What is Site Search 360?
Site Search 360 is a simple way to add a search field (on-site search) to your website or app. Our engine lets your visitors search your content quickly and accurately. After the indexing is complete, you can try out searching your content right from the search bar in your Control Panel, so that you can see if further fine-tuning is necessary:
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
96 Plan to Renew
71 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+68 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Site Search 360?
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Reliable
Cons
- Under Delivered
- Leverages Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
User interface for search/retrieval
Optical Character Recognition
Processing and Indexing
Content Analytics
Search Query Parsers
Results Sorting
Content Aggregation
Synonyms and Stemming
Audio and Video Analytics
Social Network Awareness
AI/Machine Learning
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Site Search 360 Reviews
Don F.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2022
World-class look, easy to use, inexpensive. 5 star
Likeliness to Recommend
What differentiates Site Search 360 from other similar products?
We started out on bin95.com with a google site search so the bar was low. As we have been online for 25+ years, later we purchased another site search software and it was so un-impressive, I don't remember its name. But seeing the site search 360 blew us away at how well it looked, and then how well it worked. Even the customization was easy, you can check out our website to see how we utilized it.
What is your favorite aspect of this product?
It is a tie between the listing our youtube videos and the search result priority features.
What do you dislike most about this product?
The css quality design yet still does not slow our page load time down.
What recommendations would you give to someone considering this product?
This is the one site search tool you want, you can stop looking. I looked at all the major ones, been maintaining our websites AND SEO for 25+ years, so you can trust my opinion. Also, I am one of those people who call them like I see them, regardless of hurt feelings. :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ian P.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
I find it essential
Likeliness to Recommend
What differentiates Site Search 360 from other similar products?
When I was replacing Google Search for my site, I found SS360 to be perfect for what I wanted, It was a great improvement for my site.
What is your favorite aspect of this product?
Smart 404 replaces 404 pages with a Site Search 360 page that provides relevant search suggestions.
What do you dislike most about this product?
Having to pay for it, but hey you just have to pay for good stuff.
What recommendations would you give to someone considering this product?
Try searching on my site and see how it performs. :-)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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