<turbo-stream action="update" target="offerings-list"><template><div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-y-4">
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
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<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

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<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

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                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="UJET CCaaS" src="https://cdn-public.softwarereviews.com/production/logos/offerings/9379/original/ujet-600px-logo.png?1698877710" />
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                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Ujet</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/ujet-ccaas?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">UJET CCaaS</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
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            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
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<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

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    <a title="Ujet Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.ujet.cx">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

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            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 86.0% 0, 86.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.6</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 88.0% 0, 88.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/ujet-ccaas?c_id=351#reviews">33 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

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Write a Review
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            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-9379">UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers</p>

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            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="UJET CCaaS - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="UJET CCaaS" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050150&amp;category_id=351&amp;contactable_id=14092&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=9379&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
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            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


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                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
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  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Altruistic
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Generous Negotitation
</li>
</ul>
</div>
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</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
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            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
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            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
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</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
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      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/cloudtalk?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="CloudTalk" src="https://cdn-public.softwarereviews.com/production/logos/offerings/9565/original/cloudtalk-logo-blue.png?1684524337" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="CloudTalk LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/cloudtalk.io">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="CloudTalk Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.cloudtalk.io/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
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        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
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            <div class="sr-tw-flex sr-tw-gap-4">
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                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="CloudTalk" src="https://cdn-public.softwarereviews.com/production/logos/offerings/9565/original/cloudtalk-logo-blue.png?1684524337" />
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              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">CloudTalk</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/cloudtalk?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">CloudTalk</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="CloudTalk LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/cloudtalk.io">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="CloudTalk Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.cloudtalk.io/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 83.0% 0, 83.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.3</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 85.0% 0, 85.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.5</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/cloudtalk?c_id=351#reviews">40 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/cloudtalk/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-9565">With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-9565" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
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          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-controller="gtm" data-gtm-label="CloudTalk - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="CloudTalk" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050152&amp;category_id=351&amp;contactable_id=14098&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=9565&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="nzHqCqNWlrzRcgt64yVKFkzWYlnDRCXIiHTZqP1wRvnIwIpEt_R3JMd0X2iiZsUfGmfrRdP66yrMeJjXDhRh4g" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14098" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="CloudTalk - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="CloudTalk" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050152&amp;category_id=351&amp;contactable_id=14098&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=9565&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="YyFanvT2SsGAtk6cdArTojnProIpnoVyvWSe31J-Wgs00DrQ4FSrWZawGo41SVyrb34nnjkgS5D5aN-goRp9EA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14098" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-9565" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-9565" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Efficient Service
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Caring
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.softwarereviews.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-eb559fd7025ffdf351735d8cf2efe5cdfce34b3351877666485b4997ef20c21f.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn1.softwarereviews.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2025-b3051d5be217ce18885f8c5262768bec1a6a99560e094ee41a425bcb41c2cd08.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/nextiva-contact-center?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Nextiva Contact Center" src="https://cdn-public.softwarereviews.com/production/logos/offerings/11616/original/Nextiva-Logo.png?1707851829" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Nextiva X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/Nextiva">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Nextiva LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/nextiva">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Nextiva Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.nextiva.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/nextiva-contact-center?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Nextiva Contact Center" src="https://cdn-public.softwarereviews.com/production/logos/offerings/11616/original/Nextiva-Logo.png?1707851829" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Nextiva</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/nextiva-contact-center?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Nextiva Contact Center</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Nextiva X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/Nextiva">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Nextiva LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/nextiva">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Nextiva Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.nextiva.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 81.0% 0, 81.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 80.0% 0, 80.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.0</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/nextiva-contact-center?c_id=351#reviews">18 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/nextiva-contact-center/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
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          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-11616">Integrated with Nextiva Phone System and the latest generative AI technology, Nextiva Contact Center enables organizations to engage with customers across channels and gives agents the nimble collaboration tools they need to increase first call resolution and improve customer satisfaction.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-11616" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-controller="gtm" data-gtm-label="Nextiva Contact Center - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Nextiva Contact Center" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050151&amp;category_id=351&amp;contactable_id=20008&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=11616&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="F-YI2i8Z4fSeu9LEdBhrmbXSe6J0Ryt1cCCX09r6uF9AF2iUO7sAbIi9htY1W-SQ42PyvmT55Zc0LNasKZ6fRA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="20008" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="Nextiva Contact Center - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Nextiva Contact Center" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050151&amp;category_id=351&amp;contactable_id=20008&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=11616&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="leWc8XRhhOt7g01uez0Q6RWY7nXod3kZrYYdnP843jzCFPy_YMNlc22FGXw6fp_gQylnafjJt_vpilzjDFz5Jw" autocomplete="off" /><input type="hidden" name="offering_category_id" value="20008" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-11616" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-11616" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Helps Innovate
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Acts with Integrity
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="data-quadrant-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn2.softwarereviews.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2025-eb559fd7025ffdf351735d8cf2efe5cdfce34b3351877666485b4997ef20c21f.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn0.softwarereviews.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2024-22b0fa44314a1d47cb0f32b1a6d4cf07aad4eedafec6e5a2bff404e9ccd8eb14.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/xtium-ccaas?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="XTIUM CCaaS" src="https://cdn-public.softwarereviews.com/production/logos/offerings/6942/original/Frame_5_%281%29.png?1743447587" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Xtium X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/@evolveip?lang=en">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Xtium LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/evolve-ip">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Xtium Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.xtium.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/xtium-ccaas?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="XTIUM CCaaS" src="https://cdn-public.softwarereviews.com/production/logos/offerings/6942/original/Frame_5_%281%29.png?1743447587" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Xtium</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/xtium-ccaas?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">XTIUM CCaaS</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Xtium X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/@evolveip?lang=en">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Xtium LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/evolve-ip">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Xtium Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.xtium.com">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 79.0% 0, 79.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.9</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 85.0% 0, 85.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.5</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/xtium-ccaas?c_id=351#reviews">35 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/xtium-ccaas/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-6942">XTIUM(Formerly Evolve IP) Provide a ‘WOW!’ customer experience with Evolve IP’s omnichannel contact center solution. Our integrated communications and contact center platform will be Purpose-Built® for your business with all of the features you need to run a world-class call center!</p>

