What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Due Dates
Task Reporting
Task Prioritization
Add Notes
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Sahil C.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Great alernative to Microsoft Excel for Daily Ops
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets has a lot of different features 1. Users can create interactive dashboards 2. If multiple users use smartsheet at the same time it does not lead to overlapping of data 3. Sheet can be shared with anyone simply
What is your favorite aspect of this product?
1. Automation features of smartsheet 2. Easy tracking of data for everyone 3. The user who made changes is clearly visible thus establishing ownership
What do you dislike most about this product?
1. Only available online, unlike excel smartsheet can only be used online 2. Limited features when it comes to creating dashboards.
What recommendations would you give to someone considering this product?
If you are working in a big team and have projects to work on collaboratively, you should definitely go for smartsheet. It is a bit pricey but works well.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Respectful
Renan Martucci, B.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2024
Robust, user friendly and powerful API integration
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
API integrations and online sharing capabilities
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Lake of Portfolio view
What recommendations would you give to someone considering this product?
Among many solutions in the market, Smartsheets has highest number of benefits in terms of cost, features and usability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mary Rose M.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
Makes task management easy
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet can handle complex projects and easy to navigate formula creation
What is your favorite aspect of this product?
Smartsheet has a lot of features that can help minimize your work. It has functions that can create formulas to simplify the monitoring or processing of requests
What do you dislike most about this product?
The product have limitations in accommodating large number of data.
What recommendations would you give to someone considering this product?
It would help if you considered ways to adapt data, like other applications or the cloud.
Pros
- Reliable
- Continually Improving Product
- Enables Productivity
- Trustworthy