Site Search 360 Logo
Site Search 360 Logo
SEMKNOX GmbH

Site Search 360

6.5 /10
Category
Site Search 360
6.5 /10

What is Site Search 360?

Site Search 360 is a simple way to add a search field (on-site search) to your website or app. Our engine lets your visitors search your content quickly and accurately. After the indexing is complete, you can try out searching your content right from the search bar in your Control Panel, so that you can see if further fine-tuning is necessary:

Company Details


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Awards & Recognition

Site Search 360 won the following awards in the Enterprise Search category

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Site Search 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Site Search 360.

79 Likeliness to Recommend

1
Since last award

96 Plan to Renew

71 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Site Search 360?

11% Negative
31% Neutral
58% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Reliable

Cons

  • Under Delivered
  • Leverages Incumbent Status

Feature Ratings

Average 77

User interface for search/retrieval

88

Optical Character Recognition

81

Processing and Indexing

80

Content Analytics

79

Search Query Parsers

79

Results Sorting

79

Content Aggregation

76

Synonyms and Stemming

75

Audio and Video Analytics

75

Social Network Awareness

75

AI/Machine Learning

75

Vendor Capability Ratings

Average 76

Ease of Implementation

80

Vendor Support

80

Quality of Features

78

Ease of IT Administration

77

Breadth of Features

76

Ease of Data Integration

76

Availability and Quality of Training

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Business Value Created

73

Ease of Customization

70

Site Search 360 Reviews

Don F.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

World-class look, easy to use, inexpensive. 5 star

Likeliness to Recommend

10 /10

What differentiates Site Search 360 from other similar products?

We started out on bin95.com with a google site search so the bar was low. As we have been online for 25+ years, later we purchased another site search software and it was so un-impressive, I don't remember its name. But seeing the site search 360 blew us away at how well it looked, and then how well it worked. Even the customization was easy, you can check out our website to see how we utilized it.

What is your favorite aspect of this product?

It is a tie between the listing our youtube videos and the search result priority features.

What do you dislike most about this product?

The css quality design yet still does not slow our page load time down.

What recommendations would you give to someone considering this product?

This is the one site search tool you want, you can stop looking. I looked at all the major ones, been maintaining our websites AND SEO for 25+ years, so you can trust my opinion. Also, I am one of those people who call them like I see them, regardless of hurt feelings. :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

I find it essential

Likeliness to Recommend

10 /10

What differentiates Site Search 360 from other similar products?

When I was replacing Google Search for my site, I found SS360 to be perfect for what I wanted, It was a great improvement for my site.

What is your favorite aspect of this product?

Smart 404 replaces 404 pages with a Site Search 360 page that provides relevant search suggestions.

What do you dislike most about this product?

Having to pay for it, but hey you just have to pay for good stuff.

What recommendations would you give to someone considering this product?

Try searching on my site and see how it performs. :-)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy