Emotional Footprint Awards 2020

Network Monitoring


SoftwareReviews names Corvil Analytics, ManageEngine OpManager, Progress WhatsUp Gold, and Cisco Prime Infrastructure as Network Monitoring Emotional Footprint Award Winners.

Network Monitoring

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Corvil

Corvil Analytics

Corvil transforms Network Data into streaming machine-time intelligence. Corvil provides the streaming machine-time analytics platform to run business in a machine world. As companies adopt faster and smarter machine technology, our solution allows business to operate with full transparency, assured performance, and continuous cyber surveillance of their users, infrastructure, applications, and services. Corvil Analytics is unique. It captures, decodes, and learns from network data, transforming it into streaming machine-time intelligence for business, security and IT teams.

9.1

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 97% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
23Reviews

ManageEngine

ManageEngine OpManager

Introducing OpManager, the world's first truly integrated network management software for faster and smarter network management. It's out-of-the-box offers network monitoring, physical and virtual server monitoring, flow-based bandwidth analysis, firewall log analysis and archiving, configuration and change management, and IP address and switch port management, thereby providing all the visibility and control that you need over your network.

8.7

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 92% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
46Reviews

Progress Software

Progress WhatsUp Gold

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 84% Positive