What is M-Files ECM?
M-Files helps enterprises find, share, and secure documents and information. Even in highly regulated industries.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
90 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Permissions Management
Collaboration
ECM Document Management
File Approvals Esignatures
Mobile
File Conversion
Ediscovery Audit Trail
Search
Workflow Process Automation
Metadata Management
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
M-Files ECM Reviews
Katerina R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
fanstastic in file organisation
Likeliness to Recommend
What is your favorite aspect of this product?
i use to upload,organise and share enterprise monthly statement to clients and it is faster in sharing files.
What do you dislike most about this product?
Not disappointing.
Pros
- Continually Improving Product
- Caring
- Respectful
- Helps Innovate
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Love M-Files, a really great DMS alternative
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jul 2022
Service lacks for long term support.
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Caring
- Altruistic
Cons
- Less Generous
- Under Delivered
- Charges for Enhancements