Data Quadrant Awards 2020

Unified Endpoint Management


SoftwareReviews names Cisco Meraki Enterprise Mobility Management, ManageEngine Desktop Central, and Citrix Endpoint Management as Unified Endpoint Management Data Quadrant Award Winners.


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Unified Endpoint Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Unified Endpoint Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Cisco Systems

Cisco Meraki Enterprise Mobility Management

Unify management and control of thousands of mobile and desktop devices in the secure, browser-based Meraki dashboard. Drive your organization's mobility initiatives by seamlessly onboarding new devices and automating application of security policies.

8.4

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

ManageEngine

ManageEngine Desktop Central

Desktop Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. Automate your regular desktop management routines like installing patches, distributing software, imaging and deploying OS, managing your IT Assets, managing software licenses, monitoring software usage statistics, managing USB device usage, taking control of remote desktops, and more. It supports managing Windows, Mac and Linux operating systems.

8.2

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
27Reviews

Citrix

Citrix Endpoint Management

XenMobile delivers mobile device management (MDM), mobile application management (MAM) and enterprise-grade productivity apps in one comprehensive solution. XenMobile enhances the user experience on BYO or corporate devices without compromising security.

7.8

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

Vendor Capability Awards


Availability and Quality of Training

ManageEngine Desktop Central

Badge Winner

Breadth of Features

Cisco Meraki Enterprise Mobility Management

Badge Winner

Business Value Created

Citrix Endpoint Management

Badge Winner

Ease of Customization

IBM MaaS360

Badge Winner

Ease of Data Integration

IBM MaaS360

Badge Winner

Ease of IT Administration

ManageEngine Desktop Central

Badge Winner

Ease of Implementation

Cisco Meraki Enterprise Mobility Management

Badge Winner

Product Strategy and Rate of Improvement

Microsoft Endpoint Manager (UEM)

Badge Winner

Quality of Features

Cisco Meraki Enterprise Mobility Management

Badge Winner

Usability and Intuitiveness

Microsoft Endpoint Manager (UEM)

Badge Winner

Vendor Support

IBM MaaS360

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

ManageEngine Desktop Central


Breadth of Features

Cisco Meraki Enterprise Mobility Management


Business Value Created

Citrix Endpoint Management


Ease of Customization

IBM MaaS360


Ease of Data Integration

IBM MaaS360


Ease of IT Administration

ManageEngine Desktop Central


Ease of Implementation

Cisco Meraki Enterprise Mobility Management


Product Strategy and Rate of Improvement

Microsoft Endpoint Manager (UEM)


Quality of Features

Cisco Meraki Enterprise Mobility Management


Usability and Intuitiveness

Microsoft Endpoint Manager (UEM)


Vendor Support

IBM MaaS360


Other Evaluated Vendors


Sophos

Sophos Mobile Unified Endpoint Management

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

7.7

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

IBM

IBM MaaS360

MaaS360 is an enterprise mobility management (EMM) platform that enables IT to deliver end-to-end security and management through the implementation of mobile device management, mobile application management, mobile content management, secure mail, secure browser, mobile expense management and laptop management.

7.7

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

VMware, Inc.

Workspace ONE

Simply and securely deliver and manage any app on any device with VMware Workspace ONE, an intelligence-driven digital workspace platform powered by VMware AirWatch Technology. Workspace ONE integrates access control, application management and multi-platform endpoint management and is available as a cloud service or for on-premises deployment.

7.2

Composite
Score

Composite
Score

+68

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

27Reviews

Microsoft

Microsoft Endpoint Manager (UEM)

This approach allows you to simplify deployment and management, improve security, provide better end user experiences, and lower costs for your Windows devices. With modern management, you can now manage Windows 10 devices of all kinds, from desktop PCs to HoloLens and Surface Hubs, company-owned or employee-owned, as well as mobile devices using one management platform. Let’s take a closer look at why you should consider implementing a modern management approach for Windows devices in your organization.

7.2

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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