Box ECM Logo Award Winner Product Badge
Box ECM Logo Award Winner Product Badge
Box

Box ECM

7.6 /10
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Box ECM
7.6 /10

What is Box ECM?

Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.

Company Details

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Awards & Recognition

Box ECM won the following awards in the Enterprise Content Management - Enterprise category

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Box ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box ECM.

89 Likeliness to Recommend

100 Plan to Renew

4
Since last award

92 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box ECM?

0% Negative
19% Neutral
81% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 88

Workflow Process Automation

99

File Approvals Esignatures

94

Capture Channels

94

File Conversion

93

Collaboration

93

Ediscovery Audit Trail

93

ECM Document Management

91

Access Permissions Management

86

Search

85

Metadata Management

84

Mobile

82

Vendor Capability Ratings

Average 87

Breadth of Features

94

Ease of Data Integration

94

Business Value Created

91

Usability and Intuitiveness

88

Ease of Implementation

88

Quality of Features

86

Vendor Support

86

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Ease of IT Administration

81

Availability and Quality of Training

81

Box ECM Reviews

Daniel M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Enables efficient collaboration

Likeliness to Recommend

9 /10

What differentiates Box ECM from other similar products?

When considering the best option in Box ECM I realize that this is a software that is exceptionally great in regard to data security and capability of customization. I chose Box ECM because they had features that could fit our exact need for storage and the documents’ security necessary for collaboration. These are the problems of file storage and organization that this software adopted, to enhance information access management as well as real-time collaboration.

What is your favorite aspect of this product?

That is why I like it because it has an efficient document version control system, feedback capabilities and compatibility with other enterprise solutions. All in all, using Box ECM has brought great prospect to enhance operation efficiency through streamlining document process and facilitating teamwork. It has also extended security in putting into use higher level of encryption and precise privilege of access.

What do you dislike most about this product?

The problem is that file upload is as fast as in other similar programs and can turn out to be slow to medium fast.

What recommendations would you give to someone considering this product?

It is possible to state that Box ECM is an effective solution for document management and teamwork in organizations. Being centered on data safety and, at the same time, convenience, it has already become an essential tool capable of optimizing the work in our organization.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Siddharth G.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic ECM software to be considered

Likeliness to Recommend

8 /10

What differentiates Box ECM from other similar products?

Cheaper and more efficient support

What is your favorite aspect of this product?

Quick access to resources

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely a good ecm to consider

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Caring

Chris D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

More wonderful and safe

Likeliness to Recommend

10 /10

What differentiates Box ECM from other similar products?

Box excels at offering a central location with security where all the data is kept, making it easy to access and transfer the documents safely. It is the tool that makes sharing links to files and inviting team members to join discussions about statistics the simplest.

What is your favorite aspect of this product?

I may pick where data is saved, as well as how or where collaboration takes place, thanks to its sophisticated features. Because of its fantastic functionality and extensive feature set, Box is favored among all analysts that evaluate EFSS systems. My favorite thing is that it frequently adds new capabilities, features, and advantages to the stack.

What do you dislike most about this product?

Our analysts assert that the system's billing is unclear and that occasionally, at the end of the year, we must pay additional amounts for add-ons that we were not aware of all year long that were not included in the system.

What recommendations would you give to someone considering this product?

Teams may interact in real-time, delegate assignments, construct to-do lists, and safely send and receive files in Box's virtual workspace. Because it offers the best security with all plans, it is adored by all users. Collaboration with outside organizations, incorporation of third-party applications, and smooth file sharing is all available in a single pack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity