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What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Efficient Service
- Fair
- Respectful
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Analytics and Reporting
Automatic Notifications
Templates & Question Library
Pulse Surveys
Action Planning
Benchmarking
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Customization
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2192455/original/2192455.jpg?1717679150)
Anand k.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2024
Easy to use with lots of customization options
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
As I have mentioned the best part in it which i like is we can customize as per the users and it is very user friendly straight to the point.
What is your favorite aspect of this product?
Customization Part i like the most
What do you dislike most about this product?
Security feature should be improved apart from that its good to go.
What recommendations would you give to someone considering this product?
Its user friendly and easily customizable according to the user.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
![](https://cdn.softwarereviews.com/production/profile_image/2190892/original/2190892.jpg?1718710654)
Het P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Needs more features in order to utilize efficient
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
User Interface is so convenient,
What is your favorite aspect of this product?
Easy of implementation of Surveys
What do you dislike most about this product?
Integration with other applications.
What recommendations would you give to someone considering this product?
Must buy if it is a start-up company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sulaiman D.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
A simplified survey collection tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Has the pre-i inbuilt templates to start from creating survey forms and and comes with a lot of customization features like changing of form color, fonts, text size and the ability to generate survey link makes it a good tool for collecting every survey type
What is your favorite aspect of this product?
First I like the pricing of the Survey Monkey as does not cost a lot of money to use the tool which does not affect my business operations and secondly the ability to generate a widget and paste into our business website to collect surveys right from the website
What do you dislike most about this product?
They should implement the ability to upload our own font text and the use of our own CSS to make the forms look more beautiful than the available templates
What recommendations would you give to someone considering this product?
If you are looking to collect survey at a low budget, then this can be a good tool to begin from
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing