What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Sahil C.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Great alernative to Microsoft Excel for Daily Ops
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets has a lot of different features 1. Users can create interactive dashboards 2. If multiple users use smartsheet at the same time it does not lead to overlapping of data 3. Sheet can be shared with anyone simply
What is your favorite aspect of this product?
1. Automation features of smartsheet 2. Easy tracking of data for everyone 3. The user who made changes is clearly visible thus establishing ownership
What do you dislike most about this product?
1. Only available online, unlike excel smartsheet can only be used online 2. Limited features when it comes to creating dashboards.
What recommendations would you give to someone considering this product?
If you are working in a big team and have projects to work on collaboratively, you should definitely go for smartsheet. It is a bit pricey but works well.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Respectful
Renan Martucci, B.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2024
Robust, user friendly and powerful API integration
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
API integrations and online sharing capabilities
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Lake of Portfolio view
What recommendations would you give to someone considering this product?
Among many solutions in the market, Smartsheets has highest number of benefits in terms of cost, features and usability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Peter H.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easy to use and implement
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Ease of use
What is your favorite aspect of this product?
IOS application
What do you dislike most about this product?
Features are less than other software
What recommendations would you give to someone considering this product?
Trial with the team
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time