Hiring Process and Checkster Reference Insights (Acquired by OutMatch) as Reference Checking Emotional Footprint Award Winners.


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Reference Checking

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Hireology

Hireology Hiring Process

Source, Select and Verify Qualified Talent. Manage all hiring activity – write job descriptions, post to job boards, interview candidates and run background checks – from one, easy-to-use platform. Industry- and role-specific interview guides will make everyone feel like a hiring expert. You’ll hire with confidence using integrated skills tests, reference checks and background verifications.

8.2

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

1% Negative 87% Positive
Badge Winner
14Reviews

Checkster Inc

Checkster Reference Insights (Acquired by OutMatch)

Checkster's Reference Insights, now a part of the OutMatch Talent Decision Platform, is an award-winning digital reference checking tool. Replace manual reference calls, get honest feedback from multiple references faster, and gain deeper candidate insights through consolidated, easy-to-read reports. Use our 12-level fraud check to stop bad hires and improve quality of hire and retention.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

4% Negative 85% Positive
Badge Winner
53Reviews

Other Evaluated Vendors


Healthcaresource HR Inc

Automated Reference Checking

Automated Reference Checking helps hiring managers avoid bad decisions while improving process efficiencies. Ensuring candidates are screened is necessary for compliance purposes, and more importantly, for the safety of patients and residents. However, checking references by phone is time-consuming, inconsistent, and offers little insight into the quality-of-hire. HealthcareSource offers a candidate-driven, automated reference screening tool that leverages behavioral science.

7.7

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

3% Negative 83% Positive
39Reviews

SkillSurvey

SkillSurvey Reference®

SkillSurvey Reference® helps you create an automated, engaging referencing process that gives you meaningful feedback. The best indicator of future success is past performance. Get more insights on your candidates with an online, automated referencing solution that works for everyone.

7.5

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

7% Negative 81% Positive
47Reviews

Checks360

Checks360

Checks360 offers background screeners a vastly superior alternative to manual operations or home-grown bespoke systems.Checks360 platform enables the entire background screening process -from acquisition of candidate data to verification of the data and then onto preparation and submission of the final case-report.Checks360 is a highly scalable system that provides real-time case cum component status of cases under verification.

7.5

CX Score

CX
Score

+74

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

7% Negative 81% Positive
34Reviews

Xref

Xref Reference Checking

Collect fast, reliable reference checks. Xref is an online reference checking tool trusted by organizations across Canada and the United States to enable fast, data-driven hiring decisions. The fully automated solution turns a slow and inconsistent task into an efficient and valuable stage of the recruitment journey.

7.5

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

3% Negative 80% Positive
20Reviews

CareerPlug

CareerPlug for Reference Checking

Managers Love Our Applicant Tracking. Our system makes it simple to move applicants through a structured hiring process – from anywhere at any time, all on one page. Plus it’s intuitive – our system is built for both Non-HR and HR people.

7.2

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

5% Negative 77% Positive
11Reviews

Hireright LLC

HireRight Background Checks

Protect Your Organization Although most businesses have high standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time comes to make a hire. Yet each applicant and employee adds business and security risk. Fortunately, performing background checks on applicants and employees is an effective way to discover potential issues that could affect your business.

7.1

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

8% Negative 78% Positive
75Reviews

For the full list of vendors in this space, click here.

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