In Partnership With SelectHub
What is Box ECM?
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.
Company Details
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In Partnership With SelectHub
Box ECM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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89 Likeliness to Recommend
100 Plan to Renew
4
Since last award
92 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box ECM?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Process Automation
File Approvals Esignatures
Capture Channels
File Conversion
Collaboration
Ediscovery Audit Trail
ECM Document Management
Access Permissions Management
Search
Metadata Management
Mobile
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
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Box ECM Reviews
Daniel M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Enables efficient collaboration
Likeliness to Recommend
What differentiates Box ECM from other similar products?
When considering the best option in Box ECM I realize that this is a software that is exceptionally great in regard to data security and capability of customization. I chose Box ECM because they had features that could fit our exact need for storage and the documents’ security necessary for collaboration. These are the problems of file storage and organization that this software adopted, to enhance information access management as well as real-time collaboration.
What is your favorite aspect of this product?
That is why I like it because it has an efficient document version control system, feedback capabilities and compatibility with other enterprise solutions. All in all, using Box ECM has brought great prospect to enhance operation efficiency through streamlining document process and facilitating teamwork. It has also extended security in putting into use higher level of encryption and precise privilege of access.
What do you dislike most about this product?
The problem is that file upload is as fast as in other similar programs and can turn out to be slow to medium fast.
What recommendations would you give to someone considering this product?
It is possible to state that Box ECM is an effective solution for document management and teamwork in organizations. Being centered on data safety and, at the same time, convenience, it has already become an essential tool capable of optimizing the work in our organization.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Siddharth G.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Fantastic ECM software to be considered
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Cheaper and more efficient support
What is your favorite aspect of this product?
Quick access to resources
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Definitely a good ecm to consider
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Chris D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
More wonderful and safe
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Box excels at offering a central location with security where all the data is kept, making it easy to access and transfer the documents safely. It is the tool that makes sharing links to files and inviting team members to join discussions about statistics the simplest.
What is your favorite aspect of this product?
I may pick where data is saved, as well as how or where collaboration takes place, thanks to its sophisticated features. Because of its fantastic functionality and extensive feature set, Box is favored among all analysts that evaluate EFSS systems. My favorite thing is that it frequently adds new capabilities, features, and advantages to the stack.
What do you dislike most about this product?
Our analysts assert that the system's billing is unclear and that occasionally, at the end of the year, we must pay additional amounts for add-ons that we were not aware of all year long that were not included in the system.
What recommendations would you give to someone considering this product?
Teams may interact in real-time, delegate assignments, construct to-do lists, and safely send and receive files in Box's virtual workspace. Because it offers the best security with all plans, it is adored by all users. Collaboration with outside organizations, incorporation of third-party applications, and smooth file sharing is all available in a single pack.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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