Emotional Footprint Awards 2020

Product Life-Cycle Management


SoftwareReviews names Autodesk Fusion Lifecycle and SAP Manufacturing Execution as Product Life-Cycle Management Emotional Footprint Award Winners.

Product Life-Cycle Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Report View Preview

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Autodesk Inc

Autodesk Fusion Lifecycle

Fusion Lifecycle helps you accelerate your product development processes across all departments and locations by automating workflows, key tasks and delivering timely information. Because Fusion Lifecycle is on the cloud, everyone has access to the data they need anytime, anywhere. Fusion Lifecycle connects people, processes, and data across the entire product lifecycle to a central repository of information. So everyone from the conceptual designer to the end-customer is on the same page, sharing the same up-to-date product definition.

7.9

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

6% Negative 83% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
37Reviews

SAP

SAP Manufacturing Execution

Digitize manufacturing processes and integrate business systems using a cost-effective, high-quality, and resource-efficient methodology based on Industry 4.0 technology. You can improve operational visibility with near real-time information that increases reliability and product traceability using solutions based on the Internet of Things (IoT).

7.7

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

6% Negative 81% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
109Reviews

Other Evaluated Vendors


Oracle

Oracle Agile PLM Project Management

Oracle Product Lifecycle Management boosts your competitive edge by optimizing all aspects of the product lifecycle. With best practice PLM processes, you can leverage Oracle's deep expertise, broad portfolio, and commitment to helping customers accelerate product innovation and maximize profitability.

7.5

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

7% Negative 79% Positive
76Reviews

Siemens Industry Software Limited

Siemens PLM

Our portfolio of digital innovation products are structured and developed to accelerate innovation in each of the domains of your digital enterprise while also connecting with the other critical areas of your business. By addressing the specific requirements in each of these areas we can deliver applications that have the breadth and depth necessary to enhance the core processes within each of these domains. By combining these domain applications with our underlying framework of shared services we are delivering the Digital Innovation Platform.

7.4

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

8% Negative 79% Positive
30Reviews

Infor

Infor Discrete PLM

Infor PLM can leverage data from across your entire enterprise to help you make better decisions about product development, management, design, and production.

6.2

CX Score

CX
Score

+52

Net Emotional Footprint

Net Emotional
Footprint

70

Value Index

VALUE INDEX

14% Negative 67% Positive
11Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com