Emotional Footprint Awards 2020

Reference Checking


Software Reviews names Checkster Reference Insights, Hireology Hiring Process, and Automated Reference Checking as Reference Checking Emotional Footprint Award Winners.

Reference Checking

Emotional Footprint Awards

Software Reviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Checkster Inc

Checkster Reference Insights

Our Reference Checkup is an automated, online reference checking tool. It takes only two minutes to establish a review online. Within 2 days, you can view an in-depth report about a candidate. With our services, checking references has never been so easy.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

5% Negative 84% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
32Reviews

Hireology

Hireology Hiring Process

Source, Select and Verify Qualified Talent. Manage all hiring activity – write job descriptions, post to job boards, interview candidates and run background checks – from one, easy-to-use platform. Industry- and role-specific interview guides will make everyone feel like a hiring expert. You’ll hire with confidence using integrated skills tests, reference checks and background verifications.

8.0

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

4% Negative 84% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
18Reviews

Healthcaresource HR Inc

Automated Reference Checking

Automated Reference Checking helps hiring managers avoid bad decisions while improving process efficiencies. Ensuring candidates are screened is necessary for compliance purposes, and more importantly, for the safety of patients and residents. However, checking references by phone is time-consuming, inconsistent, and offers little insight into the quality-of-hire. HealthcareSource offers a candidate-driven, automated reference screening tool that leverages behavioral science.

7.7

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

3% Negative 84% Positive