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              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
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      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="XTIUM CCaaS - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="XTIUM CCaaS" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050155&amp;category_id=351&amp;contactable_id=14084&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=6942&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
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        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
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            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


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                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Efficient Service
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Fair
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Client&#39;s Interest First
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
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            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/gladly?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Gladly" src="https://cdn-public.softwarereviews.com/production/logos/offerings/9197/original/gladly_logo.png?1629219873" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Gladly Inc X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/@gladly">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Gladly Inc LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.linkedin.com/company/gladly-inc/">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Gladly Inc Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.gladly.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/gladly?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Gladly" src="https://cdn-public.softwarereviews.com/production/logos/offerings/9197/original/gladly_logo.png?1629219873" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Gladly Inc</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/gladly?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Gladly</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Gladly Inc X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/@gladly">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Gladly Inc LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.linkedin.com/company/gladly-inc/">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Gladly Inc Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.gladly.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 78.0% 0, 78.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 81.0% 0, 81.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">8.1</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/gladly?c_id=351#reviews">18 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/gladly/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
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            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-9197">Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate &amp; Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Customer experience isn’t broken—it’s just built on the wrong foundation. Gladly reimagines CX with AI that gets it right. Explore how it works at  www.gladly.ai/get-started/.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-9197" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
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        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="Gladly - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Gladly" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050153&amp;category_id=351&amp;contactable_id=14096&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=9197&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="yFg7ld3omUSCTE45kwkKrtysqB4ek9LY5UatwUYYRpefqVvbyUp43JRKGivSSoWnih0hAg4tHDqhSuy-tXxhjA" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14096" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-9197" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-9197" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Helps Innovate
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Continually Improving Product
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
</ul>
</div>
          </div>
</div>
        <div class="sr-tw-flex sr-tw-gap-0.5 @lg/product-card:sr-tw-flex-col @lg/product-card:sr-tw-justify-start">
            <div class="emotional-footprint-awards-badge sr-tw-grow sr-tw-flex sr-tw-items-center sr-tw-justify-center @lg/product-card:sr-tw-grow-0"><img alt="Badge Winner" loading="lazy" src="https://cdn1.softwarereviews.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2025-b3051d5be217ce18885f8c5262768bec1a6a99560e094ee41a425bcb41c2cd08.png" width="98" height="100" /></div>

            <div class="sr-tw-shrink-0 sr-tw-w-px sr-tw-bg-gray-300 last:sr-tw-hidden @lg/product-card:sr-tw-hidden"></div>
</div></div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/ringcx?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="RingCX" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5547/original/070a2480-da80-445e-a3f0-1d3e619b06e3Ring_Central_logo.png?1617147489" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="RingCentral X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/@RingCentral">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="RingCentral LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/ringcentral">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="RingCentral Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.ringcentral.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/ringcx?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="RingCX" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5547/original/070a2480-da80-445e-a3f0-1d3e619b06e3Ring_Central_logo.png?1617147489" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">RingCentral</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/ringcx?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">RingCX</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="RingCentral X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/@RingCentral">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="RingCentral LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/ringcentral">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="RingCentral Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.ringcentral.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 77.0% 0, 77.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.7</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 78.0% 0, 78.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/ringcx?c_id=351#reviews">26 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/ringcx/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-5547">RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-5547" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-controller="gtm" data-gtm-label="RingCX - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="RingCX" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050156&amp;category_id=351&amp;contactable_id=14069&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=5547&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="AAprtfB-RMLphMZxTKmCCoxtD4PiWG7B7j_VVVoptG1X-wv75NylWv-CkmMN6g0D2tyGn_LmoCOqM5QqqU2Tdg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14069" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="RingCX - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="RingCX" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050156&amp;category_id=351&amp;contactable_id=14069&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=5547&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="uHwag8_i60Ff7MGbbDQLIWev1tFwoppVSEYQQneuk6TvjXrN20AK2UnqlYktd4QoMR5fzWAcVLcMSlE9hMq0vw" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14069" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-5547" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-5547" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Performance Enhancing
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Fair
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/aircall?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Aircall" src="https://cdn-public.softwarereviews.com/production/logos/offerings/6944/original/aircall_logo.png?1617155496" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="Aircall LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/aircall-international-limited">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Aircall Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.aircall.io">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/aircall?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Aircall" src="https://cdn-public.softwarereviews.com/production/logos/offerings/6944/original/aircall_logo.png?1617155496" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Aircall</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/aircall?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Aircall</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="Aircall LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/aircall-international-limited">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Aircall Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.aircall.io">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 77.0% 0, 77.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.7</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 78.0% 0, 78.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.8</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/aircall?c_id=351#reviews">35 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/aircall/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-6944">Call center software made for modern teams. No technical consultants or complex gadgets required. A computer, a headset, and an internet connection are all you need to start talking today.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-6944" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-controller="gtm" data-gtm-label="Aircall - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Aircall" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050154&amp;category_id=351&amp;contactable_id=14088&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=6944&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="w-jVg8jxipHesNsAoCNG3h_sF0cI9R5UwRNI5SjkJTGUGbXN3FNrCci2jxLhYMnXSV2eWxhL0LaFHwma24ACKg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14088" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="Aircall - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Aircall" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050154&amp;category_id=351&amp;contactable_id=14088&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=6944&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="3jMmH8uIGdOs7xOOfwsWj8f1Bcm975c2WZGYoVDYHGyJwkZR3yr4S7rpR5w-SJmGkUSM1a1RWdQdndneo7w7dw" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14088" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-6944" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-6944" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Fair
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Friendly Negotiation
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Reliable
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Respectful
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/twilio-flex?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Twilio Flex" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5551/original/Twilio_logo.png?1617159723" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Twilio X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/@twilio">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Twilio LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/twilio-inc-">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Twilio Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.twilio.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/twilio-flex?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Twilio Flex" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5551/original/Twilio_logo.png?1617159723" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Twilio</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/twilio-flex?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Twilio Flex</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Twilio X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/@twilio">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Twilio LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/twilio-inc-">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Twilio Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.twilio.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 76.0% 0, 76.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.6</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 75.0% 0, 75.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.5</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>
            </div>

            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/twilio-flex?c_id=351#reviews">31 Reviews</a>

                <div class="sr-tw-w-px sr-tw-h-4 sr-tw-bg-gray-300"></div>

              <a class="sr-tw-underline-link sr-tw-outline-offset-2" href="/products/twilio-flex/review/new?c_id=351" target="_blank">
                
<span class="fa fa-solid fa-pencil sr-tw-mr-1 sr-tw-text-sm sr-tw-leading-none" aria-hidden="true"></span>
Write a Review
              </a>
            </div>
          </div>

          <div>
            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-5551">Flex delivers what you need to run an enterprise contact center out-of-the-box. Deploy and customize discrete components to match your exact business needs without deciding between build or buy.</p>

            <button type="button" class="sr-tw-button sr-tw-button--default sr-tw-group sr-tw-flex sr-tw-hidden sr-tw-items-center sr-tw-m-0 sr-tw-p-0 sr-tw-pt-1 sr-tw-font-bold sr-tw-border-none sr-tw-font-roboto sr-tw-lowercase sr-tw-text-base sr-tw-text-secondary-400 sr-tw-bg-transparent" aria-controls="offering-description-5551" aria-expanded="false" data-sr-product-card-target="toggle" data-sr-toggle-classes-value="sr-tw-line-clamp-5 @lg/product-card:sr-tw-line-clamp-3" data-controller="sr-toggle" data-action="sr-toggle#classes sr-toggle#expand">
              <span class="group-aria-expanded:sr-tw-hidden sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link">more</span>
              
<span class="fa fa-solid fa-plus group-aria-expanded:sr-tw-hidden sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

              <span class="sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-font-roboto sr-tw-text-base sr-tw-underline-link" id="common-feature-less-button">less</span>
              
<span class="fa fa-solid fa-minus sr-tw-hidden group-aria-expanded:sr-tw-block sr-tw-text-xs sr-tw-ml-1" aria-hidden="true"></span>

</button>
          </div>

          <div class="sr-tw-hidden sr-tw-flex-wrap sr-tw-gap-2 @lg/product-card:sr-tw-flex @lg/product-card:sr-tw-items-start">
              <a class="sr-tw-button --outline" data-controller="gtm" data-gtm-label="Twilio Flex - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Twilio Flex" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050157&amp;category_id=351&amp;contactable_id=14073&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=5551&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
                Scorecard
                
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="L6n5wvUNK9LTP234R8TIvmnkso7lf34DNbRDu6R8Eux4WJmM4a_KSsU5OeoGh0e3P1U7kvXBsOFxuALEVxg19w" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14073" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="Twilio Flex - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Twilio Flex" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050157&amp;category_id=351&amp;contactable_id=14073&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=5551&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="LtneyB67Ga-yNc5sp-b6od2TMqkKEvOMpOV_nb1ner15KL6GChn4N6Qzmn7mpXWoiyK7tRqsPW7g6T7iTgNdpg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14073" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-5551" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-5551" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Security Protects
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Altruistic
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Helps Innovate
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Enables Productivity
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
    
    <div class="sr-tw-@container/product-card product-card" data-controller="sr-product-card" data-action="resize@window-&gt;sr-product-card#checkWidth" data-sr-category-filter-target="product">
  <div class="sr-tw-p-4 sr-tw-bg-white sr-tw-bg-gradient-to-b from-gray-100/60 sr-tw-to-white sr-tw-rounded-md sr-tw-shadow @5xl/product-card:sr-tw-p-6">
    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
      <div class="sr-tw-hidden sr-tw-flex-col sr-tw-items-center sr-tw-shrink-0 sr-tw-gap-4 @5xl/product-card:sr-tw-flex">
        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/dialedin?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="DialedIn" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5538/original/Dialedin-logo-400x142.png?1698940087" />
</a>        </div>

        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="DialedIn LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/chase-data-corp">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="DialedIn Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://getdialedin.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
      </div>

      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/dialedin?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="DialedIn" src="https://cdn-public.softwarereviews.com/production/logos/offerings/5538/original/Dialedin-logo-400x142.png?1698940087" />
</a>              </div>

              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">DialedIn</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/dialedin?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">DialedIn</span>
                    
<span class="fa fa-solid fa-chevron-circle-right sr-tw-ml-2.5 sr-tw-text-lg" aria-hidden="true"></span>

</a></h3>              </div>
            </div>

            <div class="sr-tw-flex sr-tw--my-2 sr-tw-pt-1 sr-tw-pb-5 @5xl/product-card:sr-tw-hidden">
              <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  
  <li>
    <a title="DialedIn LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/chase-data-corp">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="DialedIn Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://getdialedin.com/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
            </div>

            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 75.0% 0, 75.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.5</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-800" style="clip-path: polygon(0 0, 80.0% 0, 80.0% 100%, 0% 100%);"></div>
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    <span class="sr-tw--mr-1">8.0</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
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            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-5538">In industry after industry, DialedIn (formerly ChaseData) Call Center Software is the call center software of choice to get calls where they need to go. Productivity is at your fingertips with hundreds of apps integrated through Zapier, connecting you to the tools your call center needs. You’ll notice upticks in customer satisfaction, retention, and in your staff’s morale, too. Robust analytics help management to keep their fingers on the pulse of the call center.
Even better, this modern call center can be set up and running in minutes, not days</p>

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  Helps Innovate
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  Reliable
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  Performance Enhancing
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  Enables Productivity
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    <div class="sr-tw-flex sr-tw-flex-wrap sr-tw-gap-x-8 sr-tw-gap-y-4 *:sr-tw-min-w-0 @4xl/product-card:sr-tw-flex-nowrap">
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        <div class="sr-tw-block sr-tw-shrink-0 sr-tw-p-3.5 sr-tw-w-48 sr-tw-h-48 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded-md">
          <a class="sr-tw-outline-offset-8" data-turbo="false" href="/products/vonage-contact-center?c_id=351">
            <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="162" height="162" loading="lazy" alt="Vonage Contact Center" src="https://cdn-public.softwarereviews.com/production/logos/offerings/3427/original/unnamed-file-43.png?1729546352" />
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        <ul class="sr-tw-list-none sr-tw-inline-flex sr-tw-gap-3 sr-tw-m-0 sr-tw-p-0 sr-tw-text-gray-700">
  <li>
    <a title="Vonage X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.x.com/@Vonage">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Vonage LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/vonage">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
  <li>
    <a title="Vonage Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit" target="_blank" rel="noopener nofollow" href="https://www.vonage.ca/en/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li></ul>
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      <div class="sr-tw-grow sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
        <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4 sr-tw-max-w-full @lg/product-card:sr-tw-gap-6">
          <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-4">
            <div class="sr-tw-flex sr-tw-gap-4">
              <div class="sr-tw-hidden sr-tw-shrink-0 sr-tw-p-1 sr-tw-w-14 sr-tw-h-14 sr-tw-bg-white sr-tw-border sr-tw-border-solid sr-tw-border-gray-300 sr-tw-rounded @xs/product-card:sr-tw-inline-block @5xl/product-card:sr-tw-hidden">
                <a data-turbo="false" href="/products/vonage-contact-center?c_id=351">
                  <img class="sr-tw-w-full sr-tw-h-full sr-tw-object-contain sr-tw-object-center" width="46" height="46" loading="lazy" alt="Vonage Contact Center" src="https://cdn-public.softwarereviews.com/production/logos/offerings/3427/original/unnamed-file-43.png?1729546352" />
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              <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1">
                <div class="sr-tw-my-0 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-sm sr-tw-leading-none sr-tw-text-primary-600">Vonage</div>

                <h3 class="sr-tw-my-0">
                  <a data-turbo="false" class="sr-tw-group sr-tw-flex sr-tw-items-baseline sr-tw-text-current hocus:text-secondary-500" href="/products/vonage-contact-center?c_id=351">
                    <span class="group-focus:sr-tw-underline group-hover:sr-tw-underline">Vonage Contact Center</span>
                    
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    <a title="Vonage X/Twitter" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.x.com/@Vonage">
  
<span class="sr-text sr-tw-sr-only">X/Twitter</span><span class="fa-brands !font-normal  fa-x-twitter sr-tw-text-[1em]" aria-hidden="true"></span>

</a>
</li>
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    <a title="Vonage LinkedIn" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="http://www.linkedin.com/company/vonage">
  
<span class="sr-text sr-tw-sr-only">LinkedIn</span><span class="fa-brands !font-normal  fa-linkedin-in sr-tw-text-[1em]" aria-hidden="true"></span>

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  <li>
    <a title="Vonage Website" class="sr-tw-inline-flex sr-tw-items-center sr-tw-justify-center sr-tw-text-xl sr-tw-leading-none sr-tw-text-inherit sr-tw-min-w-target sr-tw-min-h-target" target="_blank" rel="noopener nofollow" href="https://www.vonage.ca/en/">
  
<span class="sr-text sr-tw-sr-only">Website</span><span class="fa fa-solid fa-globe sr-tw-text-[1em]" aria-hidden="true"></span>

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            <div class="sr-tw-flex sr-tw-flex-col sr-tw-flex-wrap sr-tw-gap-x-5 sr-tw-gap-y-4 @lg/product-card:sr-tw-flex-row @lg/product-card:sr-tw-items-center">
                  <div class="sr-tw-flex sr-tw-flex-col sr-tw-gap-1.5 sr-tw-max-w-full @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">Composite Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] " aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 73.0% 0, 73.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.3</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

                  </div>

                  <div class="sr-tw-shrink-0 sr-tw-h-px sr-tw-bg-gray-300 @lg/product-card:sr-tw-w-px @lg/product-card:sr-tw-h-12"></div>

                  <div class="sr-tw-flex sr-tw-items-baseline sr-tw-gap-1.5 sr-tws-justify-end @lg/product-card:sr-tw-flex-col-reverse">
                    <div class="sr-tw-font-exo sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none sr-tw-tracking-wide">CX Score</div>
                    <div class="sr-tw-block-rating sr-tw-flex sr-tw-items-center sr-tw-z-0 sr-tw-max-w-full ">
  <div class="sr-tw-aspect-[75/6.358] sr-tw-relative sr-tw-mr-2 sr-tw-w-[236px] sr-tw-hidden" aria-hidden="true">
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-gray-300"></div>
    <div class="sr-tw-block-rating__block sr-tw-flex sr-tw-absolute sr-tw-w-full sr-tw-h-full sr-tw-bg-scale-700" style="clip-path: polygon(0 0, 77.0% 0, 77.0% 100%, 0% 100%);"></div>
  </div>

  <div class="sr-tw-h4 sr-tw-shrink-0 sr-tw-my-0 sr-tw-leading-none xs:sr-tw-h3 sr-tw-text-scale-positive">
    <span class="sr-tw--mr-1">7.7</span>
    <span class="sr-tw-h4 sr-tw-m-0 sr-tw-text-gray-700 sr-tw-tracking-wider">/10</span>
</div></div>

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            <div class="sr-tw-flex sr-tw-items-center sr-tw-flex-wrap sr-tw-gap-x-4 sr-tw-gap-y-2 sr-tw-py-2">
                <a class="sr-tw-underline-link sr-tw-outline-offset-2" data-turbo="false" href="/products/vonage-contact-center?c_id=351#reviews">28 Reviews</a>

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            <p class="sr-tw-my-0 sr-tw-font-light sr-tw-text-base sr-tw-leading-snug" data-sr-product-card-target="description" id="offering-description-3427">Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We&#39;ve also got other cloud contact center options for any business size or need.</p>

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              <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline" type="submit">
                compare
                
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="aX-Av2ocS4DiP1EZ7SoV7JuZuo1zRHpMBESAFCfQYVY-juDxfr6qGPQ5BQusaZrlzSgzkWP6tK5ASMFr1LRGTQ" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14060" autocomplete="off" /></form>
          </div>
        </div>
      </div>

      <div class="sr-tw-shrink-0 sr-tw-flex sr-tw-flex-col-reverse sr-tw-gap-4 sr-tw-w-full sr-tw-border-solid sr-tw-border-0 @lg/product-card:sr-tw-shrink-0 @lg/product-card:sr-tw-flex-row @4xl/product-card:sr-tw-pl-6 @4xl/product-card:sr-tw-w-1/3 @4xl/product-card:sr-tw-border-l sr-tw-border-gray-300">        <div class="sr-tw-grid sr-tw-gap-1 @lg/product-card:sr-tw-hidden">
            <a class="sr-tw-button --outline sr-tw-w-full" data-controller="gtm" data-gtm-label="Vonage Contact Center - Contact Center as a Service - Midmarket" data-gtm-event-value="report_load" data-gtm-category-value="Contact Center as a Service - Midmarket" data-gtm-product-value="Vonage Contact Center" data-gtm-user-logged-in-value="false" data-remote="true" target="_self" href="/report_access_emails/new?attachment_id=1050160&amp;category_id=351&amp;contactable_id=14060&amp;contactable_type=OfferingCategory&amp;form_type=download_report&amp;intent=product_scorecard&amp;offering_id=3427&amp;origin_url=https%3A%2F%2Fwww.softwarereviews.com%2Fcategories%2Fcontact-center-as-a-service-midmarket%2Fasync_offerings_load&amp;report_type=product_scorecard&amp;source_action=async_offerings_load&amp;source_controller=categories">
              Scorecard
              
<span class="fa fa-solid fa-download sr-tw-ml-2.5" aria-hidden="true"></span>

</a>
            <form class="button_to" method="post" action="/compare"><button class="sr-tw-button --outline sr-tw-w-full" type="submit">
              compare
              
<span class="fa fa-solid fa-sliders sr-tw-ml-2.5" aria-hidden="true"></span>

</button><input type="hidden" name="authenticity_token" value="2UP7j05MYZkESKKX4rZjO4QgJkllbLpr_YN9RGX9W2WOspvBWu6AARJO9oWj9ewy0pGvVXXSdIm5jzw7lpl8fg" autocomplete="off" /><input type="hidden" name="offering_category_id" value="14060" autocomplete="off" /></form>
        </div>

        <div class="sr-tw-grow sr-tw-py-3.5 sr-tw-border-solid sr-tw-border-x-0 sr-tw-border-y sr-tw-border-gray-300 @lg/product-card:sr-tw-py-0 @lg/product-card:sr-tw-border-0">
          <button class="sr-tw-group/pros-cons-toggle sr-tw-h3 sr-tw-flex sr-tw-items-center sr-tw-justify-between sr-tw-my-0 sr-tw-px-0 sr-tw-w-full sr-tw-bg-transparent sr-tw-border-0 @lg/product-card:sr-tw-hidden" type="button" aria-controls="pros-cons-3427" aria-expanded="false" data-action="sr-toggle#display click@document-&gt;sr-toggle#hideAllCheck " data-controller="sr-toggle" data-sr-toggle-target="toggleTrigger">
  
            <span>Pros &amp; Cons</span>
            
<span class="fa fa-solid fa-chevron-down sr-tw-ml-2 sr-tw-text-2xl sr-tw-text-gray-500 group-aria-expanded/pros-cons-toggle:sr-tw-rotate-180" aria-hidden="true"></span>


