What is M-Files ECM?
M-Files helps enterprises find, share, and secure documents and information. Even in highly regulated industries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
90 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Permissions Management
Collaboration
ECM Document Management
File Approvals Esignatures
Mobile
File Conversion
Ediscovery Audit Trail
Search
Workflow Process Automation
Metadata Management
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
M-Files ECM Reviews
Dena R.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Wonderful yet powerful data storage space
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
M-files solution excels in every category, and with a little more effort, we can now convert a large number of manual tasks into advanced digital workflows. We chose M-Files after several discussions since it was the easiest to integrate into our existing system and gave stronger security controls for all data records within our firm.
What is your favorite aspect of this product?
Its modern feature kit is extensive, and the ease with which it interfaces with Microsoft programs makes it an excellent content services suite. M-files also has a wonderful and visually attractive graphical workflow editor that is quite useful for users who are unfamiliar with how to design, manage, and interface workflows with their environment.
What do you dislike most about this product?
It was the only time during implementation when we and our IT team were unsure whether it would be a good fit for our business or if, like others, it would make our work more difficult for us, and because its setup is complicated, it took a lot of time and money, but after that, we felt it was the best tool we had implemented.
What recommendations would you give to someone considering this product?
The content services market is vast, and the majority of them claim to offer safe and best information management storage space, but the fact that they only claim and don't deliver always costs our businesses a lot of time, resources, and money, so I recommend users don't waste their time on more complex and expensive software and instead go with M-files, which I am confident they will find fantastic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Samantha W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Superb content sharing and management suite
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
Our organization has implemented the major portion of content services suites in recent years, but no one has ever made us feel safe and secure. M-files, on the other hand, performed admirably and supplied us with the security and document management program we sought.
What is your favorite aspect of this product?
The interface and main layout are amazing, the security and scalability are better than any other system I have seen, and the workflow function is superior to any other feature that is highly configurable, arranged, and manageable. It has radically revolutionized the way we deal with paper documents and free us from paper management headaches once we fully comprehend it and learn how simple it is to digitize and manage our documents.
What do you dislike most about this product?
Newcomers will need to devote some time to it to completely grasp it, but the fact that it does not take a long time and does not tire you like others allows you to overlook its complexity concerns. If you're just a worker using it for content collaboration, you won't have any problems, but if you're an administrator, your job will be more difficult in the first few months because you won't know what's going on due to a lack of experience.
What recommendations would you give to someone considering this product?
Anyone considering it should look over the details and deployment alternatives and choose the best fit for their workplace. M-files is essential for every enterprise's desire to advance digital transformation strategies.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Caring
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Dynamic ECM software for business
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Saves Time
- Acts with Integrity