What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
92 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Security Protects
- Acts with Integrity
- Performance Enhancing
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Mobile
Operational Reporting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
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Tableau CRM Analytics Reviews
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2020
Easy to use but a bit pricey. Great product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Liz B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2020
Good fit for our organization
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Einstein analytics is very easy to use and integrates well with all of our data. It also has great mobile capabilities.
What is your favorite aspect of this product?
I like the ability to view and interact with analytics on multiple devices.
What do you dislike most about this product?
There really isn't anything I dislike about the product.
What recommendations would you give to someone considering this product?
Ask for a demo.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Bijan J.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jul 2020
The features are exceptional. Intuitive and sleek.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The cost-effectiveness and benefits (ROI)
What is your favorite aspect of this product?
The features and ease of on-boarding for a vast spectrum of skill and/or experience level.
What do you dislike most about this product?
It is expensive.
What recommendations would you give to someone considering this product?
Obtain or add multiple licenses in order to negotiate a better annual discount rate.
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product