SolarWinds

N‑sight RMM

7.8 /10

What is N‑sight RMM?

N‑sight RMM platform delivers a powerful combination of capabilities that get you up and running fast, for one low price. So you can quickly earn more, while paying less.

Company Details

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Awards & Recognition

N‑sight RMM won the following awards in the Remote Monitoring and Management category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

N‑sight RMM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on N‑sight RMM.

85 Likeliness to Recommend

3
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love N‑sight RMM?

0% Negative

26% Neutral

74% Positive

Pros

Trustworthy
Respectful
Fair
Reliable

Feature Ratings

Average 86

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Average 84

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

N‑sight RMM Reviews

Zack W.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great Product

Likeliness to Recommend

10 /10

What differentiates N‑sight RMM from other similar products?

N-Able is a great product for enterprises or MSPs looking to grow beyond the "Box" of MSP software suites. N-Able allows a great deal of customization.

What is your favorite aspect of this product?

The ability to customize almost anything

What do you dislike most about this product?

While the ability to customize is great, it is a double edged sword - as it locks you into their product after you've used for any length of time. The other downfall is that because it is so customizable, you need an FTE per 7500-10000 end points to manage the software. (Not work on issues, but manage the software)

What recommendations would you give to someone considering this product?

Great for MSP or large enterprise, if you're willing to invest the time into the product, it will pay off in the long run. It will not be the cheapest product out there, but long term, you will get out what you put into it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

N‑sight RMM

What is N‑sight RMM?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

N‑sight RMM Ratings

85 Likeliness to Recommend

3 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love N‑sight RMM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Discovery Automated discovery and identification of devices and associated applications on the network.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

N‑sight RMM Reviews

Zack W.

Great Product

Likeliness to Recommend

Pros

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Feature Ratings

Patch Management

Process Automation

Discovery

Remote Control

Remote NOC, SOC, Helpdesk Integration

Network Management

Ransomware Recovery and Removal

Anti Malware Signature Detection

Endpoint Backup

Support for IoT Devices

Real User Monitoring

Vendor Capability Ratings

Vendor Support

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation