Emotional Footprint Awards 2020

Data Integration & iPaaS


SoftwareReviews names Microsoft Azure Datafactory, Mulesoft Anypoint Platform, and Dell Boomi as Data Integration & iPaaS Emotional Footprint Award Winners.


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Data Integration & iPaaS

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Buyer's Guide View Preview

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Microsoft

Microsoft Azure Datafactory

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation. It offers a code-free UI for intuitive authoring and single-pane-of-glass monitoring and management.

8.3

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

0% Negative 85% Positive
Badge Winner
10Reviews

Mulesoft

Mulesoft Anypoint Platform

Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

8.2

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
10Reviews

Dell Technologies

Dell Boomi

Dell Boomi MDM offers a clean, simple user interface that addresses the three components of a unified data management strategy: data integration, MDM, and domain-specific data quality services.

8.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 86% Positive
Badge Winner
17Reviews

Other Evaluated Vendors


SAP

SAP Data Integration

Data management products from SAP allow you to collect and manage data, store and retrieve data from one or more sources, and distribute that information to one or more audiences quickly and accurately.

8.1

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

3% Negative 86% Positive
29Reviews

Oracle

Oracle Data Integrator Enterprise Edition

Oracle Data Integrator (ODI) is a best-of-breed data integration platform focused on fast bulk data movement and handling complex data transformations. It is the strategic data integration platform for Oracle.

8.0

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 84% Positive
67Reviews

Informatica

Informatica DI

Data integration is the process of combining data from many different sources into an application. You need to deliver the right data in the right format at the right timeframe to fuel great analytics and business processes.

7.7

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

4% Negative 82% Positive
19Reviews

Microsoft

Microsoft SQL Server Integration Services

SQL Server is the foundation of Microsoft's data platform, delivering mission-critical performance with in-memory technologies and faster insights on any data, whether on-premises or in the cloud.

7.6

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

8% Negative 78% Positive
103Reviews

Okta

Okta Integration Network

Easily adopt the latest apps, centralize user management, and automate access workflows across cloud, on-prem, and mobile applications.

7.6

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

3% Negative 81% Positive
11Reviews

SAS Institute Inc.

SAS Data Integration

SAS Data Integration Studio enables users to quickly build and edit data integration, to automatically capture and manage standardized metadata from any source, and to easily display, visualize, and understand enterprise metadata and your data integration processes.

7.2

CX Score

CX
Score

+69

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

8% Negative 77% Positive
20Reviews

IBM

IBM InfoSphere Information Server

IBM InfoSphere Information Server is IBM's market-leading information integration platform that helps you understand your data, cleanse, monitor, transform and deliver data.

7.0

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

6% Negative 70% Positive
20Reviews

For the full list of vendors in this space, click here.

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