</button>
          <div id="pros-cons-3427" class="sr-tw-hidden sr-tw-pt-3.5 @lg/product-card:sr-tw-block @lg/product-card:sr-tw-mt-0">
                <div class="sr-tw-min-w-0 pros">
      <h3 class="sr-tw-mt-0 sr-tw-mb-4 sr-tw-text-gray-700">Pros</h3>
      <ul class="sr-tw-my-3 sr-tw-p-0 ">
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Trustworthy
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Fair
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Effective Service
</li>
    <li class="sr-tw-flex sr-tw-overflow-hidden sr-tw-flex sr-tw-mb-3 sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-gray-700 sr-tw-overflow-hidden">
  <span class="icon-list-item fa fa-check-circle sr-tw-text-scale-positive sr-tw-shrink-0 sr-tw-mr-3 sr-tw-text-xl sr-tw-leading-none sr-tw-align-text-bottom" aria-hidden="true"></span>
  Caring
</li>
</ul>
</div>
          </div>
</div>
        </div>    </div>
  </div>
</div>
  
<nav class="sr-tw-my-6" id="pagination-cards" aria-label="Pagination" data-controller="sr-scroll-to-no-link" data-sr-scroll-to-no-link-element-value="offering-products">
  <ul class="sr-tw-flex sr-tw--mx-2 sr-tw-my-0 sr-tw-p-0 sr-tw-list-none sr-tw-font-montserrat sr-tw-font-bold sr-tw-text-xs sr-tw-leading-none">
    <li class="sr-tw-mx-2 sr-tw-hidden">
      
    </li>

    <li class="sr-tw-mx-2 sr-tw-hidden">
      
    </li>

          <li class="active sr-tw-mx-2">
            <a id="cards-pagination-page-1-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" aria-current="true" href="/categories/contact-center-as-a-service-midmarket/async_offerings_load?segment_id=351&amp;offerings_page=1&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">1</a>
          </li>
          <li class="sr-tw-mx-2 active-page"><a id="cards-pagination-page-2-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" href="/categories/contact-center-as-a-service-midmarket/async_offerings_load?segment_id=351&amp;offerings_page=2&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">2</a></li>
          <li class="sr-tw-mx-2 active-page"><a id="cards-pagination-page-3-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" href="/categories/contact-center-as-a-service-midmarket/async_offerings_load?segment_id=351&amp;offerings_page=3&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">3</a></li>

    <li class="sr-tw-mx-2">
      <a id="cards-pagination-next-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-2 sr-tw-tabular-nums sr-tw-text-gray-700 sr-tw-border sr-tw-border-gray-300 sr-tw-rounded hocus:sr-tw-text-white hocus:sr-tw-bg-secondary-600 hocus:sr-tw-border-secondary-600 aria-current:sr-tw-text-white aria-current:sr-tw-bg-secondary-500 aria-current:sr-tw-border-secondary-500 aria-current:sr-tw-cursor-default aria-current:hocus:sr-tw-bg-secondary-500 sr-tw-text-gray-700" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" aria-label="Next&amp;nbsp;&amp;rsaquo;" turbo="frame offerings-list" href="/categories/contact-center-as-a-service-midmarket/async_offerings_load?segment_id=351&amp;offerings_page=2&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc"><span class="fa fa-chevron-right" aria-hidden="true"></span></a>
    </li>

    <li class="sr-tw-mx-2">
      <a id="cards-pagination-last-button" class="sr-tw-shrink-0 sr-tw-m-0 sr-tw-flex sr-tw-items-center sr-tw-justify-center sr-tw-min-w-[28px] sr-tw-h-7 sr-tw-text-inherit sr-tw-border-0 sr-tw-opacity-100 hocus:sr-tw-no-underline sr-tw-px-0 sr-tw-min-w-[14px] sr-tw-text-secondary-500 sr-tw-border-0 sr-tw-rounded-none hocus:sr-tw-text-secondary-600 hocus:sr-tw-bg-transparent aria-disabled:sr-tw-text-gray-500 aria-disabled:sr-tw-cursor-default aria-disabled:hocus:sr-tw-text-gray-500" turbo="frame offerings-list" data-action="click-&gt;sr-scroll-to-no-link#scroll" data-turbo-stream="" data-turbo="true" href="/categories/contact-center-as-a-service-midmarket/async_offerings_load?segment_id=351&amp;offerings_page=3&amp;offerings_per=10&amp;sort_by=composite_score&amp;sort_direction=desc">Last</a>
    </li>
  </ul>
</nav>

</div>
</template></turbo-stream>