What is Tungsten RPA?
Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tungsten RPA?
Pros
- Caring
- Effective Service
- Efficient Service
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Code-Free Programming
Exception Handling
Unsupervised Launch
Central Deployment
Action Logging
Optical Character Recognition
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Availability and Quality of Training
Tungsten RPA Reviews
Dave T.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted May 2020
Strong offering. Would recommend
Likeliness to Recommend
What differentiates Tungsten RPA from other similar products?
Customer service
What is your favorite aspect of this product?
Personalization
What do you dislike most about this product?
Learning curve is steep
What recommendations would you give to someone considering this product?
Take the time to learn the product
Pros
- Performance Enhancing
- Effective Service
- Client Friendly Policies
- Altruistic
Cons
- Less Productive
- Less Inspiring
- Less Fair