Emotional Footprint Awards 2020
Product Life-Cycle Management
SoftwareReviews names Autodesk Fusion Lifecycle and SAP Manufacturing Execution as Product Life-Cycle Management Emotional Footprint Award Winners.
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Product Life-Cycle Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Autodesk Inc
Autodesk Fusion Lifecycle
Fusion Lifecycle helps you accelerate your product development processes across all departments and locations by automating workflows, key tasks and delivering timely information. Because Fusion Lifecycle is on the cloud, everyone has access to the data they need anytime, anywhere. Fusion Lifecycle connects people, processes, and data across the entire product lifecycle to a central repository of information. So everyone from the conceptual designer to the end-customer is on the same page, sharing the same up-to-date product definition.
7.9
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
SAP
SAP Manufacturing Execution
Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases reliability and product traceability using solutions based on the Internet of Things (IoT).
7.7
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Other Evaluated Vendors
Oracle
Oracle Agile PLM Project Management
Oracle Product Lifecycle Management boosts your competitive edge by optimizing all aspects of the product lifecycle. With best practice PLM processes, you can leverage Oracle's deep expertise, broad portfolio, and commitment to helping customers accelerate product innovation and maximize profitability.
7.5
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Siemens Industry Software Limited
Siemens PLM
Our portfolio of digital innovation products are structured and developed to accelerate innovation in each of the domains of your digital enterprise while also connecting with the other critical areas of your business. By addressing the specific requirements in each of these areas we can deliver applications that have the breadth and depth necessary to enhance the core processes within each of these domains. By combining these domain applications with our underlying framework of shared services we are delivering the Digital Innovation Platform.
7.4
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Infor
Infor Discrete PLM
Infor PLM can leverage data from across your entire enterprise to help you make better decisions about product development, management, design, and production.
6.2
CX Score
CX
Score
+52
Net Emotional Footprint
Net Emotional
Footprint
70
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
