Emotional Footprint Awards 2020

Data Integration & iPaaS


SoftwareReviews names Microsoft Azure Datafactory, Mulesoft Anypoint Platform, and Dell Boomi as Data Integration & iPaaS Emotional Footprint Award Winners.

Data Integration & iPaaS

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Microsoft

Microsoft Azure Datafactory

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation. It offers a code-free UI for intuitive authoring and single-pane-of-glass monitoring and management.

8.3

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

0% Negative 85% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
10Reviews

Mulesoft

Mulesoft Anypoint Platform

Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

8.2

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

2% Negative 90% Positive
EMOTIONAL FOOTPRINT EMOTIONAL FOOTPRINT 2020
10Reviews

Dell Technologies

Dell Boomi

Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.

8.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 86% Positive