What is Box ECM?
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.
Company Details
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89 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box ECM?
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
File Conversion
ECM Document Management
Metadata Management
Search
Workflow Process Automation
Access Permissions Management
Collaboration
Capture Channels
File Approvals Esignatures
Mobile
Ediscovery Audit Trail
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of Customization
Box ECM Reviews
Ashwin G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
A great file collaboration solution
Likeliness to Recommend
What differentiates Box ECM from other similar products?
It has a very good user help and clean UI.
What is your favorite aspect of this product?
It allows for collaborative documentation reviews and approvals. Access management and setting permissions is also exceptional.
What do you dislike most about this product?
There is a delay most of the times in receiving email alerts.
What recommendations would you give to someone considering this product?
Box is an excellent collaboration solution to get your documents reviewed by multiple stakeholders.
Pros
- Respectful
- Fair
- Altruistic
- Helps Innovate
Ramazan A.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
Awesome tool for Enterprise Contents Management.
Likeliness to Recommend
What differentiates Box ECM from other similar products?
To organize and manage cloud contents with this tool is just amazing. This tool is very secure.
What is your favorite aspect of this product?
Makes it's simple to search files and documents. Having access to files and documents is now quick and simple with Box ECM. It's simple to store and share documents with this tool.
What do you dislike most about this product?
Box ECM meets all our needs and also automates various business processes and workflows hence nothing to dislike.
What recommendations would you give to someone considering this product?
I strongly recommend the use of Box ECM in managing cloud contents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing